user manual

ENWW 10 Problem solving 313
51
TO CONTINUE TURN OFF THEN
ON
A temporary printing error has occurred. 1 Turn the MFP off, and then turn the
MFP on. Check to see if the
message goes away.
2 If this message persists, contact an
HP-authorized service or support
provider. (See “Information from the
MFP” on page 363, or go to
www.hp.com/go/clj9500mfp
.)
52
TO CONTINUE TURN OFF THEN
ON
A temporary printing error has occurred. 1 Turn the MFP off, and then turn the
MFP on. Check to see if the
message goes away.
2 If this message persists, contact an
HP-authorized service or support
provider. (See “Information from the
MFP” on page 363, or go to
www.hp.com/go/clj9500mfp
.)
53.XY.ZZ
TO CONTINUE TOUCH OK
A problem exists with the MFP memory.
The DIMM that caused the error will not
be used. The following are the values of
X, Y, and ZZ:
X= DIMM type
0 = ROM
1 = RAM
Y= Device location
0 = Internal memory (ROM or RAM)
1 to 4 = DIMM slot 1, 2, 3, or 4
ZZ= Error number
1 You might need to reseat or replace
the specified DIMM.
2 Turn the MFP off, and then replace
the DIMM that caused the error.
3 Try using a different printer driver or
printing a smaller file.
4 If this message persists, contact an
HP-authorized service or support
provider. (See “Information from the
MFP” on page 363, or go to
www.hp.com/go/clj9500mfp
.)
53.XY.ZZ CHECK RAM DIMM
SLOT X
An error has occurred in the MFP
memory.
1 Turn off the MFP.
2 Check the DIMM in the indicated
slot to make sure that it is seated
correctly.
3 Reinstall the formatter board.
4 Turn on the MFP.
5 If the message persists, replace the
indicated DIMM.
54
TO CONTINUE TURN OFF THEN
ON
A temporary printing (sensor
abnormality) error has occurred.
1 To continue, touch C
ONTINUE.
2 If the error does not clear, turn the
MFP off, and then turn the MFP on.
3 If this message persists, contact an
HP-authorized service or support
provider. (See “Information from the
MFP” on page 363, or go to
www.hp.com/go/clj9500mfp
.)
Message Description or explanation Recommended action