2011x/2011s 2211f/2211x 2311cm/2311f/2311x 2511x 2711x LCD Monitors User Guide
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About This Guide This guide provides information on safety and maintenance, setting up the LCD monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
iv About This Guide ENWW
Table of contents 1 Product Features ............................................................................................................... 1 LCD Monitors .......................................................................................................................... 1 2 Safety and Maintenance Guidelines .................................................................................. 3 Important Safety Information .........................................................................
Appendix A Troubleshooting ............................................................................................. 26 Solving Common Problems ...................................................................................................... 26 Getting Support from hp.com .................................................................................................. 28 Preparing to Call Technical Support .........................................................................................
1 Product Features LCD Monitors Figure 1-1 LCD Monitors The HP LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) screen with an LED backlight and the following features: ENWW ● Large diagonal display ● Maximum graphics resolution ◦ 2011x / 2011s: 1600 x 900 @ 60Hz ◦ 2211f / 2211x: 1920 x 1080 @ 60Hz ◦ 2311cm / 2311f / 2311x: 1920 x 1080 @ 60Hz ◦ 2511x: 1920 x 1080 @ 60Hz ◦ 2711x: 1920 x 1080 @ 60Hz ◦ Plus full-screen support for lower resolutions (all
2 ● Dynamic contrast ratio (DCR) to provide deeper blacks and brighter whites for brilliant shading effects while gaming or watching movies ● External USB powered speakers with audio cable provided (select models) ● Plug and Play capability, if supported by your computer system ● On-screen display (OSD) adjustments for ease of setup and screen optimization (choose English, Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, Dutch, Japanese, or Brazilian Portuguese) ● Power S
2 Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor. If another cord is used, be sure that the power source and connection are appropriate for this monitor. For information on the correct power cord set to use with the monitor, see Power Cord Set Requirements on page 38. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power-cord grounding plug. The grounding plug is an important safety feature.
● Install the monitor near a power outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord. ● Do not allow anything to rest on the power cord. Do not walk on the cord. Maintenance Guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself.
Cleaning the Monitor CAUTION: Spray the cleaner on a cloth and use the damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It might run behind the bezel and damage the electronics. Do not use cleaners that contain any petroleum based materials such as benzene, thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals might damage the monitor. 1. Turn off the monitor and unplug the power cord from the back of the unit. 2.
3 Setting Up the Monitor Unpacking the Monitor 1. Unpack the monitor. Make sure all contents are included. Store the packing box. 2. Turn off the computer and other attached devices. 3. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected area for placing the monitor screen-down while preparing it for installation. Assembling the Monitor Place the monitor in a convenient, well-ventilated location near your computer.
3. Slide the hinge bracket on the monitor into the opening on top of the pedestal. The panel will click into place when fully inserted. Figure 3-2 Inserting the Monitor Panel Connecting Monitor Cables CAUTION: Before connecting cables to the monitor, ensure that the computer and monitor are powered off. NOTE: When using a DVI, VGA, or HDMI signal, you must connect your audio output to external speakers. The video source is determined by the video cable used.
Connecting the VGA Video Cable Connect one end of the VGA video cable to the back of the monitor and the other end to the VGA video connector on the computer. The VGA cable is included with select models.
Connecting the DVI-D Video Cable (Select Models) Connect one end of the DVI-D video cable to the back of the monitor and the other end to the DVI-D video connector on the computer. You can use this cable only if your computer has a DVI compliant graphics card that is either integrated or installed. The DVI-D connector and cable are included with select models.
Connecting the HDMI Cable (Select Models) Connect one end of the HDMI cable to the back of the monitor and the other end connector to the input device. The HDMI cable is included with select models. NOTE: The audio stream must be connected directly to external speakers or to an audio receiver.
Connecting the Power Cord 1. Follow all electrical and power warnings WARNING! To reduce the risk of electric shock or damage to your equipment: Do not disable the power-cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet. Be sure that the grounded power outlet you plug the power cord into is easily accessible to the operator and located as close to the equipment as possible.
Installing the Cable Management Clip Install the cable management clip over the input cable and power cord to gather them together behind the monitor. Figure 3-7 Installing the Cable management Clip High-Bandwidth Digital Content Protection (HDCP) select models Your monitor supports HDCP and can receive high-definition content. High-definition content is available in many sources, such as Blu-ray disc devices or HDTV air or cable broadcasts.
Turning on the Monitor 1. Press the power button on the computer to turn it on. 2. Press the power button on the front of the monitor to turn it on. CAUTION: Burn-in image damage might occur on monitors that display the same static image on screen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time.
Adjusting The Tilt For optimal viewing, adjust the screen tilt to your own preference, as follows: CAUTION: To avoid breakage or other damage, avoid applying pressure to the LCD screen while changing the tilt. 1. Face the front of the monitor and hold the base so that you do not topple the monitor while changing the tilt. 2. Adjust the tilt by moving the top edge of the monitor either toward or away from you, without touching the screen.
Connecting External Speakers and Audio Cable (Select Models) Use the following procedure to connect the external speakers to a computer. 1. Turn the computer on. 2. Connect the audio cable to the audio-speaker connector on the computer, and then connect the USB power cable to a USB connector on the computer. NOTE: Use the volume controls on the computer to adjust the speaker volume.
NOTE: The monitor should be mounted to a Video Electronics Standards Association (VESA) compliant mounting device. 1. If the monitor is installed on the base, press the button on the front of the pedestal and lift the monitor panel from the base. Figure 3-10 Removing the Monitor Panel 2. Carefully spread the hinge cover to release it, and then remove the cover.
3. Remove three hinge screws, and then separate the hinge from the monitor. Figure 3-12 Removing the Hinge Screws 4. ENWW Mount the monitor panel on the wall mounting device or swing arm by following the instructions that come with the mounting kit.
4 Operating the Monitor CD Software and Utilities The CD that is included with this monitor contains drivers and software that you can install on your computer. Installing Drivers If you determine that you need to update the drivers, you can install the monitor driver INF and ICM files from the CD, or download them from the Internet. Installing the monitor driver software from the CD To install the monitor driver software from the CD: 1. Insert the CD in your computer CD drive. The CD menu appears. 2.
Front-Panel Controls Control buttons (represented by icons) are located on the bottom right of the monitor. Button Icon Description Quick View Opens the OSD Quick View menu where you can select a viewing mode which compliments or optimizes the content you are viewing. Minus Navigates down through the OSD menu and decreases adjustment levels. Source Chooses the video input source from the computer. Not supported on the 2011s model.
NOTE: When a menu is displayed, if the buttons are untouched for 30 seconds (factory default), adjustments and settings are saved and the menu closes. OSD Menu Selections The following table lists the on-screen display (OSD) menu selections and their functional descriptions. After changing an OSD menu item, and if the menu screen has these options, you might choose to: ● Cancel — to return to the previous menu level. ● Save and Return — to save all changes and return to the OSD Main Menu screen.
Icon Main Menu Options Sub-menu Options Description Auto-Adjustment Automatically adjust the screen image. NOTE: This item can only be used with a VGA input signal. Clock Minimizes any vertical bars or strips visible on the screen background. Adjusting the Clock also changes the horizontal screen image (VGA input only). Clock Phase Adjusts the focus of the display. This adjustment allows you to remove horizontal noise, and clear or sharpen the image of characters (VGA input only).
Icon Main Menu Options Sub-menu Options Description OSD Transparency Adjust to view the background information through the OSD. OSD Timeout Sets the time in seconds that the OSD is visible after the last button is pressed. The factory default is 30 seconds. Management Selects the power-management features of the monitor. Power Saver Enables the power saving feature (see Power-Saver Feature on page 25). Select: ● On ● Off The factory default is On.
Icon ENWW Main Menu Options Sub-menu Options Description Bezel Power LED Turns the light (LED) in the Power button on and off. When set to off, the light will remain off at all times. Sleep Timer Provides the timer-adjustment menu options: ● Set Current Time — Sets the current time in hours and minutes. ● Set Sleep Time — Sets the time you want to place the monitor in sleep mode. ● Set On Time — Sets the time you want the monitor to wake up from sleep mode.
Icon Main Menu Options Sub-menu Options Description Default Source Selects the default or primary video input signal when the monitor is connected to two active and valid video sources. The monitor will automatically determine the video format. Auto-Switch Source Turns the automatic video signal input to On or Off on the system. The factory default is On. Exit Exits the OSD menu screen.
● Dynamic Contrast Ratio OFF — Indicates that DCR has been turned off in the OSD or was automatically turned off after changes were made to Brightness or Quick View in the OSD. ● No Input Signal — Indicates the monitor is not receiving a video signal from the computer on the monitor video input connector. Check to see if the computer or input signal source is off or in the power-saver mode.
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions: Problem Solution Power button LED is not on. Make sure that the Power button is on, and the power cord is connected to a grounded power outlet and to the monitor. Select Management in the OSD menu, and then select Bezel Power LED. Check if the Bezel Power LED option is set to Off and, if so, set to On mode. Power source LED is not on.
Problem Solution No Audio. Make sure that the speaker audio cable and USB power cable are connected directly to the computer. NOTE: No Plug and Play. External speakers are available for select models only. In order for the Plug and Play feature of the monitor to work, you need a computer and graphic card that are compatible with Plug and Play. Check with your computer manufacturer. Check the video cable on the monitor, and make sure that none of the pins are bent.
Getting Support from hp.com Before you contact customer service, refer to HP Technical Support at: www.hp.com/support. Select your country/region, and then follow the links to the support page for your monitor. Preparing to Call Technical Support If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical support. For technical support contact information, refer to the printed documentation included with the monitor.
B Technical Specifications All specifications represent the typical specifications provided by HP component manufacturers; performance might vary either higher or lower. HP LCD Monitors Table B-1 2011x/2011s Specifications Specifications ENWW Display Type: TFT LCD active matrix Viewable Image Size: 50.8 cm (20.0 in) diagonal Video Input Terminals: VGA and/or DVI Tilt: -5° to +25° Maximum Weight (unpacked): 2.636 kg (5.8 lb) Dimensions (w x d x h): 486.8 x 158.9 x 387.7 mm (19.16 x 6.26 x 14.
Table B-2 2211f/2211x Specifications Specifications Display Type: TFT LCD active matrix Viewable Image Size: 54.61 cm (21.5 in) diagonal Video Input Terminals: VGA, DVI, and HDMI NOTE: HDMI Terminal for the 2211f only Tilt: -5° to +25° Maximum Weight (unpacked): 3.5 kg (7.7 lb) Dimensions (w x d x h): 519.53 x 159 x 396.3 mm (20.45 x 6.26 x 15.60 in) Maximum Graphics Resolution: 1920 x 1080 @ 60 Hz Optimum Graphics Resolution: 1920 x 1080 @ 60 Hz Text Mode: 720 x 400 Pixel Pitch: 0.
Table B-3 2311cm/2311f/2311x Specifications (continued) Specifications Dimensions (w x d x h): 557.95 x 159.0 x 416.48 mm (21.97 x 6.26 x 16.40 in) Maximum Graphics Resolution: 1920 x 1080 @ 60 Hz Optimum Graphics Resolution: 1920 x 1080 @ 60 Hz Text Mode: 720 x 400 Pixel Pitch: 0.265 x 0.
Table B-4 2511x Specifications (continued) Specifications Vertical Frequency: 50 to 76 Hz Operating Temperature: 5° to 35° C (41° to 95° F) Non-Operating Temperature: -20° to 60° C (-4° to 140° F) Operating Humidity: 20% to 80% Non-Operating Humidity: 5% to 95% Operating Altitude: 0 to 5000 meters (0 to 16,400 feet) Storage Altitude: 0 to 12,192 meters (0 to 40,000 feet) Power Source: 100-240 VAC (ca), 50/60 Hz Maximum Power Consumption: 40 watts (W) Typical Power Consumption: 35.
Table B-5 2711x Specifications (continued) Specifications Storage Altitude: 0 to 12,192 meters (0 to 40,000 feet) Power Source: 100-240 VAC (ca), 50/60 Hz Maximum Power Consumption: 35 watts (W) Typical Power Consumption: 28 watts (W) Sleep Power Consumption: <1 watts (W) Preset Video Modes The monitor automatically recognizes many preset video input modes that will appear properly sized and centered on the screen.
Table B-7 2211f / 2211x, 2311cm / 2311f / 2311x, 2511x and 2711x Factory Preset Video Input Modes (continued) Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 8 1680 x 1050 65.29 60.00 9 1920 x 1080 67.50 60.00 Table B-8 HDMI High Definition Factory Preset Video Modes (Select Models) Preset HD Video Display Resolution Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 1 480p 720 x 480 31.469 60 2 720p60 1280 x 720 45 60 3 576p 720 x 576 31.
Power Adapters Table B-9 Power Adapters Manufacturer Model Number TPV Technology Group ADCP1236 LiteOn PA-1041-11TA-LF APD, Asian Power Devices, Inc. DA-36N12, DA-50F19 Delta ADP-40DD B Series LCD Monitor Quality and Pixel Policy Your LCD monitor uses high-precision technology, manufactured according to high standards, to help guarantee trouble-free performance. Nevertheless, the display might have cosmetic imperfections that appear as small bright or dark spots.
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Or, call 1-800-HP-INVENT (1-800 474-6836) For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product. Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
The point of contact for regulatory matters is: Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. German Ergonomics Notice HP products which bear the "GS" approval mark, when forming part of a system comprising HP brand computers, keyboards and monitors that bear the "GS" approval mark, meet the applicable ergonomic requirements. The installation guides included with the products provide configuration information.
Japanese Power Cord Requirements For use in Japan, use only the power cord received with this product. CAUTION: Do not use the power cord received with this product on any other products. Product Environmental Notices ENERGY STAR® Qualification HP Displays marked with the ENERGY STAR® certification mark meet the requirements of the U.S. Environmental Protection Agency (EPA) ENERGY STAR program. The EPA ENERGY STAR® certification mark does not imply endorsement by the EPA.
Disposal of Waste Equipment by Users in Private Household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling or waste electrical and electronic equipment.
Restriction of Hazardous Substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2005, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit www.hp.com/go/jisc0950.
