LASERJET PROFESSIONAL M1130/M1210 MFP SERIES User Guide
HP LaserJet Professional M1130/M1210 MFP Series User Guide
Copyright and License Trademark Credits © 2011 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries. The information contained herein is subject to change without notice.
Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product.
iv Conventions used in this guide ENWW
Table of contents 1 Product basics .................................................................................................................. 1 Product comparison .................................................................................................................. 2 Environmental features .............................................................................................................. 3 Product features ......................................................................
Remove software for Mac ......................................................................................... 30 Priority for print settings for Macintosh ....................................................................... 30 Change printer-driver settings for Mac ....................................................................... 31 Print with Mac .......................................................................................................................
7 Print tasks ...................................................................................................................... 59 Cancel a print job .................................................................................................................. 60 Print with Windows ................................................................................................................ 61 Open the printer driver with Windows ...................................................................
Scan file format .................................................................................................... 101 Scanner resolution and color .................................................................................. 101 Scan quality ......................................................................................................... 103 10 Fax (M1210 Series only) ............................................................................................. 105 Fax features .............
Status .................................................................................................................. 160 Fax (M1210 Series only) ....................................................................................... 160 Shop for Supplies .................................................................................................. 163 Other Links ...........................................................................................................
Change the jam recovery setting ............................................................................. 214 Solve paper-handling problems .............................................................................................. 216 Solve image-quality problems ................................................................................................ 218 Print-quality examples ............................................................................................
Power consumption ............................................................................................... 248 Toner consumption ................................................................................................ 249 Paper use ............................................................................................................. 249 Plastics .................................................................................................................
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1 ENWW Product basics ● Product comparison ● Environmental features ● Product features ● Product views 1
Product comparison The product is available in the following configurations. M1210 Series M1130 Series 2 ● Prints letter-size pages at speeds up to 19 pages per minute (ppm) and A4-size pages at speeds up to 18 ppm. ● Prints letter-size pages at speeds up to 19 pages per minute (ppm) and A4-size pages at speeds up to 18 ppm. ● The input tray holds up to 150 sheets of print media or up to 10 envelopes. ● The input tray holds up to 150 sheets of print media or up to 10 envelopes.
Environmental features Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver. Recycling Reduce waste by using recycled paper. Recycle print cartridges by using the HP return process. Energy savings Save energy by initiating Auto-off mode for the product.
Product features Print Copy Scan Fax (M1210 Series only) Supported operating systems Memory Paper handling Printer driver features Interface connections 4 Chapter 1 Product basics ● Prints letter-size pages at speeds up to 19 ppm and A4-size pages at speeds up to 18 ppm. ● Prints at 400x2 dots per inch (dpi) with FastRes 600 (default). Supports FastRes 1200 for high-quality printing of text and graphics. ● Includes adjustable settings to optimize print quality.
Economical printing ENWW ● N-up printing (printing more than one page on a sheet) and the manual two sided printing features save paper. ● EconoMode printer driver feature saves toner. Archive printing Archive printing feature for printing pages that you plan to store for a long time. Supplies ● Authentication for genuine HP print cartridges. ● Easy ordering for replacement supplies. ● Supplies status page shows estimated toner level in the print cartridge. Not available for non-HP supplies.
Product views Front view M1130 Series 1 2 3 4 5 8 7 6 1 Scanner lid 2 Scanner assembly 3 Output bin with extension for long paper 4 Print-cartridge door lift-tab 5 Input tray 6 Short media extender tool 7 Power button 8 Control panel Chapter 1 Product basics 6 ENWW
M1210 Series 1 2 3 4 5 6 7 10 ENWW 1 Document feeder 2 Document feeder output bin 3 Scanner lid 4 Scanner assembly 5 Output bin with extension for long paper 6 Print-cartridge door lift-tab 7 Input tray 8 Short media extender tool 9 Power button 10 Control panel 9 8 Product views 7
Back view M1130 Series 1 2 3 8 1 Slot for a cable-type security lock 2 Hi-Speed USB 2.
M1210 Series 2 1 3 4 5 ENWW 1 Slot for a cable-type security lock 2 RJ-45 network port 3 Hi-Speed USB 2.
Serial number and model number location The serial number and product model number label is at the back of the product.
Control-panel layout M1130 Series 2 3 4 5 1 6 7 11 10 9 8 1 LED display screen: Displays the number of copies, the level of darkness for copies, and the percentage of copysize reduction or enlargement. It also shows error codes that alert you of problems that require attention. 2 Up and down arrows: Increases or decreases the number of copies, the level of darkness for copies, or the percentage of copy-size reduction or enlargement.
M1210 Series 4 5 6 7 3 2 1 8 9 10 15 12 14 13 12 11 1 Toner-level status light: Indicates the level of toner in the print cartridge is low. 2 Attention light: Indicates a problem with the product. View the LCD display for a message. 3 Ready light: Indicates the product is ready or is processing a job. 4 LCD display screen: Displays status information, menus, and messages. 5 Copy Settings button: Opens the Copy Settings menu.
2 Control panel menus (M1210 Series only) ● ENWW Control-panel menus 13
Control-panel menus These menus are available from the control-panel main menu: ● Use the Phone Book menu to open the list of entries in the fax phone book. ● Use the Fax Job status menu to display a list of all faxes that are waiting to be sent, or have been received but are waiting to be printed, forwarded, or uploaded to the computer.
Table 2-3 Fax functions menu (continued) Menu item Description Stop Recv to PC Disables the Receive to PC setting that allows a computer to upload all current faxes that have not been printed and all future faxes received by the product. Reprint last Reprints the faxes that are stored in the product memory. Polling receive Allows the product to call another fax machine that has polling send enabled. Clear saved faxs Clears all faxes in the product memory.
Table 2-5 Reports menu (continued) Menu Item Sub-menu item Sub-menu item Description Fax Reports Fax Confirmation Never Sets whether or not the product prints a confirmation report after a successful sending or receiving job. Send fax only Receive fax Every fax Fax Error report Every error Send error Sets whether or not the product prints a report after a failed sending or receiving job.
Table 2-6 Fax setup menu (continued) Menu Item Sub-menu item Sub-menu item Description Fax Send setup Def. Resolution Fine Sets the resolution for sent documents. Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller. Superfine Photo Standard Def. light/dark Def. Glass size Sets the darkness of outgoing faxes.
Table 2-6 Fax setup menu (continued) Menu Item Sub-menu item Sub-menu item Rings to answer Answer Ring Type Description Sets the number of rings that must occur before the fax modem answers. All Rings Single Allows you to have two or three phone numbers on a single line, each with a different ring pattern (on a phone system with distinctive-ring service). Double ● All Rings: The product answers any calls that come through the telephone line.
Table 2-6 Fax setup menu (continued) Menu Item Sub-menu item Sub-menu item Description Private receive On Off Setting the Private receive feature to On requires you to set a password. After the password is set, the following options are set: Print faxes ● The Private receive feature is turned on. ● All old faxes are deleted from memory. ● The Forward fax or Receive to PC options are set to Off and are not allowed to be set. ● All incoming faxes are stored in memory.
Table 2-7 System setup menu (continued) Menu Item Sub-menu item Sub-menu item Description Volume settings Alarm volume Soft Sets the volume levels for the product. Ring volume Medium Key-press volume Loud Phoneline volume Time/Date Off (Settings for time format, current time, date format, and current date.) Sets the time and date setting for the product. Table 2-8 Service menu Menu item Sub-menu item Description T.
Table 2-9 Network config. menu Menu item Sub-menu item Description TCP/IP Config Automatic Select the Automatic option to automatically configure all the TCP/IP settings. Manual Select the Manual option to manually configure the IP address, subnet mask, and default gateway. The default setting is Automatic. Link Speed Automatic (default) Sets the link speed manually if needed. 10T Full After setting the link speed, the product automatically restarts.
22 Chapter 2 Control panel menus (M1210 Series only) ENWW
3 ENWW Software for Windows ● Supported operating systems for Windows ● Printer driver ● Priority for print settings ● Change printer-driver settings for Windows ● Remove software for Windows ● Supported utilities for Windows 23
Supported operating systems for Windows The product supports the following Windows operating systems: Full software installation Print and scan drivers only ● Windows XP ● Windows 2003 Server ● Windows Vista (32-bit and 64-bit) ● Windows 2008 Server ● Windows 7 (32-bit and 64-bit) Printer driver Printer drivers provide access to product features, such as printing on custom-sized paper, resizing documents, and inserting watermarks. NOTE: The most recent drivers are available at www.hp.
Change printer-driver settings for Windows Change the settings for all print jobs until the software program is closed 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. The steps can vary; this procedure is most common. Change the default settings for all print jobs 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes.
Windows Vista 26 1. Click Start, Control Panel, and then Programs and Features. 2. Find and select the product from the list. 3. Select the Uninstall/Change option.
Supported utilities for Windows HP Toolbox software HP Toolbox is a software program that you can use for the following tasks: ● Check the product status. ● Configure the product settings. ● Configure pop-up-alert messages. ● View troubleshooting information. ● View online documentation. HP Embedded Web Server (M1210 Series only) The product is equipped with the HP Embedded Web Server, which provides access to information about product and network activities.
28 Chapter 3 Software for Windows ENWW
4 ENWW Use the product with Mac ● Software for Mac ● Print with Mac ● Fax with Mac (M1210 Series only) ● Scan with Mac 29
Software for Mac Supported operating systems for Macintosh The product supports the following Macintosh operating systems: ● Mac OS X V10.3.9, V10.4, V10.5, and later NOTE: For Mac OS X V10.4 and later, PPC and Intel® Core™ Processor Macs are supported. Supported printer drivers for Macintosh The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, a CUPS driver, and the HP Printer Utilities for Mac OS X.
Change printer-driver settings for Mac Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings 1. On the File menu, click the Print button. 1. On the File menu, click the Print button. Mac OS X 10.4 2. Change the settings that you want on the various menus. 2. Change the settings that you want on the various menus. 3. On the Presets menu, click the Save As...
Print with Mac Create and use printing presets with Mac Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click the Print option. 2. Select the driver. 3. Select the print settings that you want to save for reuse. 4. In the Presets menu, click the Save As... option, and type a name for the preset. 5. Click the OK button. Use printing presets 1. On the File menu, click the Print option. 2. Select the driver. 3.
Print a cover page with Mac 1. On the File menu, click the Print option. 2. Select the driver. 3. Open the Cover Page menu, and then select where to print the cover page. Click either the Before Document button or the After Document button. 4. In the Cover Page Type menu, select the message that you want to print on the cover page. NOTE: To print a blank cover page, select the standard option from the Cover Page Type menu. Print multiple pages on one sheet of paper with Mac ENWW 1.
Print on both sides (duplex) with Mac Print on both sides manually 1. Load paper face-up in the input tray. 2. On the File menu, click Print. 3. Mac OS X v10.4: In the Layout drop-down list, select the Long-edged binding item or the Short-edged binding item. -orMac OS X v10.5 and v10.6: Click the Two-sided check box. 4. 34 Click Print. Follow the instructions in the dialog box that opens on the computer screen before placing the output stack in the tray for printing the second half.
ENWW 5. Retrieve the printed stack from the output bin, and, maintaining the paper orientation, place it with the printed-side facing down in the input tray. 6. At the computer, click the Continue button to print the second side of the job.
Fax with Mac (M1210 Series only) 36 1. In the software program, on the File menu, select Print. 2. Click PDF, and then select Fax PDF. 3. Enter a fax number in the To field. 4. To include a fax cover page, select Use Cover Page, and then enter the cover page subject and message (optional). 5. Click Fax.
Scan with Mac Use the HP Director software to scan images to a Mac computer. Use page-by-page scanning 1. Load the original that is to be scanned face-down in the document feeder. 2. Click the HP Director icon in the dock. 3. Click the HP Director, and then click Scan to open the HP dialog box. 4. Click Scan. 5. To scan multiple pages, load the next page and click Scan. Repeat until all pages are scanned. 6. Click Finish, and then click Destinations. Scan to file 1.
38 Chapter 4 Use the product with Mac ENWW
5 ENWW Connect the product ● Supported network operating systems ● Connect with USB ● Connect to a network (M1210 Series only) 39
Supported network operating systems NOTE: Only the M1210 Series series supports network functions. The following operating systems support network printing: ● Windows 7 ● Windows Vista (Starter Edition, 32-bit, and 64-bit) ● Windows XP (32-bit, Service Pack 2) ● Windows XP (64-bit, Service Pack 1) ● Windows Server 2003 (Service Pack 1) ● Windows Server 2008 (32-bit and 64-bit) ● Mac OS X v10.4, v10.5, and v10.
Connect with USB This product supports a USB 2.0 connection. You must use an A-to-B type USB cable that is no longer than 2 meters (6.56 feet). CD installation 1. Insert the software installation CD into the computer CD drive. NOTE: Do not connect the USB cable until prompted. 2. If the installation program does not open automatically, browse the CD contents and run the SETUP.EXE file. 3. Follow the onscreen instructions for installing the software.
Connect to a network (M1210 Series only) Supported network protocols To connect a networking-equipped product to your network, you need a network that uses the following protocol. ● Functional wired TCP/IP network Install the product on a wired network You can install the product on a network by using the HP Smart Install or from the product CD. Before you begin the installation process, do the following: 1. Connect the CAT-5 Ethernet cable to an available port on the Ethernet hub or router.
CD installation on a wired network NOTE: When you use the CD to install the software, you can select the Easy Install (recommended) or the Advanced Install (you are prompted to accept or make changes to defaults) installation type. 1. Insert the software installation CD into the computer CD drive. 2. If the installation program does not open automatically, browse the CD contents and run the SETUP.EXE file. 3. Follow the on-screen instructions for setting up the product and installing the software.
Link speeds and duplex settings NOTE: In this section duplex refers to bi-directional communication, not two-sided printing. Use the Networking tab in the embedded Web server to set the link speed if necessary. Incorrect changes to the link speed setting might prevent the product from communicating with other network devices. For most situations, leave the product in automatic mode. Changes can cause the product to turn off, and then on. Make changes only when the product is idle.
6 ENWW Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size ● Supported paper sizes ● Supported paper types ● Load paper trays ● Configure trays 45
Understand paper use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause poor print quality, increased jams, and premature wear on the product. For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers.
Media type Do Transparencies ● Use only transparencies that are approved for use in laser printers. ● Place transparencies on a flat surface after removing them from the product. Letterhead or preprinted forms ● Heavy paper Glossy or coated paper All paper types ENWW Do not ● Do not use transparent print media not approved for laser printers. Use only letterhead or forms approved for use in laser printers. ● Do not use raised or metallic letterhead.
Change the printer driver to match the paper type and size Change the paper size and type (Windows) 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop-down list. 5. Select a paper type from the Paper type drop-down list. 6. Click the OK button. Change the paper size and type (Mac) 48 1.
Supported paper sizes This product supports various paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) A4 210 x 297 mm (8.27 x 11.69 in) Executive 184 x 267 mm (7.25 x 10.5 in) A5 148 x 210 mm (5.83 x 8.27 in) A6 105 x 148 mm (4.13 x 5.
Supported paper types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ ljm1130series or www.hp.com/support/ljm1210series.
Load paper trays Load the input tray NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. Do not fan the media. This reduces jams by preventing multiple sheets of media from feeding through the product at one time. 1. Load the paper face-up, top forward in the input tray. 2. Adjust the guides until they are snug against the paper.
Tray adjustment for short media To print on media shorter than 185 mm (7.28 in), use the short media extender to adjust your input tray. 52 1. Remove the short media extender tool from the storage slot on the left side of the media input area. 2. Attach the tool to the front media guide.
3. Insert the paper into the product, and adjust the side media guides so they are snug against the paper. 4. Push the paper into the product until it stops, and then slide the front media guide so the tool supports the paper. 5. When finished printing with short media, remove the short media extender tool, and then place it back in the storage slot.
Load the document feeder (M1210 Series only) NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. Do not fan the media. This reduces jams by preventing multiple sheets of media from feeding through the product at one time. CAUTION: To prevent damage to the product, do not load an original document that contains correction tape, correction fluid, paper clips, or staples.
Tray and bin capacity Tray or bin Paper type Specifications Quantity Input tray Paper Range: 150 sheets of 60 g/m2 (16 lb) bond 60 g/m2 (16 lb) bond to 163 g/ m2 (43 lb) bond Output bin Envelopes 60 g/m2 (16 lb) bond to 90 g/ m2 (24 lb) bond Up to 10 envelopes Transparencies Minimum 0.13 mm (0.
Configure trays Change the default paper-size setting (M1130 Series) 1. Use the printer driver to change the default settings. Follow the appropriate procedure, depending on the operating system you are using. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) a. Click Start, and then click Printers and Faxes. b. Right-click the driver icon, and then select Properties. c. Click the Device Settings tab.
Change the default paper-size setting (M1210 Series) 1. Press the Setup button. 2. Use the arrow buttons to select the System setup menu, and then press the OK button. 3. Use the arrow buttons to select the Paper setup menu, and then press the OK button. 4. Use the arrow buttons to select the Def. paper size menu, and then press the OK button. 5. Use the arrow buttons to select a size, and then press the OK button.
58 Chapter 6 Paper and print media ENWW
7 ENWW Print tasks ● Cancel a print job ● Print with Windows 59
Cancel a print job 1. If the print job is currently printing, cancel it by pressing the Cancel control panel. button on the product NOTE: Pressing the Cancel button clears the job that the product is currently processing. If more than one process is running, pressing the Cancel button clears the process that currently appears on the product control panel. 2. You can also cancel a print job from a software program or a print queue.
Print with Windows Open the printer driver with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. Get help for any printing option with Windows 1. Click the Help button to open the online Help.
Change the number of print copies with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Advanced tab. 4. In the Copies area, use the arrow buttons to adjust the number of copies. If you are printing multiple copies, click the Collate check box to collate the copies. Print colored text as black with Windows 62 1. On the File menu in the software program, click Print. 2.
Save custom print settings for reuse with Windows Use a printing quick set 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. In the Print Task Quick Sets drop-down list , select one of the quick sets, and then click the OK button to print the job with the predefined settings. NOTE: The Print Task Quick Sets dropdown list appears on all tabs except the Services tab.
Create a custom printing quick set 64 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Select the print options for the new quick set. 4. Type a name for the new quick set, and click the Save button. Improve print quality with Windows Select a page size 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Size is drop-down list. Select a custom page size ENWW 1. On the File menu in the software program, click Print. 2.
4. Click the Custom button. The Custom Paper Size dialog box opens. 5. Type a name for the custom size, specify the dimensions, and then click the Save button. 6. Click the Close button, and then click the OK button. Select a paper type 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a type from the Type is drop-down list. Select the print resolution 1.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Type is drop-down list, select the type of paper you are using, and click the OK button.
Print on special paper, labels, or transparencies with Windows 68 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab. 4. From the Type is drop-down list, select the type of paper you are using, and click the OK button. Print the first or last page on different paper with Windows 1. On the File menu in the software program, click Print.
70 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Click the Use Different Paper/Covers check box, and then select the necessary settings for the front cover, other pages, and back cover.
Scale a document to fit page size 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Effects tab. 4. Select the Print Document On option, and then select a size from the drop-down list. Add a watermark to a document with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select a watermark from the Watermarks drop-down list. To print the watermark on the first page only, click the First Page Only check box.
Print on both sides (duplex) with Windows Manually print on both sides (duplex) with Windows 1. Load paper face-up in the input tray. 2. On the File menu in the software program, click Print. 3. Select the product, and then click the Properties or Preferences button.
74 4. Click the Finishing tab. 5. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the job. 6. Retrieve the printed stack from the output bin, and, maintaining the paper orientation, place it with the printed-side facing down in the input tray. 7. At the computer, click the Continue button to print the second side of the job.
Create a booklet with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
4. Click the Print on both sides (manually) check box. 5. In the Booklet Printing drop-down list, select a binding option. The Pages per sheet option automatically changes to 2 pages per sheet.
NOTE: The product must be connected to a wired or wireless network. To use HP Cloud Print, you must first have access to the Internet and enable HP Web Services. 1. 2. Enable HP Web Services from the product control panel by following these steps: a. At the Home screen on the product control panel, press the b. Use the arrow buttons to scroll to the HP Web Services menu, and then press the OK button. c. Use the arrow buttons to scroll to the Enable Web Services option, and then press the OK button.
c. Select your product from the list, or click the + Add printer button to add it. To add the product, you need the product code, which is the segment of the product e-mail address that is before the @ symbol. NOTE: This code is valid for only 24 hours from the time you enable HP Web Services. If it expires, follow the instructions to enable HP Web Services again, and obtain a new code. d. Click the Setup button. The HP ePrint Settings dialog box appears. Three tabs are available: ● Allowed Senders.
c. Click the Networking tab. d. On the Networking page, click the check box, enter the network name (SSID), and then click the Apply button. The IP address of the mobile device appears in the Networking page. NOTE: To find the network name (SSID), click the Wireless Configuration menu in the Networking page. 3. To print a document from an application, select File, and then select Print. NOTE: If only one product that supports HP Direct Print is connected to the wireless network, the document prints.
80 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down list. 5. Select the correct Print page borders, Page order, and Orientation options. Select page orientation with Windows 1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 degrees option.
8 ENWW Copy ● Use copy functions ● Copy settings ● Copy on both sides (duplex) 83
Use copy functions One-touch copy 1. Load the document onto the scanner glass or into the document feeder (M1210 Series). 2. Press the Start Copy 3. Repeat the process for each copy. button to start copying. Multiple copies Create multiple copies (M1130 Series) 84 1. Load the document onto the scanner glass. 2. Press the Setup Chapter 8 Copy button, and make sure that the Number of Copies light is on.
3. Press the arrow buttons to adjust the number of copies. 4. Press the Start Copy button to start copying. Create multiple copies (M1210 Series) 1. Load the document onto the scanner glass or into the document feeder. 2. Use the keypad to enter the number of copies. 3. Press the Start Copy button to start copying. Copy a multiple-page original M1130 Series: Load the first page onto the scanner glass, and press the Start Copy Repeat this process for each page. button.
4. For multiple-page documents, repeat these steps until you have scanned all the pages. 5. Press the Start Copy button to print the pages. Cancel a copy job Cancel a copy job (M1130 Series) ▲ Press the Cancel button on the product control panel. NOTE: If more than one process is running, pressing the Cancel process and all pending processes. button clears the current Cancel a copy job (M1210 Series) 1. Press the Cancel button on the product control panel.
2. Press the Setup Reduce/Enlarge 3. Press the up arrow to increase the copy size, or press the down arrow to decrease the copy size. 4. Press the Start Copy copying. button repeatedly until the light is on. button to start Reduce or enlarge copies (M1210 Series) 1. Load the document onto the scanner glass or into the document feeder.
88 2. Press the Copy Settings button one time to open the Reduce/Enlarge menu. 3. Use the arrow buttons to select the correct reduction or enlargement option, and then press the OK button. 4. Press the Start Copy copying.
Collate a copy job M1130 Series: The product cannot automatically collate copies. Collate copies (M1210 Series) 1. Press the Setup 2. Use the arrow buttons to select the Copy setup menu, and then press the OK button. 3. Use the arrow buttons to select the Def. Collation option, and then press the OK button. 4. Use the arrow buttons to select the On option, and then press the OK button. button.
Change the copy quality setting (M1130 Series) NOTE: For this model, you cannot change the copy-quality setting for individual copy jobs. Use this procedure to change the default copy-quality setting for all copy jobs. 1. Use the printer driver to change the default settings. Follow the appropriate procedure, depending on the operating system you are using. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) a. Click Start, and then click Printers and Faxes. b.
Change the copy quality setting (M1210 Series) 1. Press the Copy Settings button two times to open the Copy Quality menu. 2. Use the arrow buttons to select a copy-quality option, and press the OK button. NOTE: The setting returns to the default value after two minutes. Check the scanner glass for dirt and smudges Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance.
3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product. 4. Dry the glass and white plastic with a chamois or a cellulose sponge to prevent spotting. 5.
Adjust the lightness or darkness for copies (M1210 Series) 1. Press the Lighter/Darker 2. Use the arrow buttons to increase or decrease the Lighter/Darker setting. button. NOTE: The setting returns to the default value after two minutes.
Copy on both sides (duplex) Copy a two-sided original to a one-sided document 1. Load the first page of the document onto the scanner glass or into the document feeder (M1210 Series). 2. Press the Start Copy 3. Flip the original, and then reload it onto the scanner glass or into the document feeder. 4. Press the Start Copy 5. Repeat steps 1 through 4 for each page until all of the original document pages have been copied. button. button. Copy a two-sided original to a two-sided document 94 1.
3. Flip the original, and then reload it onto the scanner glass or into the document feeder. 4. Remove the copied page from the output bin and place it face down into the input tray. 5. Press the Start Copy 6. Remove the copied page from the output bin, and then set it aside for manual collating. 7. Repeat steps 1 through 6, following the original document page order, until all pages of the original are copied. ENWW button.
96 Chapter 8 Copy ENWW
9 ENWW Scan ● Use scan functions ● Scan settings 97
Use scan functions Scan methods Scan jobs can be performed in the following ways. ● Scan from the computer by using HP LaserJet Scan (Windows) ● Scan by using HP Director (Mac) ● Scan from TWAIN-compliant or Windows Imaging Application (WIA)-compliant software NOTE: To learn about and use text-recognition software, install the Readiris program from the software CD-ROM. Text-recognition software is also known as optical character recognition (OCR) software. Scan by using HP LaserJet Scan (Windows) 1.
Scan to e-mail 1. In Destinations, choose E-mail. 2. A blank e-mail opens with the scanned document as an attachment. 3. Enter an e-mail recipient, add text, or other attachments, then click Send. Scan by using other software The product is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. The product works with Windows-based programs that support TWAIN-compliant or WIA-compliant scanning devices and with Macintosh-based programs that support TWAIN-compliant scanning devices.
Scanning by using optical character recognition (OCR) software You can use third-party OCR software to import scanned text into your preferred word-processing program for editing. Readiris The Readiris OCR program is included on a separate CD-ROM that shipped with the product. To use the Readiris program, install it from the appropriate software CD-ROM, and then follow the instructions in the online Help. Cancel a scan To cancel a scan job, use one of the following procedures. 100 button.
Scan settings Scan file format The default file format of a scanned document or photo depends on the scan type as well as the object being scanned. ● Scanning a document or a photo to a computer results in the file being saved as a .TIF file. ● Scanning a document to e-mail results in the file being saved as a .PDF file. ● Scanning a photo to e-mail results in the file being saved as a .JPEG file. NOTE: Different file types can be selected when using the scan software program.
Resolution and color guidelines The following table describes the recommended resolution and color settings for different types of scan jobs.
Scan quality Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing. 1. Use the power switch to turn off the product, and then unplug the power cord from the electrical socket. 2. Open the scanner lid. 3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
104 Chapter 9 Scan ENWW
10 Fax (M1210 Series only) ENWW ● Fax features ● Set up fax ● Use the phone book ● Set fax settings ● Use fax ● Solve fax problems ● Regulatory information and warranties 105
Fax features The product has the following fax features, which are available from the control panel or from the product software.
Set up fax Install and connect the hardware Connect fax to a telephone line The product is an analog device. HP recommends using the product on a dedicated analog telephone line. Connect additional devices The product includes two fax ports: ● The “line” port ● The “telephone” port , which connects the product to the wall telephone jack. , which connects additional devices to the product.
3. 108 Remove the plastic insert from the "telephone" port (the port that is marked with the telephone icon).
4. To connect an internal or external modem on a computer, plug one end of a telephone cord into the product “telephone” port . Plug the other end of the telephone cord into the modem “line” port. NOTE: Some modems have a second “line” port to connect to a dedicated voice line. If you have two “line” ports, see your modem documentation to make sure that you connect to the correct “line” port. 5. ENWW To connect a caller-ID box, plug a telephone cord into the previous device’s “telephone” port.
6. To connect an answering machine, plug a telephone cord into the previous device’s “telephone” port. Plug the other end of the telephone cord into the answering machine “line” port. 7. To connect a telephone, plug a telephone cord into the previous device’s “telephone” port. Plug the other end of the telephone cord into the telephone “line” port. 8. After you have finished connecting additional devices, plug all of the devices into their power sources.
4. Use the arrow buttons to select the Extension Phone menu, and then press the OK button. 5. Use the arrow buttons to select the On or Off option, and then press the OK button to save the selection. Setup for stand-alone fax 1. Unpack and set up the product. 2. At the control panel, press the Setup 3. Use the arrow buttons to select the System setup menu, and then press the OK button. 4. Use the arrow buttons to select the Time/Date menu, and then press the OK button. 5.
Use the control panel to set the fax time, date, and header To use the control panel to set the date, time, and header, complete the following steps: 1. At the control panel, press the Setup 2. Use the arrow buttons to select the System setup menu, and then press the OK button. 3. Use the arrow buttons to select the Time/Date menu, and then press the OK button. 4. Use the arrow buttons to select the 12-hour clock or 24-hour clock, and then press the OK button. 5.
Use the HP Fax Setup Wizard If you completed the software installation, you are ready to send faxes from your computer. If you did not complete the fax setup process at the time you installed the software, you can complete it at any time by using the HP Fax Setup Wizard. Set fax time, date, and header 1. Click Start, and then click Programs. 2. Click HP, click the name of the product, and then click HP Fax Setup Wizard. 3.
Use the phone book You can store frequently dialed fax numbers (up to 100 entries). Use the control panel to create and edit the fax phone book 1. On the control panel, press the Setup button. 2. Use the arrow buttons to select the Phone Book menu, and then press the OK button. 3. Use the arrow buttons to select the Add/Edit menu, and then press the OK button. 4. Enter the fax number and name, and then press the OK button. Import or export Microsoft Outlook contacts into the fax phone book 1.
Program Description Microsoft Outlook Personal Address Book (PAB) entries, Contacts entries, or both combined may be selected. Individuals and groups from the PAB are combined with individuals from Contacts only if the combined option is selected. If a Contacts entry has both a home and a business fax number, two entries will be displayed. The “name” of these two entries will be modified. “:(B)” will be added to the name in the business entry and “:(H)” will be added to the name in the home entry.
Set fax settings Send fax settings Set special dialing symbols and options You can insert pauses into a fax number that you are dialing. Pauses are often needed when dialing internationally or connecting to an outside line. ● Insert a dialing pause: Press the Pause # button repeatedly until a comma (,) appears on the control-panel display, indicating that the pause will occur at that point in the dialing sequence.
The factory-set default for detect dial tone is On for France and Hungary, and Off for all other countries/regions. 1. On the control panel, press the Setup 2. Use the arrow buttons to select the Fax setup menu, and then press the OK button. 3. Use the arrow buttons to select the Fax Send setup menu, and then press the OK button. 4. Use the arrow buttons to select the Detect dial tone menu, and then press the OK button. 5.
Set the redial-on-no-answer option If this option is turned on, the product redials automatically if the receiving machine does not answer. The factory-set default for the redial-on-no-answer option is Off. 1. On the control panel, press the Setup 2. Use the arrow buttons to select the Fax setup menu, and then press the OK button. 3. Use the arrow buttons to select the Fax Send setup menu, and then press the OK button. 4.
Set resolution settings NOTE: Increasing the resolution increases the fax size. Larger faxes increase the send time and could exceed the available memory in the product. The factory-set default resolution setting is Fine. Use this procedure to change the default resolution for all fax jobs to one of the following settings: ● Standard: This setting provides the lowest quality and the fastest transmission time.
6. In the Cover Page Template drop-down box, select a template, and then select Pages in Document Tray. 7. Do one of the following: ● Click Send Now to send the fax without previewing the cover page. ● Click Preview to view the cover page prior to sending the fax. Receive fax settings Set fax forwarding You can set your product to forward incoming faxes to another fax number. When the fax arrives at your product, it is stored in the memory.
● Fax/Tel: The product answers incoming calls immediately. If it detects the fax tone, it processes the call as a fax. If it does not detect the fax tone, it creates an audible ring to alert you to answer the incoming voice call. ● Manual: The product never answers calls. You must start the fax-receiving process yourself, either by pressing the Send Fax button on the control panel or by picking up a telephone that is connected to that line and dialing 1-2-3.
If the product is connected to a line that receives both fax and voice calls (a shared line) and that also uses an answering machine, you might need to adjust the rings-to-answer setting. The number of ringsto-answer for the product must be greater than the rings-to-answer on the answering machine. This allows the answering machine to answer the incoming call and record a message if it is a voice call.
The settings are as follows: ● All Rings: The product answers any calls that come through the telephone line. ● Single: The product answers any calls that produce a single-ring pattern. ● Double: The product answers any calls that produce a double-ring pattern. ● Triple: The product answers any calls that produce a triple-ring pattern. ● Double&Triple: The product answers any calls that produce a double-ring or triple-ring pattern.
Set fax reprint settings The default fax reprint setting is On. To change this setting from the control panel, complete the following steps: 1. On the control panel, press the Setup 2. Use the arrow buttons to select the Fax setup menu, and then press the OK button. 3. Use the arrow buttons to select the Fax Recv. setup menu, and then press the OK button. 4. Use the arrow buttons to select the Reprint faxes menu, and then press the OK button. 5.
5. Use the arrow buttons to select the Off, Soft, Medium, or Loud setting. 6. Press the OK button to save the selection. Set stamp-received faxes The product prints the sender identification information at the top of each received fax. You can also choose to stamp the incoming fax with your own header information to confirm the date and time that the fax was received. The factory-set default for stamp-received faxes is Off.
Turn off the private receive feature 1. On the control panel, press the Setup 2. Use the arrow buttons to select the Fax setup menu, and then press the OK button. 3. Use the keypad to enter the product security password, and then press the OK button. 4. Use the arrow buttons to select the Fax Recv. setup menu, and then press the OK button. 5. Use the arrow buttons to select the Private receive menu, and then press the OK button. 6.
Use fax Fax software Supported fax programs The PC fax program that came with the product is the only PC fax program that works with the product. In order to continue to use a PC fax program previously installed on the computer, it must be used with the modem that is already connected to the computer; it will not function through the product modem. Cancel a fax Use these instructions to cancel a single fax that is currently dialing or a fax that is being transmitted or received.
CAUTION: In addition to clearing the reprint memory, this procedure clears any fax that is currently being sent, unsent faxes that are pending redial, faxes that are scheduled to be sent at a future time, and faxes that are not printed or forwarded. 1. On the control panel, press the Setup 2. Use the arrow buttons to select the Fax functions menu, and then press the OK button. 3. Use the arrow buttons to select the Clear saved faxs option, and then press the OK button. 4.
Use fax on a VoIP service Voice over internet protocol (VoIP) services are often not compatible with fax machines unless the provider explicitly states that it supports fax over IP services. If the product experiences problems getting a fax to work on a VoIP network, verify that all cables and settings are correct. Decreasing the fax-speed setting might allow the product to send a fax over a VoIP network. If faxing problems continue, contact the VoIP provider.
Fax from the document feeder 1. Insert the originals into the document feeder face-up. NOTE: The document feeder capacity is up to 35 sheets of 75 g/m2 or 20 lb media. CAUTION: To prevent damage to the product, do not use an original that contains correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the document feeder. 2. Adjust the guides until they are snug against the paper. 3. Press the Setup 4.
company, and then dial the calling card number. When dialing internationally, you might need to dial part of the number and then listen for dial tones before continuing to dial. Send a fax to a group manually (ad hoc faxing) Use the following instructions to send a fax to a group of recipients: 1. Load the document into the document feeder input tray. 2. Press the Setup 3. Select the Phone Book menu, and then press the OK button. 4. From the list, select the phone book entry.
Send a fax from the software The following information provides basic instructions for sending faxes by using the software that came with the product. All other software-related topics are covered in the software Help, which can be opened from the software-program Help menu. You can fax electronic documents from a computer if you meet the following requirements: ● The product is connected directly to the computer. ● The product software is installed on the computer.
3. Select Fax PDF from the PDF pop-up menu. 4. Enter the fax number of one or more recipients under To. 5. Select the product under Modem. 6. Click Fax. Send a fax from a third-party software program, such as Microsoft Word (all operating systems) 1. Open a document in a third-party program. 2. Click the File menu, and then click Print. 3. Select the fax print driver from the printer driver drop-down list. The fax software appears. 4.
Send a fax by dialing from a telephone connected to the fax line Occasionally, you might want to dial a fax number from a telephone that is connected to the same line as the product. For example, if you are sending a fax to a person whose device is in the manual receive mode, you can precede the fax with a voice call to let that person know that the fax is coming. NOTE: The telephone must be connected to the product "telephone" port . 1. Load the document into the document feeder. 2.
2. On the control panel, press the Setup button. 3. Use the arrow buttons to select the Fax functions menu, and then press the OK button. 4. Use the arrow buttons to select the Send fax later menu, and then press the OK button. 5. Use the keypad to enter the time. 6. If the product is set to the 12-hour time mode, use the arrow buttons to move the cursor past the fourth character to set A.M. or P.M. Select 1 for A.M. or select 2 for P.M., and then press the OK button.
Receive a fax Print a fax When the product receives a fax transmission, it prints the fax (unless the private-receive feature is enabled) and also stores it automatically to flash memory. Print a stored fax when the private receive feature is on To print stored faxes, you must provide the private-receive PIN. After the product prints the stored faxes, the faxes are deleted from memory. 1. On the control panel, press the Setup 2.
Receive faxes when fax tones are audible on the phone line If you have a telephone line that receives both fax and telephone calls, and you hear fax tones when you answer the telephone, you can start the receiving process in one of two ways: button on the control panel. ● If you are close to the product, press the Send Fax ● If not, press 1-2-3 in sequence on the telephone keypad, listen for fax transmission sounds, and then hang up.
Solve fax problems Fax troubleshooting checklist Tips for fax troubleshooting: ● Print the menu map from the Reports menu to show the control-panel menus and available settings. ● Try to send or receive a fax after implementing each solution. ● Disconnect all devices except for the product. Verify that the telephone cord from the product is plugged directly into the wall telephone jack. 1. Verify that the product firmware is current: a. Print a configuration page from the Reports menu. b.
Fax error messages Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume printing the job after the warning has appeared for 10 seconds without acknowledgement.
Control panel message Description Recommended action Fax is busy The fax line to which you were sending a fax was busy. The product automatically redials the busy number. Allow the product to retry sending the fax. Redial pending Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. Check for a dial tone on the phone line by pressing the Send Fax button.
Control panel message Description Recommended action Fax recv. error An error occurred while trying to receive a fax. Ask the sender to resend the fax. Try faxing back to the sender or another fax machine. Check for a dial tone on the phone line by pressing the Send Fax button. Check that the telephone cord is securely connected by unplugging and replugging the cord. Make sure that you are using the telephone cord that came with the product.
Control panel message Description Recommended action Fax Send error An error occurred while trying to send a fax. Try resending the fax. Try faxing to another fax number. Check for a dial tone on the phone line by pressing the Send Fax button. Check that the telephone cord is securely connected by unplugging and replugging the cord. Make sure that you are using the telephone cord that came with the product.
Control panel message Description Recommended action No fax answer. Attempts to redial a fax number failed, or the Redial-no answer option was turned off. Call the recipient to ensure that the fax machine is on and ready. Canceled send Check that you are dialing the correct fax number. Check that the redial option is enabled. Unplug the telephone cord from both the product and the wall and replug the cord.
Control panel message Description Recommended action No fax answer. The receiving fax line did not answer. The product attempts to redial after a few minutes. Allow the product to retry sending the fax. Redial pending Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. If the product continues to redial, unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
Fax logs and reports Use the following instructions to print fax logs and reports: Print all fax reports Use this procedure to print all of the following reports at one time: ● Fax Activity log ● Phone Book report ● Config report ● Block Fax list 1. On the control panel, press the Setup button. 2. Use the arrow buttons to select the Reports menu, and then press the OK button. 3. Use the arrow buttons to select the Fax Reports menu, and then press the OK button. 4.
3. Use the arrow buttons to select the Fax Reports menu, and then press the OK button. 4. Use the arrow buttons to select the report to be printed, and then press the OK button. The product exits the menu settings and prints the report. NOTE: If you selected the Fax Activity log report and pressed the OK button, press the OK button again to select the Print log now option. The product exits the menu settings and prints the log.
Set the fax confirmation report A confirmation report is a brief report that indicates the product successfully sent or received a fax job. It can be set to print after the following events: ● Every fax job ● Send fax ● Receive fax ● Never (the factory-set default) 1. On the control panel, press the Setup 2. Use the arrow buttons to select the Reports menu, and then press the OK button. 3. Use the arrow buttons to select the Fax Reports menu, and then press the OK button. 4.
trying to send a fax overseas or receive one from overseas, or if you are using a satellite telephone connection. 1. On the control panel, press the Setup 2. Use the arrow buttons to select the Fax setup menu, and then press the OK button. 3. Use the arrow buttons to select the All faxes menu, and then press the OK button. 4. Use the arrow buttons to select the Error correction menu, and then press the OK button. 5.
Faxes stop during sending. Cause Solution The receiving fax machine might be malfunctioning. Try sending to another fax machine. The telephone line might not be working. Do one of the following: A communication error might be interrupting the fax job. ● Turn up the volume on the product, and then press the Send Fax button on the control panel. If you hear a dial tone, the telephone line is working. ● Disconnect the product from the jack in the wall, and then connect a telephone to the jack.
Sent faxes are not arriving at the receiving fax machine. Cause Solution The originals might be incorrectly loaded. Verify that the original documents are correctly loaded into the document feeder. A fax might be in memory because it is waiting to redial a busy number, other jobs that are ahead of it are waiting to be sent, or the fax is set up for a delayed send. If a fax job is in memory for any of these reasons, an entry for the job appears in the fax log.
Problems receiving faxes NOTE: Use the fax cord that came with the product in order to ensure that the product functions correctly. The product cannot receive faxes from an extension telephone. Cause Solution The extension-telephone setting might be disabled. Change the extension-telephone setting. The fax cord might not be securely connected. Verify that the fax cord is securely connected between the telephone jack and the product (or another device that is connected to the product).
The product is not answering incoming fax calls. Cause Solution A voice-messaging service might be interfering with the product as it attempts to answer calls. Do one of the following: The product might be out of paper and the memory is full. ● Disable the messaging service. ● Get a telephone line that is dedicated to fax calls. ● Set the product answer mode to Manual. In manual mode, you must start the fax-receive process yourself.
Faxes are being received very slowly. ENWW Cause Solution The fax might be very complex, such as one with many graphics. Complex faxes take longer to be received. Breaking longer faxes into multiple jobs and decreasing the resolution can increase the transmission speed. The resolution at which the fax was sent or is being received might be very high. To receive the fax, call and ask the sender to lower the resolution and resend the fax. The fax is being sent via an international call.
Regulatory information and warranties For regulatory and warranty information, see Additional statements for telecom (fax) products on page 258.
11 Manage and maintain the product ENWW ● Print information pages ● Use the HP Toolbox software ● Use the HP Embedded Web Server (M1210 Series only) ● Product security features ● Economy settings ● Manage supplies and accessories ● Clean the product ● Product updates 155
Print information pages Information pages reside within the product memory. These pages help diagnose and solve problems with the product. NOTE: M1210 Series: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported languages. Change the language by using the System setup menu on the control panel.
Page description How to print the page Supplies Status page Both models Shows the status of the print cartridge, information about the number of pages and jobs printed with the print cartridge, and information about ordering a new print cartridge. 1. Open the printer driver, and then click the Properties or Preferences button. 2. Click the Services tab, and then, in the Print Information Pages drop-down list, click the Supplies Status Page list item. 3. Click the Print button.
Page description How to print the page Menu map (M1210 Series only) 1. On the product control panel, press the Setup Shows the control-panel menus and available settings. 2. Use the arrow buttons to select the Reports menu, and then press the OK button. 3. Use the arrow buttons to select the Menu structure option, and then press the OK button. 1. On the product control panel, press the Setup 2. Use the arrow buttons to select the Reports menu, and then press the OK button. 3.
Use the HP Toolbox software Perform a full software installation in order to use the HP Toolbox. HP Toolbox is a software program that you can use for the following tasks: ● Check the product status. ● Configure the product settings. ● Configure pop-up-alert messages. ● View troubleshooting information. ● View online documentation. View HP Toolbox software Open HP Toolbox in one of these ways: M1130 Series M1210 Series 1.
Status The Status folder contains links to the following main pages: ● Device Status. View product status information. This page indicates product conditions such as a jam or an empty tray. After you correct a product problem, click Refresh status to update the product status. Fax (M1210 Series only) Use the HP Toolbox Fax tab to perform fax tasks from your computer. The Fax tab contains links to the following main pages: ● Fax Tasks.
● To move entries, you can select the entry and then click Move, or you can select Move and then specify the entry in the dialog box. Either select Next empty row or specify the number of the row where you want to move the entry. NOTE: If you specify a row that is occupied, the new entry will overwrite the existing entry. ● To import contacts from a phone book that exists in Lotus Notes, Outlook, or Outlook Express, click Import Phone Book.
Fax send log The HP Toolbox Fax send log lists all recently sent faxes and information about them, including the date and time sent, job number, fax number, page count, and the results. When you send a fax from a computer that is connected to the product, the fax contains a View link. Clicking this link opens a new page that provides information about the fax. Click any column heading in the Fax send log to re-sort the information in that column in ascending or descending order.
Shop for Supplies This button, at the top of each page, links to a Web site where you can order replacement supplies. You must have Internet access to use this feature. Other Links This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the HP Toolbox, you must connect before you can visit these Web sites.
Use the HP Embedded Web Server (M1210 Series only) Use the HP Embedded Web Server (EWS) to view product and network status and to manage printing functions from a computer. ● View product status information ● Determine the remaining life on all supplies and order new ones ● View and change the product default configuration settings ● View and change network configuration You do not need to install any software on the computer.
Features Information tab The Information pages group consists of the following pages: ● Device Status displays the status of the product and HP supplies. ● Device Configuration shows the information found on the Configuration page. ● Supplies Status shows the status of HP supplies and provides part numbers. To order new supplies, click Order Supplies in the upper-right part of the window. ● Network Summary shows the information found on the Network Summary page.
Product security features Lock the formatter 1. 166 The formatter area, on the back of the product, has a slot that you can use to attach a security cable. Locking the formatter prevents someone from removing valuable components from it.
Economy settings Print with EconoMode This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner and decrease the cost per page. However, using EconoMode can also reduce print quality. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge.
Windows Vista a. Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. b. Right-click the driver icon, and then select Properties. c. Click the Device Settings tab. Mac OS X 10.4 a. From the Apple menu Fax icon. b. Click the Printer Setup button. , click the System Preferences menu and then click the Print & Mac OS X 10.5 and 10.6 2. a. From the Apple menu Fax icon. b. Select the product in the left side of the window. c.
Manage supplies and accessories Correctly using, storing, and monitoring the print cartridge can help ensure high-quality print output. Print when a cartridge reaches estimated end of life When a print cartridge reaches the end of its estimated useful life, the product turns on the toner light on the control panel. You do not need to replace the supply at this time unless print quality is no longer acceptable.
Replacement instructions Redistribute toner When a small amount of toner remains in print cartridge, faded or light areas might appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner. 170 1. Lift the scanner assembly, and open the print-cartridge door. 2. Remove the print cartridge.
3. To redistribute the toner, gently rock the print cartridge from front to back. CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric. ENWW 4. Install the print cartridge. 5. Close the print-cartridge door and the scanner assembly.
If the print is still light, install a new print cartridge. Replace the print cartridge When a print cartridge approaches the end of useful life, you can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. 1. Lift the scanner assembly, and open the printcartridge door. 2. Remove the old print cartridge.
3. Remove the new print cartridge from the packaging. Place the used print cartridge in the bag and box for recycling. CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. Do not touch the cartridge shutter or the roller surface. 4. Grasp both sides of the print cartridge and gently rock the print cartridge to distribute the toner evenly inside the cartridge. 5.
6. Install the print cartridge. 7. Close the print-cartridge door and the scanner assembly. CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
Replace the pickup roller The pickup roller wears out with normal use. Using poor-quality paper can cause the pickup roller to wear out more frequently. If the product regularly does not pick up a sheet of paper, you might need to clean or replace the pickup roller. 1. Lift the scanner assembly, and open the print-cartridge door. 2. Remove the print cartridge. CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.
176 3. Find the pickup roller. 4. Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller toward the front.
ENWW 5. Gently pull the pickup roller up and out. 6. Position the new pickup roller in the slot. The circular and rectangular slots on each side prevents you from installing the roller incorrectly.
178 7. Rotate the top of the new pickup roller away from you until both sides snap into place. 8. Install the print cartridge.
9. ENWW Close the print-cartridge door and the scanner assembly.
Replace the separation pad The separation pad wears out with normal use. Using poor-quality paper can cause the separation pad to wear out more frequently. If the product regularly pulls multiple sheets of paper at a time, you might need to clean or replace the separation pad. NOTE: Before changing the separation pad, clean the pickup roller. WARNING! Before changing the separation pad, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool. 1.
ENWW 4. Remove the separation pad. 5. Insert the new separation pad, and screw it into place. 6. Place the product in the upright position, reconnect the power cord, and then turn on the product.
Clean the product Clean the pickup roller If you want to clean the pickup roller before deciding to replace it, follow these instructions: WARNING! Before cleaning the pickup roller, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool. 1. Lift the scanner assembly, and open the print-cartridge door. 2. Remove the print cartridge. CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light.
ENWW 3. Find the pickup roller. 4. Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller toward the front.
5. Gently pull the pickup roller up and out. 6. Dab a lint-free cloth in isopropyl alcohol, and scrub the roller. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the product and plug in the power cord, allow the alcohol to dry completely. NOTE: In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent.
ENWW 8. Allow the pickup roller to dry completely before you reinstall it in the product. 9. Reconnect the power cord.
Clean the separation pad The separation pad wears out with normal use. Using poor-quality paper can cause the separation pad to wear out more frequently. If the product regularly pulls multiple sheets of paper at a time, you might need to clean or replace the separation pad. WARNING! Before cleaning the separation pad, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool. 1. Disconnect the power cord from the product. 2.
4. Remove the separation pad. 5. Dab a lint-free cloth in isopropyl alcohol, and scrub the separation pad. Use a dry, lint-free cloth to remove the loosened dirt, and wait for the separation pad to dry. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the product and plug in the power cord, allow the alcohol to dry completely.
188 6. Insert the cleaned separation pad, and screw it into place. 7. Place the product in the upright position, reconnect the power cord, and then turn on the product.
Clean the paper path If you are experiencing toner specks or dots on the printouts, clean the paper path. This process uses a transparency to remove dust and toner from the paper path. Do not use bond or rough paper. NOTE: For best results use a sheet of transparency. If you do not have any transparencies, you can use copier-grade media (60 to 163 g/m2 (16 to 43 lb)) that has a smooth surface. 1. Make sure that the product is idle and the Ready 2. Load media in the input tray. 3.
Mac OS X 10.4 a. From the Apple menu Fax icon. b. Click the Printer Setup button. , click the System Preferences menu and then click the Print & Mac OS X 10.5 and 10.6 4. a. From the Apple menu Fax icon. b. Select the product in the left side of the window. c. Click the Options & Supplies button. d. Click the Driver tab. , click the System Preferences menu and then click the Print & In the Cleaning Page area, click the Start button to process the cleaning page.
Clean the print-cartridge area You do not need to clean the print-cartridge area often. However, cleaning this area can improve the quality of the printed sheets. ENWW 1. Disconnect the power cord from the product. 2. Lift the scanner assembly, and open the print-cartridge door.
3. Remove the print cartridge. CAUTION: Do not touch the black-sponge transfer roller inside the product. Doing so can damage the product. CAUTION: of paper. 4. 192 To prevent damage, do not expose the print cartridge to light. Cover it with a piece With a dry, lint-free cloth, wipe any residue from the paper-path area and the print-cartridge cavity.
ENWW 5. Install the print cartridge. 6. Close the print-cartridge door and the scanner assembly.
7. Reconnect the power cord. 8. Print a few pages to clean any toner residue from the product. Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device. Clean the scanner glass strip and platen Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing. 194 1.
3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product. ENWW 4. Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting. 5.
Product updates Software and firmware updates and installation instructions for this product are available at www.hp.com/support/ljm1130series or www.hp.com/support/ljm1210series. Click Downloads and drivers, click the operating system, and then select the download for the product.
12 Solve problems ENWW ● Solve general problems ● Restore the factory-set defaults (M1210 Series only) ● Interpret control-panel light patterns (M1130 Series only) ● Interpret control-panel messages (M1210 Series only) ● Clear jams ● Solve paper-handling problems ● Solve image-quality problems ● Solve performance problems ● Solve connectivity problems ● Solve software problems 197
Solve general problems If the product is not responding correctly, complete the steps in the following checklist, in order. If the product does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves the problem, you can stop without performing the other steps on the checklist. Troubleshooting checklist 1. 2. Make sure that the product is set up correctly. a. Press the power button to turn on the product or to deactivate the Auto-Off mode. b.
9. c. If the page jams in the product, clear the jam. d. If the print quality is unacceptable, complete the following steps: ● Verify that the print settings are correct for the media that you are using. ● Solve print-quality problems. Print a small document from a different program that has worked in the past. If this solution works, then the problem is with the program you are using. If this solution does not work (the document does not print), complete these steps: a.
Interpret control-panel light patterns (M1130 Series only) If the product requires attention, an error code appears on the control-panel display. Table 12-1 Status-light legend Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Table 12-2 Control-panel light patterns Light status State of the product Action All lights are off. The product is turned off. Press the power button to turn on the product. Ready and attention lights blink.
Table 12-2 Control-panel light patterns (continued) Light status Error code State of the product Action The product is in low power mode. No action is required. E0 Paper is jammed in the product. Clear the jam. E1 The input tray is empty. Load the tray. E2 A door is open Verify that the print-cartridge door is fully closed. E4 The product memory is full The job is too complex for the product to print. Simplify the job, or divide it into multiple files.
Table 12-2 Control-panel light patterns (continued) Light status Error code Attention light is blinking, and ready light is on. State of the product Action The product has experienced a continual error from which it will recover on its own. If the recovery is successful, the product continues to the processing data state and completes the job. If the recovery is unsuccessful, the product continues to the continuable error state.
Interpret control-panel messages (M1210 Series only) Control-panel message types Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected.
Control panel message Description Recommended action 54.1C Error The product has experienced an internal hardware error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. Turn off then on If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on. If the error persists, contact HP. See www.hp.
Control panel message Description Recommended action Jam in The product has detected a jam in the location indicated in the message. Clear the jam from the area indicated in the message, and then follow the control-panel instructions. Clearing some jams requires you to open the top cover and remove the print cartridge. The product is performing a cleaning cycle. Load the tray with plain paper of the size indicated. Press the OK button to start the cleaning cycle.
Clear jams When clearing jams, be careful not to tear jammed paper. If a small piece of paper remains in the product, it could cause additional jams. Common causes of jams ● The input tray is loaded incorrectly or is too full. NOTE: When you add new media, always remove all of the media from the input tray and straighten the entire stack. This helps prevent multiple feeds and reduces media jams. ● The media does not meet HP specifications.
Jam locations Jams can occur at the following locations in the product. 1 2 3 4 1 Document feeder (M1210 Series only) 2 Output bin 3 Input tray 4 Internal areas (open the print-cartridge door) NOTE: Jams can occur in more than one location.
Clear jams from the document feeder (M1210 Series only) 1. Open the document-feeder lid. 2. Carefully remove jammed paper. Gently try to remove the page without tearing it. 3. Close the document feeder lid.
Clear jams from the output areas CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. Lift the scanner assembly, and open the printcartridge door. 2. Remove the print cartridge.
3. Keep the print cartridge door open, and then with both hands, grasp the side of the jammed media that is most visible (this includes the middle), and carefully pull it free from the product. 4. Install the print cartridge. 5. Close the print-cartridge door and the scanner assembly.
Clear jams from the input tray 1. Lift the scanner assembly, and open the printcartridge door. 2. Remove the print cartridge. 3. Remove the media stack from the input tray.
4. With both hands, grasp the side of the jammed media that is most visible (this includes the middle), and carefully pull it free from the product. 5. Install the print cartridge. 6. Close the print-cartridge door and the scanner assembly.
Clear jams from inside the product 1. Lift the scanner assembly, and open the printcartridge door. 2. Remove the print cartridge. 3. If you can see the jammed paper, carefully grasp the jammed paper, and slowly pull it out of the product.
4. Reinstall the print cartridge. 5. Close the print-cartridge door and the scanner assembly. Change the jam recovery setting When the Jam Recovery feature is turned on, the product reprints any pages that are damaged during a jam. 1. Use the printer driver to change the default settings. Follow the appropriate procedure, depending on the operating system you are using. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) 214 a.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view) a. Click Start, click Settings, and then click Printers. b. Right-click the driver icon, and then select Properties. c. Click the Device Settings tab. Windows Vista a. Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. b. Right-click the driver icon, and then select Properties. c. Click the Device Settings tab. Mac OS X 10.4 a. From the Apple menu Fax icon.
Solve paper-handling problems The following problems with media cause print-quality deviations, jamming, or damage to the product. Problem Cause Solution Poor print quality or toner adhesion The paper is too moist, too rough, too heavy or too smooth, is embossed, or from a faulty paper lot. Try another kind of paper, between 100 and 250 Sheffield, with 4% to 6% moisture content. Dropouts, jamming, or curl The paper has been stored incorrectly. Store paper flat in its moisture-proof wrapping.
ENWW Problem Cause Solution The product does not pull media from the input tray. The product might be in manual-feed mode. At the computer, follow the onscreen instructions to deactivate manual-feed mode. Or, at the product, open and close the print-cartridge door. The pickup roller might be dirty or damaged. Contact HP Customer Care. See www.hp.com/support/ljm1130series or www.hp.com/support/ljm1210series or the support flyer that came in the box.
Solve image-quality problems Print-quality examples General print-quality issues The following examples depict letter-size paper that has passed through the product short-edge-first. These examples illustrate problems that would affect all of the pages that you print. The topics that follow list the typical cause and solution for each of these examples. Problem Cause Solution Print is light or faded. The paper might not meet HP specifications. Use paper that meets HP specifications.
Problem Cause Solution Vertical streaks or bands appear on the page. The print cartridge might be defective. Replace the print cartridge. The paper might not meet HP specifications. Use a different paper with a lighter basis weight. The print-density setting is too high. Decrease the print-density setting. This decreases the amount of background shading. Very dry (low humidity) conditions can increase the amount of background shading. Check the product environment.
Problem Cause Solution Marks repeatedly appear at even intervals on the page. The product is not set to print on the type of paper on which you want to print. In the printer driver, select the Paper/ Quality tab and set Paper Type to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper. Internal parts might have toner on them. The problem typically corrects itself after a few more pages. The paper path might need cleaning. Clean the paper path.
Problem Cause Solution Text or graphics are skewed on the printed page. The paper might be loaded incorrectly or the input tray might be too full. Verify that the paper is loaded correctly and that the paper guides are not too tight or too loose against the stack. The paper might not meet HP specifications. Use a different paper, such as high-quality paper that is intended for laser printers. The paper might be loaded incorrectly or the input tray might be too full.
Copy print-quality problems Problem Cause Solution Images are missing or faded. The print cartridge might be defective or low. Replace the print cartridge. The original might be of poor quality. If your original is too light or damaged, the copy might not be able to compensate, even if you adjust the contrast. If possible, find an original document in better condition. The contrast settings might be set incorrectly. Use the control-panel to change the contrast setting.
Problem Cause Solution Copies are too light or dark. The printer driver or product software settings may be incorrect. Verify that the quality settings are correct. The printer driver or product software settings may be incorrect. Verify that the quality settings are correct. Text is unclear. See the product software Help for more information about changing the settings. Verify that the EconoMode setting is off. See the product software Help for more information about changing the settings.
Repetitive defects ruler If defects repeat at regular intervals on the page, use this ruler to identify the cause of the defect. Place the top of the ruler at the first defect. The marking that is beside the next occurrence of the defect indicates which component needs to be replaced. If the defect correlates with the print engine or the fuser, the product might require service. Contact HP Customer Care.
Optimize and improve image quality Change print density 1. Use the printer driver to change the default settings. Follow the appropriate procedure, depending on the operating system you are using. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) a. Click Start, and then click Printers and Faxes. b. Right-click the driver icon, and then select Properties. c. Click the Device Settings tab.
Manage and configure printer drivers The product uses the paper-type setting to establish many internal settings that affect print quality. Always use the correct paper-type setting in the printer driver. Also make sure that the other settings on the Paper/Quality tab in the printer driver are correct.
Solve performance problems Problem Cause Solution Pages print but are totally blank. The sealing tape might still be in the print cartridges. Verify that the sealing tape has been completely removed from the print cartridges. The document might contain blank pages. Check the document that you are printing to see if content appears on all of the pages. The product might be malfunctioning. To check the product, print a Configuration page. Heavier paper types can slow the print job.
Solve network problems Check the following items to verify that the product is communicating with the network. Before beginning, print a configuration page. Problem Solution Poor physical connection Verify that the product is attached to the correct network port using a cable of the correct length. Verify that cable connections are secure. Look at the network port connection on the back of the product, and verify that the amber activity light and the green link-status light are lit.
Solve software problems Solve common Windows problems Error message: “(Name of the program, for example, Internet Explorer) has encountered a problem and needs to close. We are sorry for the inconvenience” Cause Solution Close all software programs, restart Windows, and try again. If the application referenced is the printer driver, select or install a different printer driver. If the product PCL 6 printer driver is selected, switch to the PCL 5 or HP postscript level 3 emulation printer driver.
The product name does not appear in the product list in the Printer Setup Utility or Print & Fax list. Cause Solution The product might not be ready. Make sure that the cables are connected correctly, the product is on, and the Ready light is on. The wrong product name is being used. Print a configuration page to check the product name. Verify that the name on the configuration page matches the product name in the Printer Setup Utility or the Print & Fax list.
You are unable to print from a third-party USB card. Cause Solution This error occurs when the software for USB products is not installed. When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site. When connected with a USB cable, the product does not appear in the Printer Setup Utility or Print & Fax list after the driver is selected.
232 Chapter 12 Solve problems ENWW
A ENWW Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers 233
Order parts, accessories, and supplies Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Part numbers The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the product.
B ENWW Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● End User License Agreement ● Customer self-repair warranty service ● Customer support ● Repack the product ● Service information form 235
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Professional M1130, M1210 One year from date of purchase HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software, including a license agreement in online documentation.
Software will agree to this EULA. Upon transfer of the HP Software, your license is automatically terminated. b. Restrictions. You may not rent, lease or lend the HP Software or Use the HP Software for commercial timesharing or bureau use. You may not sublicense, assign or otherwise transfer the HP Software except as expressly provided in this EULA. 5. PROPRIETARY RIGHTS.
Customer self-repair warranty service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory.
Repack the product If HP Customer Care determines that your product needs to be returned to HP for repair, follow these steps to repack the product before shipping it. CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility. 1. Remove and retain the print cartridge. CAUTION: It is extremely important to remove the print cartridge before shipping the product.
Service information form WHO IS RETURNING THE EQUIPMENT? Date: Person to contact: Phone: Alternate contact: Phone: Return shipping address: Special shipping instructions: WHAT ARE YOU SENDING? Model name: Model number: Serial number: Please attach any relevant printouts. Do NOT ship accessories (manuals, cleaning supplies, and so on) that are not required to complete the repair.
Authorized signature: Billing address: ENWW Phone: Special billing instructions: Service information form 243
244 Appendix B Service and support ENWW
C ENWW Specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications 245
Physical specifications Table C-1 Physical specifications1 1 Specification M1130 Series M1210 Series Product weight 7.0 kg (15.4 lb) 8.3 kg (18.3 lb) Product height 250 mm (9.8 in) 306 mm (12.0 in) Product depth 265 mm (10.4 in) 265 mm (10.4 in) Product width 415 mm (16.3 in) 435 mm (17.1 in) Values are based on preliminary data. See www.hp.com/support/ljm1130series or www.hp.com/support/ljm1210series. Power consumption, electrical specifications, and acoustic emissions See www.hp.
D ENWW Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity (base model) ● Declaration of conformity (fax model) ● Safety statements ● Additional statements for telecom (fax) products 247
FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
www.hp.com/go/energystar Toner consumption EconoMode uses less toner, which might extend the life of the print cartridge. Paper use This product’s manual duplex feature (two-sided printing) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources.
OR 1. Use your own suitable box, or request a free bulk collection box from www.hp.com/recycle or 1-800-340-2445 (holds up to 31 kg (70 lb) of HP LaserJet print cartridges). 2. Use a single pre-paid shipping label. Single returns 1. Package the HP LaserJet print cartridge in its original bag and box. 2. Place the shipping label on the front of the box.
This HP product contains a battery that might require special handling at end-of-life. The batteries contained in or supplied by Hewlett-Packard for this product include the following: HP LaserJet Professional M1210 MFP Series Type Carbon monofluoride lithium Weight 0.8 g Location On formatter board User-removable No For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or the Electronics Industries Alliance: www.eiae.org.
For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP’s commitment to the environment ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment.
Declaration of conformity (base model) Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: Manufacturer's Address: DoC#: BOISB-0901-02-rel.1.
Declaration of conformity (fax model) Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: Manufacturer's Address: DoC#: BOISB-0901-03-rel.1.
Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet Professional M1132/M1134/M1136, M1212/M1214/M1216, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
Substances Table (China) Restriction on Hazardous Substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur ENWW Safety statements 257
Additional statements for telecom (fax) products EU Statement for Telecom Operation This product is intended to be connected to the analog Public Switched Telecommunication Networks (PSTN) of European Economic Area (EEA) countries/regions. It meets requirements of EU R&TTE Directive 1999/5/EC (Annex II) and carries appropriate CE conformity marking. For more details see Declaration of Conformity issued by the manufacturer in another section of this manual.
An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack, which is Part 68 compliant. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to state tariffs.
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed five (5.0).
Index Symbols/Numerics 2-sided printing Windows 73 A accessibility features 5 accessories ordering 233, 234 part numbers 234 acoustic specifications 246 ad hoc groups, sending faxes to 131 address, printer Macintosh, troubleshooting 230 answer mode, setting 120 answering machines, connecting fax settings 121 anticounterfeit supplies 169 autoreduction settings, fax 123 B background shading, troubleshooting 219 bands and streaks, troubleshooting 219 batteries included 250 bin, output capacity 4 jams, clearin
cover pages printing (Mac) 33 creases, troubleshooting 221 crooked pages 216, 221 curled media 220 custom-size copies 86 custom-size paper settings Mac 32 Windows 65 customer support online 240 repacking product 241 service information form 242 D dark copying 223 darkness, contrast settings copy 92 fax 118 defaults, restoring 199 defects, repeating 224 delaying fax sending 134 deleting faxes from memory 127 demo page, printing 157 dial-tone detection settings 116 dialing fax 17 from a telephone 134 manually
forwarding 120 manual dialing 130 pauses, inserting 116 polling 126 printing 136 printing private faxes 136 private receive 125 receive log 162 receiving from software 137 receiving when you hear fax tones 137 redial manually 131 redial settings 117 reports 16 reports, printing all 145 reprinting from memory 136 resolution 119 ring patterns 122 ring type 18 rings-to-answer 121 security, private receive 125 send log 162 sending from a telephone 134 sending from software 132 silence-detect mode 124 stamp-rece
printed pages 219 scans 223 link speed settings 44 loading media document feeder 54 input tray 51 lock product 166 logs, fax error 146 printing all 145 loose toner, troubleshooting 219 M Mac changing paper types and sizes 48 driver settings 31, 32 faxing 36 faxing from 132 problems, troubleshooting 229 removing software 30 resize documents 32 scanning from TWAINcompliant software 99 scanning page-by-page 37, 98 scanning to e-mail 37, 99 scanning to file 37, 98 Mac driver settings custom-size paper 32 Maci
pages per sheet selecting (Windows) 79 pages, skewed 216 paper curled, troubleshooting 220 custom-size, Mac settings 32 document feeder, sizes supported 148 fax autoreduction settings 123 first page 33 loading orientation 55 pages per sheet 33 printing on preprinted letterhead or forms (Windows) 66 supported sizes 49 supported types 50 wrinkled 221 paper handling problem-solving 216 paper input trays feeding problems, solving 216 paper jams.
silence-detect mode 124 stamp-received setting 125 troubleshooting 151 when you hear fax tones 137 recycling HP printing supplies returns and environmental program 249 recycling supplies 169 redial manually 131 redialing automatically, settings 117 redistributing toner 170 reducing documents copying 86 registration, product 163 removing Mac software 30 repacking product 241 repeating defects, troubleshooting 224 repetitive defects, troubleshooting 221 reports configuration page 16, 156 demo page 15, 157 fax
special paper for covers printing (Windows) 69 specifications electrical and acoustic 246 environment 246 physical 246 product features 4 specks, troubleshooting 218 speed fax, troubleshooting 150, 153 print specifications 4 spots, troubleshooting 218 status fax job 14 viewing 160 status-light patterns 200 storing print cartridges 169 product 246 streaks, troubleshooting 219 supplies counterfeit 169 non-HP 169 ordering 163, 233, 234 part numbers 234 recycling 169, 249 status, viewing 160 supplies status pag
Macintosh customer support 240 Material Safety Data Sheet (MSDS) 251 ordering supplies 233 white or faded stripes, troubleshooting 222 WIA-compliant software, scanning from 99 Windows changing paper types and sizes 48 driver settings 25 faxing from 132 problem-solving issues 229 scanning from TWAIN or WIA software 99 software components 23, 27 software for 159 supported operating systems 24 Word, faxing from 133 wrinkles, troubleshooting 221 268 Index ENWW
© 2011 Hewlett-Packard Development Company, L.P. www.hp.
