COLOR LASERJET PRO MFP User Guide OK X M176 M177
HP Color LaserJet Pro MFP M176, M177 User Guide
Copyright and License Trademark Credits © 2013 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Apple and the Apple logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc.
Table of contents 1 Product introduction ..................................................................................................................................... 1 Product comparison .............................................................................................................................................. 2 Product views ........................................................................................................................................................
HP ePrint software ............................................................................................................................ 30 AirPrint ............................................................................................................................................... 31 Set up HP Wireless Direct Printing (touchscreen models only) .......................................................................... 32 4 Copy ...............................................................
Lock the product ............................................................................................................................... 57 Economy settings ................................................................................................................................................ 58 Print with EconoMode ....................................................................................................................... 58 Configure the Sleep/Auto Off After setting ............
Optimize for text or pictures ............................................................................................................. 90 Edge-to-edge copying ...................................................................................................................... 91 Clean the pickup rollers and separation pad in the document feeder ............................................. 91 Improve fax image quality ....................................................................................
Index ...........................................................................................................................................................
viii ENWW
1 Product introduction ● Product comparison ● Product views ● Control panel overview Go to www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's allinclusive help for your product: ● Solve problems. ● Download software updates. ● Join support forums. ● Find warranty and regulatory information. You can also go to www.hp.com/support for Worldwide support and other HP products.
Product comparison Paper handling M176n M177fw CF547A CZ165A Tray 1 (150-sheet capacity) Standard output bin (50-sheet capacity) Manual duplex printing Supported operating systems Windows 8, 32-bit Windows XP, 32-bit Windows Vista, 32-bit and 64-bit Windows 7, 32-bit and 64-bit Windows 2003 Server, 32-bit and 64-bit Windows 2008 Server, 32-bit and 64-bit Mac OS X v10.6.8 and later Linux Supported print drivers The HP PCLmS print driver is included on the in-box CD as the default print driver.
M176n M177fw CF547A CZ165A Document feeder speed is 7.4 ppm Fax V.
Product views Product front view 2 7 1 OK X 3 4 6 4 1 Output bin 2 Scanner 3 Power on/off button 4 Control panel 5 Dust cover 6 Input tray 7 Document feeder Chapter 1 Product introduction 5 ENWW
Product back view 1 5 2 4 3 6 7 ENWW 1 Hi-Speed USB 2.
Control panel overview LCD control-panel layout (M176n model) 1 16 2 15 14 13 3 OK 12 4 X 5 11 10 9 8 7 6 1 Control panel display Provides information about the product; use the menus on the display to establish product settings 2 Power On/Off button Turns the product on or off 3 OK button Acknowledges a setting or confirms an action to proceed 4 Arrow buttons Navigates the menus and adjusts certain settings 5 Cancel 6 Copy Menu 7 Lighter/Darker 8 Number of Copies 9 Back
Touchscreen control-panel layout (M177fw model) 1 2 3 9 8 4 7 6 5 1 Touchscreen display Provides access to the product features and indicates the current status of the product 2 Help button and light Provides access to the control-panel help system 3 Power On/Off button Turns the product on or off 4 Right arrow button and light Moves the cursor to the right or moves the display to the next screen NOTE: 5 Cancel button and light Clears settings, cancels the current job, or exits the curre
Control-panel Home screen The Home screen provides access to the product features, and it indicates the product status. NOTE: Depending on the product configuration, the features on the Home screen can vary. The layout might also be reversed for some languages. 1 2 3 4 5 6 7 10 9 1 Web Services button 8 Provides quick access to HP Web Services features, including HP ePrint HP ePrint is a tool that prints documents by using any email enabled device to send them to the product’s email address.
7 Apps button Provides access to the Apps menu to print directly from Web applications that you have downloaded from the HP Connected Web site at www.hpconnected.
10 Chapter 1 Product introduction ENWW
2 Paper trays ● Supported paper sizes and types ● Load the input tray Go to www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's allinclusive help for your product: ● Solve problems. ● Download software updates. ● Join support forums. ● Find warranty and regulatory information. You can also go to www.hp.com/support for Worldwide support and other HP products.
Supported paper sizes and types ● Supported paper sizes ● Supported paper types Supported paper sizes NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing. Size Dimensions Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) Executive 184 x 267 mm (7.3 x 10.5 in) Oficio 8.5 x 13 216 x 330 mm (8.5 x 13 in) 4x6 102 x 152 mm (4 x 6 in) 5x8 127.0 x 203.2 mm (5.0 x 8.0 in) A4 210 x 297 mm (8.3 x 11.
Supported paper types The product supports the following paper types: NOTE: ENWW To obtain the best results, select the correct paper size and type in the print driver before printing.
14 ● Mid-Weight Glossy 96-110g ● Heavy Glossy 111-130g ● Extra Heavy Glossy 131-175g ● Card Glossy 176-220g ● Color Laser Transparency ● Heavy Envelope ● Heavy Rough ● HP Tough Paper Chapter 2 Paper trays ENWW
Load the input tray NOTE: The input tray has a maximum capacity of 150 sheets. 1. Remove the dust cover from the tray. 2. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum-height indicators. NOTE: For information about the paper orientation for different types of paper, see Table 2-1 Input tray paper orientation on page 16.
3. Adjust the paper guides so that they lightly touch the paper stack but do not bend the paper. 4. Reinstall the dust cover on the tray.
Table 2-1 Input tray paper orientation (continued) Paper type Prepunched Envelopes ENWW Duplex mode Paper size Image orientation How to load paper 2-sided printing Any compatible paper size Portrait Face-down Any compatible paper size Portrait Any compatible envelope size Short edge of the envelope feeding into the product 1- or 2-sided printing 1-sided printing Top edge leading into the product Face-up Holes toward the left of the product Face-up Top edge toward the right of the tray, p
18 Chapter 2 Paper trays ENWW
3 Print ● Print tasks (Windows) ● Print tasks (Mac OS X) ● Web-based printing ● Set up HP Wireless Direct Printing (touchscreen models only) Go to www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's allinclusive help for your product: ● Solve problems. ● Download software updates. ● Join support forums. ● Find warranty and regulatory information. You can also go to www.hp.com/support for Worldwide support and other HP products.
Print tasks (Windows) ● How to print (Windows) ● Manually print on both sides (Windows) ● Print multiple pages per sheet (Windows) ● Select the paper type (Windows) ● Additional printing information How to print (Windows) The following procedure describes the basic printing process for Windows. 1. From the software program, select the Print option. 2. Select the product from the list of printers, and then click or tap the Properties or Preferences button to open the print driver.
3. Click or tap the Layout tab. 4. Select the appropriate duplex option from the Print on Both Sides Manually drop-down list, and then click or tap the OK button. 5. In the Print dialog box, click the OK button to print the job. The product will print the first side of all the pages in the document first.
6. Retrieve the printed stack from the output bin, and place it with the printed-side facing down, top edge first in the input tray. 7. At the computer, click the OK button to print the second side of the job. 8. If prompted, touch or press the appropriate control panel button to continue. Print multiple pages per sheet (Windows) 1. From the software program, select the Print option. 2.
3. Click or tap the Layout tab. 4. Select the correct Orientation option from the drop-down list. 5. Select the correct number of pages per sheet from the Pages per sheet drop-down list, and then click or tap the Advanced button.
24 6. Select the correct Pages per Sheet Layout option from the drop-down list. 7. Select the correct Page Borders option from the drop-down list, click or tap the OK button to close the Advanced Options dialog box, and then click or tap the OK button to close the Properties or Preferences dialog box. 8. In the Print dialog box, click or tap the OK button to print the job.
Select the paper type (Windows) 1. From the software program, select the Print option. 2. Select the product from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. 3. Click or tap the Paper/Quality tab.
4. From the Media: drop-down list, select the correct paper type, and then click or tap the OK button to close the Properties or Preferences dialog box. 5. In the Print dialog box, click the OK button to print the job. Additional printing information Go to www.hp.
Print tasks (Mac OS X) ● How to print (Mac OS X) ● Manually print on both sides (Mac OS X) ● Print multiple pages per sheet (Mac OS X) ● Select the paper type (Mac OS X) ● Additional printing information How to print (Mac OS X) The following procedure describes the basic printing process for Mac OS X. 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the product. 3.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down, top edge first in the input tray. 8. If prompted, touch the appropriate control panel button to continue. Print multiple pages per sheet (Mac OS X) 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the product. 3. Open the menus drop-down list or click Show Details, and then click the Layout menu. 4.
ENWW ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom paper size ● Select the page orientation ● Create a booklet ● Scale a document to fit a specific paper size ● Print the first or last pages of the document on different paper ● Print watermarks on a document Print tasks (Mac OS X) 29
Web-based printing Several options are available for remote printing over the Internet. HP ePrint Use HP ePrint to print documents by sending them as an email attachment to the product's email address from any email enabled device. To use HP ePrint, the product must meet these requirements: ● The product must be connected to a wired or wireless network and have Internet access. ● HP Web Services must be enabled on the product, and the product must be registered with HP Connected. LCD control panel 1.
are registered to your HP Connected account. The target HP product can be at your desk or in a remote location, such as a branch office or across the globe. For Windows, the HP ePrint software also supports traditional direct IP printing to local network printers on the network (LAN or WAN) to supported PostScript® products. Go to www.hp.com/go/eprintsoftware for drivers and information. NOTE: The HP ePrint software is a PDF workflow utility for Mac, and is not technically a print driver.
Set up HP Wireless Direct Printing (touchscreen models only) NOTE: This feature is available with wireless models only and the product might require a firmware update to use this feature. The HP Wireless Direct Printing feature lets you print from your wireless mobile device directly to an HP Wireless Direct-enabled product without requiring connection to an established network or the Internet.
4 Copy ● Make a copy ● Copy on both sides (duplex) ● Optimize copy quality Go to www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's allinclusive help for your product: ● Solve problems. ● Download software updates. ● Join support forums. ● Find warranty and regulatory information. You can also go to www.hp.com/support for Worldwide support and other HP products.
Make a copy LCD control panel 1. Load the document on the scanner glass according to the indicators on the product. 2. Close the scanner. 3. At the product control panel, press the Number of Copies 4. Select the number of copies. 5. Press either the Black Start Copy button. button or the Color Start Copy button to start copying. Touchscreen control panel 34 1. Load the document on the scanner glass according to the indicators on the product. 2. Close the scanner. 3.
Copy on both sides (duplex) 1. Load the document on the scanner glass according to the indicators on the product. 2. Close the scanner. 3. Start the copy job. ● LCD control panel: On the product control panel, press either the Black Start Copy the Color Start Copy ● button. Touchscreen control panel: From the Home screen on the product control panel, touch the Copy button, select the number of copies, and then touch the Black or Color button. 4.
Optimize copy quality The following copy-quality settings are available: ● Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the default setting. ● Mixed: Use this setting for documents that contain a mixture of text and graphics. ● Text: Use this setting for documents that contain mostly text. ● Picture: Use this setting for documents that contain mostly graphics. LCD control panel 1.
5 Scan ● Scan by using the HP Scan software (Windows) ● Scan by using the HP Scan software (Mac OS X) Go to www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's allinclusive help for your product: ● Solve problems. ● Download software updates. ● Join support forums. ● Find warranty and regulatory information. You can also go to www.hp.com/support for Worldwide support and other HP products.
Scan by using the HP Scan software (Windows) Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image as a file or send it to another software application. 1. Load the document on the scanner glass according to the indicators on the product. NOTE: For best results, load small-size paper (Letter, A4, or smaller) with the long edge of the paper along the left side of the scanner glass. 2.
Scan by using the HP Scan software (Mac OS X) Use the HP Scan software to initiate scanning from software on your computer. 1. Load the document on the scanner glass according to the indicators on the product. NOTE: For best results, load small-size paper (letter, A4, or smaller) with the long edge of the paper along the left side of the scanner glass. ENWW 2. Open the HP Scan software, which is located in the Hewlett-Packard folder inside the Applications folder. 3.
40 Chapter 5 Scan ENWW
6 Fax ● Connect and configure the product for fax ● Send a fax ● Create, edit, and delete speed-dial entries Go to www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's allinclusive help for your product: ● Solve problems. ● Download software updates. ● Join support forums. ● Find warranty and regulatory information. You can also go to www.hp.com/support for Worldwide support and other HP products.
Connect and configure the product for fax ● Connect the product ● Configure the product ● Install the HP Fax software (Windows, optional) Connect the product The product is an analog device. HP recommends using the product on a dedicated analog telephone line. NOTE: Some countries/regions might require an adapter for the telephone cable that came with the product. 42 1. Connect the telephone cable to the fax port on the product and to the telephone jack on the wall. 2.
Configure the product How you configure the product varies depending on whether you set it up for standalone fax, with an answering machine, or with an extension phone. NOTE: Configuring the fax time, date, and header settings is required to use the fax feature.
HP Fax Setup Wizard (Windows) 1. Click Start, and then click Programs. 2. Click HP, click the name of the product, and then click Fax Setup Wizard. 3. Follow the on-screen instructions to configure the fax settings. Configure for stand-alone fax You can use the product as a stand-alone fax machine without connecting it to a computer or a network. 1. From the Home screen on the product control panel, select Setup 2. Select Fax Setup, and then select Fax Set-Up Utility. 3.
service from your telephone company that also uses the 1-2-3 sequence. The telephone company service does not work if it conflicts with the product. 5. Select Back 6. Select Basic Setup, and then select Answer Mode. 7. Select Fax/Tel. twice to return to the Fax Setup menu. With this setting, the product automatically picks up all calls and determines if the call is a voice or fax call. If the call is a fax call, the product handles the call as an incoming fax.
Send a fax ● Send a fax by dialing manually from the product control panel ● Send a fax from the HP software (Windows) CAUTION: To prevent damage to the product, do not use an original that contains correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the document feeder. Send a fax by dialing manually from the product control panel 1. Load the document.
Create, edit, and delete speed-dial entries You can store frequently dialed fax numbers (up to 100 entries) as speed-dial entries. ● Create and edit speed-dial entries ● Delete speed-dial entries Create and edit speed-dial entries 1. From the Home screen on the product control panel, touch the Fax button. 2. Touch Fax Menu, and then touch Phone Book Setup. 3. Touch Individual Setup. 4. Select an unassigned number from the list. 5.
48 Chapter 6 Fax ENWW
7 Manage the product ● Change the product connection type (Windows) ● Use HP Web Services applications (touchscreen models only) ● HP Device Toolbox (Windows) ● HP Utility for Mac OS X ● Product security features ● Economy settings ● A cartridge is low or cartridge is very low message displays on the product control panel ● Replace the toner cartridge ● Replace the imaging drum Go to www.hp.com/support/ljMFPM176series or www.hp.
Change the product connection type (Windows) If you are already using the product and you wish to change the way it is connected, use the Reconfigure your HP Device shortcut on your computer desktop to change the connection. For example, you can reconfigure the product to use a different wireless address, to connect to a wired or wireless network, or change from a network connection to a USB connection. You can change the configuration without inserting the product CD.
Use HP Web Services applications (touchscreen models only) Several innovative applications are available for this product that you can download directly from the Internet. For more information and to download these applications go to the HP Connected Web site at www.hpconnected.com. To use this feature, the product must be connected to a computer or network that has an Internet connection. HP Web Services must be enabled on the product. 1.
HP Device Toolbox (Windows) Use the HP Device Toolbox for Windows to check product status or to view or change product settings from your computer. This tool opens the HP Embedded Web Server for the product. NOTE: This tool is available only if you performed a full installation when you installed the product. Depending on how the product is connected, some features might not be available. 1. Click the Start button, and then click the Programs item. 2.
Tab or section Description Fax tab ● Phone Book: Add or delete entries in the fax phone book. ● Junk Fax List: Set fax numbers to block from sending faxes to the product. ● Fax Activity Log: Review recent fax activity for the product. Networking tab Provides the ability to change network settings from your computer. ENWW Network administrators can use this tab to control network-related settings for the product when it is connected to an IP-based network.
HP Utility for Mac OS X Use the HP Utility for Mac OS X to view or change product settings from your computer. You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP/IP-based network. Open the HP Utility From the Finder, click Applications, click Hewlett-Packard, and then click HP Utility. If HP Utility is not included, use the following procedure to open it: 1.
Menu Item Description File Upload Transfer files from the computer to the product. You can upload the following types of files: ● HP LaserJet printer command language (.PRN) ● Portable document format (.PDF) ● Text (.TXT) HP Connected Access the HP Connected Web site. Information Message Center Display error events that have occurred with the product. Printer Settings Auto-off Configure the product to automatically turn off after a period of inactivity.
Product security features The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product. For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/ secureprinting. The site provides links to white papers and FAQ documents about security features.
Lock the product 1. You can attach a security cable to the slot on the back of the product.
Economy settings ● Print with EconoMode ● Configure the Sleep/Auto Off After setting Print with EconoMode This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner. However, using EconoMode can also reduce print quality. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge.
Touchscreen control panel 1. From the Home screen on the product control panel, touch the Setup 2. Open the following menus: 3. ● System Setup ● Energy Settings ● Sleep/Auto Off After button. Select the time for the Sleep/Auto Off delay. NOTE: The default value is 15 Minutes. 4. The product automatically wakes when it receives jobs or when you touch the screen on the product control panel. You can change which events cause the product to wake.
A cartridge is low or cartridge is very low message displays on the product control panel A cartridge is low or cartridge is very low message displays on the product control panel, and the product does not print. NOTE: Toner level warnings and indicators provide estimates for planning purposes only. When an indicator shows low-toner levels, consider having a replacement cartridge available to avoid possible printing delays.
3. ● Black Cartridge or Color Cartridge ● Very Low Setting Select one of the following options: ● Select the Stop option to set the product to stop printing until you replace the toner cartridge. ● Select the Prompt option to set the product to stop printing and prompt you to replace the toner cartridge. You can acknowledge the prompt and continue printing. ● Select the Continue option to set the product to alert you that the toner cartridge is very low, but to continue printing.
Replace the toner cartridge When a toner cartridge approaches the end of useful life, you are prompted to order a replacement. You can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. 1. Rotate the cartridges to access the cartridge that needs replacement. ● ● 62 LCD Control panel: Press the Rotate Cartridges button to access the cartridge that needs replacement.
4. Remove the toner cartridge. 5. Remove the new toner cartridge from the bag. Place the used toner cartridge in the bag for recycling. 6. Grasp both sides of the toner cartridge and distribute the toner by gently rocking the cartridge. 7. Grasp the toner cartridge by the center handle, and then pull the protective plastic shield straight off the cartridge. CAUTION: Do not touch the shutter or the surface of the roller. 8. Bend the tab on the left side of the cartridge until the tab breaks loose.
9. Align the toner cartridge with the tracks inside the product, and then insert the toner cartridge until it is firmly seated. NOTE: Compare the color label on the toner cartridge to the color label in the carousel slot to make sure the toner cartridge color matches the carousel position. 10. Close the top cover. 11. Rotate to the next cartridge that needs replacement.
cartridge. Repeat this process until you have finished replacing toner cartridges. ● Touchscreen control panel: Touch the Supply icon for the cartridge that needs replacement. The cartridges rotate to the cartridge you select. Repeat this process until you have finished replacing toner cartridges. NOTE: The top cover must be closed to rotate the cartridges. 12. When the cartridges have been replaced, close the scanner assembly.
Replace the imaging drum 66 1. Lift the scanner assembly. 2. Open the top cover. 3. Remove the dust cover from the tray.
4. Open the front cover. 5. Lift the two levers that hold the imaging drum. 6. Remove the old imaging drum.
7. Remove the new imaging drum from the bag. Place the used imaging drum in the bag for recycling. 8. Remove the protective shielding from the new imaging drum. CAUTION: To prevent damage, do not expose the imaging drum to light. Cover it with a piece of paper. Do not touch the green roller. Fingerprints on the imaging drum can cause print-quality problems. 9. Insert the new imaging drum in the product. 10. Lower the two levers that hold the imaging drum.
11. Close the front cover. 12. Reinstall the dust cover on the tray.
13. Close the top cover. 14. Close the scanner assembly.
8 Solve problems ● Control panel help system (touchscreen models only) ● Restore the factory-set defaults ● Solve paper feed or jam problems ● Clear jams from the input tray ● Clear jams in the output bin ● Clear jams in the document feeder ● Improve print quality ● Improve copy and scan quality ● Improve fax image quality ● Solve wired network problems ● Solve wireless network problems ● Solve fax problems Go to www.hp.com/support/ljMFPM176series or www.hp.
Control panel help system (touchscreen models only) The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the upper-right corner of the screen. For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu. Some Help screens include animations that guide you through procedures, such as clearing jams.
Restore the factory-set defaults Restoring the factory-set defaults returns all of the product and network settings to the factory defaults. It will not reset the page count, tray size, or language. To restore the product to the factory-default settings, follow these steps. CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also deletes any pages that are stored in the memory. 1. On the product control panel, press or touch the Setup 2.
Solve paper feed or jam problems If the product has recurring problems with paper feeding or with jams, use the following information to reduce the number of occurrences. The product does not pick up paper If the product does not pick up paper from the tray, try these solutions. 1. Open the product and remove any jammed sheets of paper. 2. Load the tray with the correct size of paper for your job. 3. Make sure the paper size and type are set correctly on the product control panel. 4.
a. From the Home screen on the product control panel, touch the Setup b. Touch the Service menu. c. Touch the Cleaning Page button. d. Load plain letter or A4 paper when you are prompted. e. Touch the OK button to begin the cleaning process. button. The product prints the first side and then prompts you to remove the page from the output bin and reload it in Tray 1, keeping the same orientation. Wait until the process is complete. Discard the page that prints. 5.
Clear jams from the input tray A Jam in tray 1. Clear Jam and press [OK] message displays on the product control panel. 76 1. Remove the dust cover from the tray. 2. Remove the stack of paper from the input tray. 3. Remove any jammed paper visible in the input tray area. Use both hands to remove jammed paper to avoid tearing the paper.
4. Reload paper in the input tray. Make sure that the paper fits under the tabs and below the maximum-height indicators. 5. Reinstall the dust cover on the tray.
Clear jams in the output bin A Jam in output bin message displays on the product control panel. 78 1. If paper is visible in the output bin, grasp the leading edge with both hands and slowly remove it. 2. Open the rear door to check for jammed paper.
3. Remove any jammed paper. Use both hands to pull out the paper to avoid tearing. 4. Close the rear door.
Clear jams in the document feeder A Jam in the document feeder message displays on the product control panel. 80 1. If paper is visible in the document feeder, grasp the leading edge with both hands and slowly remove it. 2. Lift the document feeder input tray. 3. Lift the jam-access cover.
4. Remove any jammed paper. Use both hands to pull out the paper to avoid tearing. 5. Close the jam-access cover. 6. Close the document-feeder input tray.
Improve print quality ● Print from a different software program ● Set the paper-type setting for the print job ● Check the toner-cartridge status ● Calibrate the product to align the colors ● Print a cleaning page ● Perform additional print quality troubleshooting ● Inspect the toner cartridge for damage ● Check the paper and printing environment ● Check the EconoMode settings ● Adjust color settings (Windows) Print from a different software program Try printing from a different software
Check the paper-type setting (Mac OS X) 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Finishing menu. 4. Select a type from the Media-type drop-down list. 5. Click the Print button.
Calibrate the product to align the colors If the printed output has colored shadows, blurry graphics, or areas that have poor color, you might need to calibrate the product to align the colors. Print the diagnostics page from the Reports menu on the control panel to check the color alignment. If the blocks of color on that page are not aligned with each other, you need to calibrate the product. LCD control panel 1. On the product control panel, press the Setup 2. Open the following menus: 3.
4. Load plain letter or A4 paper when you are prompted. 5. Touch the OK button to begin the cleaning process. The product prints the first side and then prompts you to remove the page from the output bin and reload it in Tray 1, keeping the same orientation. Wait until the process is complete. Discard the page that prints. Perform additional print quality troubleshooting Print the print quality page LCD control panel 1. From the product control panel, press the Setup 2. Open the following menus: 3.
● If dots or streaks appear in only one of the groups, replace the toner cartridge that correlates with that group. ● If dots appear in more than one group, print a cleaning page. If this does not solve the problem, determine if the dots are always the same color; for example, if magenta dots appear in all five color bands. If the dots are all the same color, replace that toner cartridge. ● If streaks appear in multiple color bands, contact HP.
Check the product environment Verify that the product is operating within the environmental specifications listed in the product Warranty and Legal Guide. Check the EconoMode settings HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge.
5. ● Photo (sRGB): The product interprets RGB color as if it were printed as a photograph using a digital mini lab. The product renders deeper, more saturated colors differently than with the Default (sRBG) theme. Use this theme when printing photos. ● Photo (Adobe RGB 1998): Use this theme with printing digital photos that use the AdobeRGB color space rather than sRGB. Turn off color management in the software program when using this theme.
Improve copy and scan quality Check the scanner glass for dirt and smudges Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner. 1. Press the power button to turn the product off, and then disconnect the power cable from the electrical outlet. 2. Open the scanner lid. 3.
Check the image adjustment settings The following image adjustment settings are available: ● Lightness: Adjusts the lightness/darkness setting. ● Contrast: Adjusts the contrast between the lightest and darkest areas of the image. ● Sharpen: Adjusts clarity of text characters. ● Background Removal: Adjusts the darkness of the background of the image. This is especially useful for original documents that are printed on colored paper. ● Color Balance: Adjusts the red, green, and blue color hues.
4. Use the arrow buttons to scroll through the options, and then press the OK button to select an option. 5. Press either the Black Start Copy button or the Color Start Copy button to start copying. Touchscreen control panel 1. Load the document onto the scanner glass. 2. From the Home screen on the product control panel, touch the Copy button. 3. Touch the Settings button, and then scroll to and touch the Optimize button.
2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product. 3. 92 Close the document-feeder input tray.
Improve fax image quality ● Check the scanner glass for dirt or smudges ● Check the send-fax resolution setting ● Check the lightness/darkness setting ● Check the Error Correction setting ● Check the Fit-to-Page setting ● Clean the pickup rollers and separation pad in the document feeder ● Send to a different fax machine ● Check the sender's fax machine Check the scanner glass for dirt or smudges Over time, specks of debris might collect on the scanner glass and white plastic backing, which
1. From the Home screen on the product control panel, touch the Setup 2. Select Fax Setup, and then select Advanced Setup. 3. Select Lighter/Darker, and then adjust the setting for your fax job. button. Check the Error Correction setting Usually, the product monitors the signals on the telephone line while it is sending or receiving a fax. If the product detects an error during the transmission and the error-correction setting is On, the product can request that the portion of the fax be resent.
2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product. 3. Close the document-feeder input tray.
Solve wired network problems Check the following items to verify that the product is communicating with the network. Before beginning, print a configuration page from the product control panel and locate the product IP address that is listed on this page.
a. Open a command-line prompt on your computer. For Windows, click Start, click Run, type cmd, and then press Enter. b. Type ping followed by the IP address for your product. For Mac OS X, open the Network Utility, and then supply the IP address in the correct field in the Ping pane. c. 2. If the window displays round-trip times, the network is working.
Solve wireless network problems ● Wireless connectivity checklist ● The product does not print after the wireless configuration completes ● The product does not print, and the computer has a third-party firewall installed ● The wireless connection does not work after moving the wireless router or product ● Cannot connect more computers to the wireless product ● The wireless product loses communication when connected to a VPN ● The network does not appear in the wireless networks list ● The wi
The product does not print after the wireless configuration completes 1. Make sure that the product is turned on and in the ready state. 2. Turn off any third-party firewalls on your computer. 3. Make sure that the wireless network is working correctly. 4. Make sure that your computer is working correctly. If necessary, restart the computer. 5. Verify that you can open the product HP Embedded Web Server from a computer on the network.
The wireless network is not functioning 1. Make sure that the network cable is not connected. 2. To verify if the network has lost communication, try connecting other devices to the network. 3. Test network communication by pinging the network. a. Open a command-line prompt on your computer. For Windows, click Start, click Run, type cmd, and then press Enter. b. Type ping followed by the router IP address.
ENWW ● Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones. These objects can disrupt radio signals. ● Keep the wireless devices away from large masonry structures and other building structures. These objects can absorb radio waves and lower signal strength. ● Position the wireless router in a central location in line of sight with the wireless products on the network.
Solve fax problems ● Check the hardware setup ● Faxes are sending slowly ● Fax quality is poor ● Fax cuts off or prints on two pages Check the hardware setup ● Several possible fixes are available. After each recommended action, retry faxing to see if the problem is resolved. ● For best results during fax problem solving, make sure the line from the product is connected directly to the wall phone port. Disconnect all other devices that are connected to the product. 1.
5. Verify that the telephone service supports analog fax. NOTE: HP products are designed specifically for use with analog phone services. 6. ● If using ISDN or digital PBX, contact your service provider for information about configuring to an analog fax line. ● If using a VoIP service, change the Fax Speed to Slow(V.29) from the control panel. Ask if your service provider supports fax and for the recommended fax modem speed. Some companies might require an adapter.
Fax quality is poor Fax is blurry or light. ● Increase fax resolution when sending faxes. Resolution does not affect received faxes. 1. From the Home screen on the product control panel, touch the Setup 2. Select Fax Setup, and then select Advanced Setup. 3. Select Fax Resolution, and then select the correct setting. button. NOTE: Increasing resolution slows transmission speed. ● Turn on the Error Correction setting from the control panel. 1.
9 Parts, supplies, and accessories ● Order parts, accessories, and supplies ● Customer self-repair parts ● Accessories Go to www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's allinclusive help for your product: ● Solve problems. ● Download software updates. ● Join support forums. ● Find warranty and regulatory information. You can also go to www.hp.com/support for Worldwide support and other HP products.
Order parts, accessories, and supplies HP original toner cartridges and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Customer self-repair parts The following customer self-repair parts are available for the product.
Index A accessories ordering 106 part numbers 106 AirPrint 31 applications downloading 51 Apps menu 51 B bins, output locating 4 C cartridge replacing 62 checklist wireless connectivity 98 cleaning glass 89 paper path 84 color alignment, calibrating 84 color options changing, Windows 87 color theme changing, Windows 87 control panel help 72 Home screen 8 LCD buttons and lights 6 locating 4 touchscreen buttons and lights 7 copy quality improving 89 copying edges of documents 91 multiple copies 34 optimizin
manual duplex Mac 27 Windows 20 memory included 2 multiple pages per sheet printing (Mac) 28 printing (Windows) 22 N network password, changing 56 password, setting 56 network installation 50 networks installing the product 50 models supporting 2 number of copies, changing 34 O on/off button, locating 4 online help, control panel 72 ordering supplies and accessories 106 output bin locating 4 P pages per minute 2 pages per sheet selecting (Mac) 28 selecting (Windows) 22 paper jams 75 ordering 106 selecting 8
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