user manual
Troubleshooting
Problem
 Possible Cause  Solution
“No Signal” is 
displayed on screen. 
Monitor video cable is 
disconnected. 
Connect the 15-pin 
monitor video cable to 
the computer. Be sure 
that the computer power
is on. 
“Out of Frequency” is 
displayed on screen. 
Video resolution and/or refresh 
rate are set higher than what 
your monitor supports. 
Restart your computer 
and enter Safe Mode. 
Change your settings to 
a supported setting (see 
“Technical 
Specifications”). Restart 
your computer so that 
the new settings take 
effect. 
Monitor is overheating. 
There is not enough air space to 
allow proper ventilation. 
Leave at least 3 inches 
(76 mm) of ventilation 
space around the 
monitor, and do not 
place objects on top of 
the monitor. 
Reference Guide  A-3










