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WSGtpage.fm Page 2 Wednesday, December 23, 1998 9:40 AM ©Copyright Hewlett-Packard Company 1999 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Publication number: C6690-90101 First edition: January 1999 Printed in U.S.A., Germany, or Singapore Notice Note: Regulatory information can be found in Chapter 8. It is not lawful in many places to make copies of the following items.
contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Conventions Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Chapter 1 — Welcome! Chapter 2 — Setting Up Your New HP Color Copier Step 1 — Unpack Your HP Color Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Step 2 — Attach the Front-Panel Overlay . . .
Changing Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Creating Your Own Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Restoring the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Chapter 5 — Troubleshooting and Maintaining Your HP Color Copier Cleaning the Exterior Case . . . . . . . . . . . . . . . . . . . . . . . . . . .
WKUCh1about.fm Page v Wednesday, December 23, 1998 11:24 AM About This Guide This guide will help you get started and show you how to perform the most common tasks with your HP Color Copier. Conventions Used Throughout this guide, we use specific conventions to help you quickly identify information: boldface Bold typeface identifies a specific button name or command you need to enter.
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WBOCh1.fm Page 1 Wednesday, December 23, 1998 12:28 PM Welcome! 1 Welcome to your new HP Color Copier! This guide will help you set up and use your new HP Color Copier. If you have the HP Color Copier without the automatic document feeder (ADF), the lid functions as a paper holder. You can produce high-quality color and black-and-white copies using a variety of paper types and sizes, including iron-on transfers.
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WSGCh1.fm Page 1 Wednesday, December 23, 1998 12:25 PM 2 Setting Up Your New HP Color Copier Follow the steps in the order shown. IMPORTANT Do not turn on your HP Color Copier until you are instructed to do so. Step 1 — Unpack Your HP Color Copier 1 2 Remove the cardboard tray containing the accessory items. Rest the box on its side, and pull out your HP Color Copier.
WSGCh1.fm Page 2 Wednesday, December 23, 1998 12:25 PM 3 Verify that the following items are included with your HP Color Copier: a Power supply (AC/DC adapter) with attached cord (HP part number 0950-2880) b c d Power cord Front-panel overlay with text on it One black and one color print cartridge If any of the items are missing or damaged, contact the dealer from whom you purchased your HP Color Copier. a b d c 4 2-2 Choose a location and environment for your HP Color Copier.
WSGCh1.fm Page 3 Wednesday, December 23, 1998 12:25 PM 5 Remove the packaging materials (plastic wrap, cardboard insert, and packing tape) from the outside of the unit. 6 If your HP Color Copier has an automatic document feeder (ADF), remove the packaging materials from the ADF lid.
WSGCh1.fm Page 4 Wednesday, December 23, 1998 12:25 PM Step 2 — Attach the Front-Panel Overlay 1 2 2-4 Align the front-panel overlay with the front panel buttons. Push straight down firmly on both ends and the middle to snap the overlay into place.
WSGCh1.fm Page 5 Wednesday, December 23, 1998 12:25 PM Step 3 — Load Paper in Your HP Color Copier 1 Remove the packaging materials from the HP Color Copier, if you have not already done so. 2 Slide the paper width and length adjusters to their outermost positions. As you pull the paper length adjuster out, the bottom (IN) tray also slides out. 3 Insert paper into the IN tray, print side down, until it stops. 4 Slide the paper width and length adjusters in until they stop at the edges of the paper.
WSGCh1.fm Page 6 Wednesday, December 23, 1998 12:25 PM 5 Push the IN tray back toward the unit until it stops, and lower the top (OUT) tray if you raised it before inserting paper. For information about loading specific paper types, see Chapter 3, “All About Paper.” For information about paper tray capacities, see Chapter 8, “Technical Information.
WSGCh1.fm Page 7 Wednesday, December 23, 1998 12:25 PM Step 4 — Install Print Cartridges 1 Locate the print-cartridge access door on the front of the HP Color Copier, just above the OUT tray. 2 Pull the latch on the print-cartridge access door toward you and raise it up until it is fully extended. 3 Remove the cardboard insert from the inside of the unit. TIP Save the packaging materials in case you ever need to move or ship your HP Color Copier.
WSGCh1.fm Page 8 Wednesday, December 23, 1998 12:25 PM 6 NOTE 2-8 Push the color print cartridge firmly down into the slot on the left. The print-cartridge label should be facing you after the cartridge is inserted. 7 Remove the black print cartridge (the thinner one) from its packaging and, being careful to touch only the black plastic, gently remove both the green pull tab and blue tape covering the nozzles. 8 Push the black print cartridge firmly down into the slot on the right.
WSGCh1.fm Page 9 Wednesday, December 23, 1998 12:25 PM 9 Lower each print-cartridge latch down onto the top of the cartridge, and push down until the latch locks firmly into place. 10 Close the print-cartridge access door. NOTE Both print cartridges must be correctly installed (with the green tab and blue tape removed) for your HP Color Copier to work. Make sure that the following things are done before continuing: • Cartridges are pushed firmly into their slots.
WSGCh1.fm Page 10 Wednesday, December 23, 1998 12:25 PM Step 5 — Connect the Power Cord WARNING Choose a power outlet that is easy to access. This allows you to shut off power quickly. Power is present in the product even if the white power button on the left side of the unit’s front panel was used to turn the unit off. To shut off power completely, disconnect the power cord. For safe operation, use the power cord with a properly grounded outlet.
WSGCh1.fm Page 11 Wednesday, December 23, 1998 12:25 PM 3 Plug the adapter end of the main power cord into the power supply adapter. 4 Plug the power outlet end of the separate power cord into the power outlet. 5 To turn the unit on, press the white power button on the left side of the front panel. When your HP Color Copier is on, a light appears on the front panel, and text appears in the front-panel display.
WSGCh1.fm Page 12 Wednesday, December 23, 1998 12:25 PM Step 6 — Align Your Print Cartridges Before you start using your HP Color Copier, you need to align the print cartridges to ensure the best copy quality. When you turn on your HP Color Copier for the first time, you will see the message “Initializing,” followed by the message “Press Resume to Align Cartridges” on the front-panel display. NOTE If the messages are not in your language, you can change the language before aligning your cartridges.
3 All About Paper This chapter explains the paper types you can use when copying. It also presents some tips on loading paper and transparency film and specifies paper requirements for originals used in the automatic document feeder (ADF). For a current list of HP papers, visit our Web site: http://www.hp.com/go/copiers HP Papers The HP Color Copier is designed to copy onto a variety of paper types and weights, including plain paper.
HP Premium Inkjet Transparency Film is specifically designed for use with your HP Color Copier to give you the best results with your overhead transparency presentations. HP Greeting Card Paper and HP Glossy Greeting Card Paper allow you to make your own greeting cards and invitations. ◆ ◆ Paper Choices When Copying You should copy only onto letter (A)- and A4-sized papers.
Tips on Loading Paper in the IN Tray All Papers ◆ ◆ ◆ ◆ ◆ ◆ Be sure that paper is free of rips, dust, wrinkles, and curled or bent edges. Make sure all the paper in the stack is the same size and type. Tap the stack on a flat surface to even the edges of the paper. Put the paper into the IN tray with the print side down and with the letterhead (top of the page) forward. Push the paper forward into the IN tray until it stops.
Other Paper Tray Considerations To avoid paper jams, remove papers from the OUT tray frequently. OUT tray capacity is affected by the type of paper and the amount of ink you are using. For more information, see Chapter 8, “Technical Information.” Automatic Document Feeder (ADF) Requirements ◆ ◆ ◆ ◆ ◆ NOTE Load a maximum of 30 originals at a time when using letter (A)- or A4-sized papers. Load only plain paper (white and color), letterhead, and HP Premium Inkjet Paper in the 16–24 lb (60–90 gsm) range.
WBOCh5.fm Page 1 Wednesday, December 23, 1998 2:46 PM 4 Copying This chapter explains how to make copies and how to use the special copying features of the HP Color Copier. . How to Make Copies 1 2 3 Turn on the HP Color Copier by pressing the white power button located on the left side of the unit’s front panel. Load the paper.
WBOCh5.fm Page 2 Wednesday, December 23, 1998 2:46 PM As you load the originals, the message “Document loaded” appears briefly on the front-panel display. NOTE For more information about the types of paper you can use in the ADF, see Chapter 3, “All About Paper.” 4 To specify the number of copies, press Number of Copies until the desired number appears on the display.
WBOCh5.fm Page 3 Wednesday, December 23, 1998 2:46 PM Controlling How Copies Look The copy settings control how your copies look.This section explains how to change settings using the front-panel buttons and menu commands. The copy settings are reset to their default settings two minutes after each copy job is complete. If you consistently modify settings to change the way your copies look, make those your new default settings.
WBOCh5.fm Page 4 Wednesday, December 23, 1998 2:46 PM Reduce/Enlarge The Reduce/Enlarge button lets you quickly reduce or enlarge originals to the size you want. NOTE Some Reduce/Enlarge features let you specify the exact percent reduction or enlargement you want and they are shown in the display with the minus/plus (–+) signs. Press the minus (–) or plus (+) button once to change the percentage by one. Hold down the minus (–) or plus (+) button to change the percentage by increments of five.
WBOCh5.fm Page 5 Wednesday, December 23, 1998 2:46 PM The following Special Features are available: Normal ● indicates that no special feature has been selected. ◆ ◆ Poster 400% (– +) determines how to divide up the original image and enlarge each part to end up with an image that is up to 400% larger than your original. Poster centers the image on the sheets. A poster may be created using up to 25 sheets of paper (5 sheets wide and 5 sheets long).
WBOCh5.fm Page 6 Wednesday, December 23, 1998 2:46 PM Lighter/Darker Use Lighter/Darker to adjust the lightness and darkness of the copies you make. To do so: 1 Press Lighter/Darker. The range of values appears as a circle on a scale on the display. 2 Press the minus (–) or plus (+) button to make the copy lighter or darker. The circle moves to the left or right, depending on the button you press. 3 Press Select/Resume to confirm your selection.
WBOCh5.fm Page 7 Wednesday, December 23, 1998 2:46 PM Changing Copy Settings Using the Menu Commands Photo Mode Photo Mode temporarily turns the Text Enhancement (TE) setting off and the Enhance Light Colors (ELC) setting on for optimal copying of a photograph. For more information about using the TE and ELC settings, see “TE (Text Enhancement)” and “ELC (Enhance Light Colors)” later in this chapter. To use the Photo Mode, do the following: 1 2 3 Press Menu until Photo Mode (–+) ❍ appears.
WBOCh5.fm Page 8 Wednesday, December 23, 1998 2:46 PM ELC (Enhance Light Colors) ELC enhances light-colored backgrounds in documents and improves the appearance of very pale colors. It is turned off by default and should usually be left off. (ELC is automatically turned on when you select Photo Mode.) However, turn ELC on if pale colors are copying as white. To turn ELC on or off, do the following: 1 2 3 Press Menu until ELC appears.
WCCCh5.fm Page 1 Wednesday, December 23, 1998 12:52 PM 5 Troubleshooting and Maintaining Your HP Color Copier This chapter provides instructions for keeping your HP Color Copier in top working condition. Perform the maintenance procedures as necessary. This chapter also presents procedures for resolving paper jams in the paper tray and automatic document feeder (ADF). It also lists some of the messages that may appear on the HP Color Copier front-panel display.
WCCCh5.fm Page 2 Wednesday, December 23, 1998 12:52 PM How to Clear a Paper Jam in the ADF If “Automatic Document Feeder Jam. Clear jam then press Resume.” appears on the front-panel display, do the following: 1 2 3 4 Remove your originals from the ADF. Lift the lid, and clear the paper path. Lower the lid, and replace your originals in the ADF. Press Select/Resume on the front panel to continue.
WCCCh5.fm Page 3 Wednesday, December 23, 1998 12:52 PM How to Use the Self-Test Page The self-test page lets you know whether the HP Color Copier is operating properly. It lists current, default front-panel settings, and tells whether the ADF is attached properly. To print a self-test page: 1 2 Press Menu until “Self-Test Page” appears on the display. Press Select/Resume. The test page has a set of lines that should appear unbroken, and colored bars that should appear solid.
WCCCh5.fm Page 4 Wednesday, December 23, 1998 12:52 PM Front-Panel Messages Message What You Should Do Additional cleaning will be ineffective. Replace the print cartridge. Automatic Document Feeder Jam. Clear jam then press Resume. See “How to Clear a Paper Jam in the ADF” earlier in this chapter. Black ink low Replace the black ink cartridge at your earliest convenience. Black ink out soon. Replace the black ink cartridge immediately. Cartridge carriage blocked.
WCCCh5.fm Page 5 Wednesday, December 23, 1998 12:52 PM Front-Panel Messages (Continued) Message Scanner system failure. What You Should Do The scanner bulb is becoming too dim to work properly, or the unit needs servicing. Turn the power off and then on again. If the message continues and the light does not come on, your HP Color Copier needs to be serviced. See “HP Customer Support” in Chapter 7 for more information.
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WCCCh7.fm Page 2 Wednesday, December 23, 1998 12:56 PM 6-2 3 HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. 4 HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.
WCCCh7.fm Page 3 Wednesday, December 23, 1998 12:56 PM Warranty Service Express Service To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer, the customer-replaceable components may be serviced through expedited part shipment.
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WCCCh4.fm Page 1 Wednesday, December 23, 1998 12:57 PM 7 Support Services This chapter explains how to get support for your HP Color Copier. Get Help from HP If you are unable to find the answer you need in this guide, you can contact one of the HP support services listed in the following pages. Support services are available in the U.S. and Canada Online Services Internet If you have Internet access, you can get help from the HP Web site at: http://www.hp.
WCCCh4.fm Page 2 Wednesday, December 23, 1998 12:57 PM 3 Try resetting the unit by powering it off and then on again, using the white button located on the left side of the unit’s front panel. 4 Call the HP FIRST toll-free number or check the HP Web site at http://www.hp.com/go/copiers for more information that might help. 5 If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following: ◆ ◆ ◆ 6 Have your serial number ready. Make a color copy.
WCCCh4.fm Page 3 Wednesday, December 23, 1998 12:57 PM 7 If available, pack the HP Color Copier for shipment using the original packing materials. If you do not have the original packaging materials, you can request a replacement package set from HP Customer Support. NOTE Shipping damage caused by improper packaging is not covered under the warranty. 8 Include the following items in the box: ◆ ◆ ◆ A brief description of symptoms for service personnel (samples of print quality problems are helpful).
WCCCh4.fm Page 4 Wednesday, December 23, 1998 12:57 PM Calling in the U.S. Post-Warranty If your product is not under warranty, you can call (800) 999-1148. A percall, out-of-warranty support fee will be charged to your credit card. You can also call (900) 555-1500 ($2.50 per minute) from 6:00 A.M. to 10:00 P.M. MST and Saturdays from 9:00 A.M. to 4:00 P.M. MST. Charges begin only when you are connected with a support technician. (Prices and hours are subject to change without notice.
WCCCh8.fm Page 1 Wednesday, December 23, 1998 10:13 AM 8 Technical Information Copy Specifications Copy speed may vary according to the complexity of the document. ◆ ◆ ◆ ◆ Digital image processing Up to 99 copies from original Digital zoom from 25 - 400% Poster, Max, Mirror, 2 on 1, Clone Copy Speed and Resolution Speed Fast Normal Best Maximum Resolution Text Color Text Color 10 cpm 6 cpm 1200 x 300 dpi 1200 x 300 dpi 9 cpm 2 cpm 1200 x 300 dpi 1200 x 300 dpi 1.5 cpm 0.
WCCCh8.fm Page 2 Wednesday, December 23, 1998 10:13 AM Copy Margins Top Bottom Left Right U.S. Letter Copy at 100% and Clone .04 in. (1.0 mm) .46 in. (11.7 mm) .25 in. (6.4 mm) .25 in. (6.4 mm) Reductions/Enlargements .46 in. (11.7 mm) .46 in. (11.7 mm) .38 in. (9.65 mm) .38 in. (9.65 mm) and Special Modes 2 on 1 .38 in. (9.65 mm) .38 in. (9.65 mm) 1.05 in. (26.67 mm)1.05 in. (26.67 mm) U.S. Legal Copy at 100% and Clone .04 in. (1.0 mm) .46 in. (11.7 mm) .25 in. (6.4 mm) .25 in. (6.
WCCCh8.fm Page 3 Wednesday, December 23, 1998 10:13 AM Automatic Document Feeder U.S. Letter* A4 Weight Quantity 16 - 24 lbs. 30 16 - 24 lbs. 30 * Supports plain paper and most HP special papers. Does not support photo papers, transparencies, envelopes or labels.
WCCCh8.fm Page 4 Wednesday, December 23, 1998 10:13 AM Regulatory Notices FCC Statement (U.S.A.) The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. Declaration of Conformity: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
WCCCh8.fm Page 5 Wednesday, December 23, 1998 10:13 AM Declaration of Conformity according to ISO/IEC Guide 22 and EN45014 Manufacturer’s Name and Address: Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, California 92127-1899, USA.
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WSGInsFr.fm Page 1 Wednesday, December 23, 1998 9:34 AM Owner’s Information Please complete the following for future reference. HP Color Copier: Serial Number: Date of Purchase: Place of Purchase: Address: Phone Number: Service Contract Number: Date of Contract Expiration: Safety Symbols ! If present, this symbol is placed on the HP Color Copier where it is necessary for you to refer to the manual to understand a hazard.
index Numerics 2 on 1 4-5 A AC/DC adapter 2-10 accessories, ordering 8-3 aligning print cartridges 2-12 Auto Fit 4-4 automatic document feeder (ADF) clearing a jam 5-2 loading originals 3-5 paper specifications 3-5 requirements 8-3 B Best copy quality 4-3 black-and-white copies, making 4-2 C cartridges, print aligning 2-12 cleaning 5-4 installing 2-7 ordering 8-3 cleaning exterior case 5-1 glass 5-1 print cartridges 5-4 Clear/Stop button 4-3 clearing paper jam 5-2 Clone 100% 4-5 color copies, making 4-2
I maintenance cleaning cartridges 5-4 cleaning exterior case 5-1 cleaning glass 5-1 margins, copy 8-2 Max 400% 4-4 Menu button 4-6 messages changing the language used 2-12 front panel 2-12, 5-5 Min 25% 4-4 minus button 4-4 Mirror 100% 4-5 size 2-12 sizes 8-2 specifications 8-2 tips on loading 3-3 transparency film 3-1, 3-2 Paper Type button 4-5 paper-tray capacity 8-2 paper-type settings 4-5 phone numbers 7-3, 7-4 photo paper about 3-1 tips on loading 3-4 photographs, copying 4-7 physical specifications 8
S Select/Resume button 4-3 self-test page 5-3 service before you call 6-3, 7-1 express warranty 6-3 HP Customer Support 7-1 returning HP Color Copier 6-3, 7-1 support 7-1 telephone numbers 7-3, 7-4 settings copy quality 4-3 factory default 4-8 paper-type 4-5 shipping HP Color Copier 7-2 specifications, technical 8-1 supplies, ordering 8-3 support customer 7-1 HP FIRST 7-1 Internet 7-1 online services 7-1 services 7-1 telephone numbers 7-3, 7-4 T technical specifications 8-1 telephone numbers 7-3, 7-4 test,
I-4 Index