hp digital copier printer 410 reference guide
© Copyright Hewlett-Packard Company 2003 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Portions Copyright © 1989-2002 Palomar Software Inc.
contents 1 get started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 front-panel features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 hp digital printer copier menu functions . . . . . . . . . . . . . . . . . . . . . . . 2 2 3 get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 load originals and load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 load originals . . . . . .
contents 8 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 copy specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . environmental specifications . . . . . . . . . . . . . . . . . . . . . . additional specifications . . . . . . . . . . . . . . . . . . . . . . . . .
1 get started The front-panel of your new HP Digital Copier Printer has several buttons and indicators that allow you to change settings and perform a wide range of copy functions. front-panel features The following illustration shows a close-up of the front-panel and identifies the location of the buttons. 1 11 feature 2 3 12 13 14 4 5 6 7 15 16 17 8 9 10 18 purpose 1 Keypad: use to enter numbers such as the quantity of copies or percentages when reducing or enlarging.
chapter 1 feature purpose 10 On: use to turn the HP Digital Copier Printer on and off. 11 + / – Keypad Buttons: use + to scroll forward and – to scroll backward through numeric values and menu options. 12 Lighter/Darker: use to adjust the lightness and darkness of your copies. 13 Needs Attention: the amber LED in the shape of an exclamation point indicates that the device needs attention. 14 Cancel: use to stop a job, exit a menu, or exit button settings.
2 get help help description Setup Poster The Setup Poster provides instructions for setting up and configuring your HP Digital Copier Printer. Reference Guide The Reference Guide contains information on using your HP Digital Copier Printer and provides additional troubleshooting assistance for the installation process. The Reference Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information.
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load originals and load paper 3 You can copy originals loaded on the glass or in the automatic document feeder. You can also copy onto a variety of paper types, weights, sizes, and transparency films. It is important, however, that you choose the right paper and make sure that it is loaded correctly and not damaged.
chapter 3 load originals in the automatic document feeder Your HP Digital Copier Printer has an automatic document feeder (ADF), which you can use to load up to 35 originals of the following paper types: • Plain Paper • 16 lb (60 gsm) to 24 lb (90 gsm) long-grain paper only Specialty Paper – – HP Premium Inkjet Paper HP Bright White Inkjet Paper copy from the ADF: 1 Place all originals in the ADF print side up. 2 Adjust the paper-width guide to fit the size of your original.
load originals and load paper reference guide 2 Tap the stack on a flat surface to align the edges of the paper, and then check the paper for the following: – Make sure it is free of rips, dust, wrinkles, and curled or bent edges. – Make sure all the paper in the stack is the same size and type. 3 Insert paper into the input tray print side down until it stops. If you are using letterhead, insert the top of the page first, face-down.
chapter 3 recommended papers If you want the best print quality, we recommend HP Premium Inkjet papers. Using paper that is too thin, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not be filled in completely. For more information about HP Premium Inkjet papers, check our website at: http://www.hp.
load originals and load paper papers to avoid when copying We do not recommend the following papers for copying: • Any size paper other than letter, A4, or legal • Paper heavier than 36 lb. (135 gsm) or lighter than 16 lb.
chapter 3 The default paper type is Automatic, which means the HP Digital Copier Printer will automatically detect and determine the paper type. You can also change the paper type setting manually, to ensure the best print quality. When you change settings using the front-panel, the copy settings are reset two minutes after the unit completes the copy. 1 Press Paper Type. 2 Press 3 Press Enter to choose the displayed paper type. until the appropriate paper type appears.
use copying features 4 The digital copy features let you do the following: • Produce high-quality color and black-and-white copies using a variety of paper types and sizes, including iron-on transfers. • Reduce or enlarge the size of the copies you make from 25% to 400% of the copy’s original size. • Make the copy lighter or darker, adjust the color intensity, select the number of copies, and specify the quality of the copies you make.
chapter 4 increase copy speed or quality The HP Digital Copier Printer provides three options that affect copy speed and quality. • Best produces the highest quality for all paper and eliminates the banding (striping) effect that sometimes occurs in solid areas. Best copies more slowly than the other quality settings. • Normal delivers high-quality output and is the recommended setting for most of your copying. Normal copies faster than Best. • Fast copies faster than the Normal setting.
use copying features Tip: You can also use the keypad to reduce or enlarge by entering a number or pressing the + / – keys. 3 Press Start Copy, Black or Start Copy, Color. make copies lighter or darker Use Lighter/Darker to adjust the lightness and darkness of the copies you make. 1 Press Lighter/Darker. 2 Press to lighten the copy or to darken it. The range of lightness and darkness appears as a circle on a scale on the front-panel display. 3 Press Start Copy, Black or Start Copy, Color.
chapter 4 enhance photo colors Use Photo enhancements to enhance light colors that might otherwise appear white. You can also copy with photo enhancements to eliminate or reduce any of the following that might occur when copying with text enhancements: – – – – Stray dots of color surround some text on your copies Large, black typefaces look splotchy (not smooth) Thin, colored objects or lines contain black sections Horizontal grainy or white bands appear in light- to medium-gray areas 1 Press Photo.
use copying features 4 Press until the desired photo paper option appears, and then press Enter to select it. The default paper type is Automatic, which means the HP Digital Copier Printer will automatically detect and determine the paper type. For more information, see recommended paper type settings for copying on page 10. 5 Press Photo. 6 Press until the front-panel display reads On, and then press Enter.
chapter 4 copy multiple copies of an original on one page You can place multiple copies of an original on one page by selecting a photo size and then selecting the number of copies you want. There are several common photo sizes available from the Image Size option, which you access from the Special Features button. Original Copy 1 Load the original on the glass. 2 Load the appropriate paper. 3 Press Special Features until Image Size appears.
use copying features You can use the automatic document feeder (ADF) to load the originals or place them directly on the glass. 1 Place the first original in the front-right corner on the glass. If you are using the ADF, load both originals there. 2 Press Special Features until 2 on 1 59% appears, and then press Enter. 3 If you want to produce multiple copies of the page, use the keypad to enter the number of copies you want to make, and then press Enter.
chapter 4 make a poster When you use the Poster feature you divide your original into sections and then enlarge the sections so you can assemble them into a poster. Original Poster Tip: You can print a poster from a file on your computer. For more information, see print a poster in the HP Digital Printer Copier 410 Printing Guide. 1 Load the original on the glass. Tip: You cannot use the automatic document feeder (ADF) when making a poster. 2 Load the appropriate paper in the main tray.
use copying features Tip: We recommend that you practice applying a T-shirt transfer on an old garment first. 1 Load the original on the glass or in the ADF. 2 Load the T-shirt transfer paper in the main tray. 3 Press Paper Type. 4 Press until Iron-On appears, and then press Enter to select it. Selecting this option automatically copies a mirror-image of your original so that it appears properly on the T-shirt. 5 Press Start Copy, Black or Start Copy, Color.
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maintain your hp digital copier printer 5 This section provides instructions for keeping your HP Digital Copier Printer in top working condition. Perform these maintenance procedures as necessary. clean the glass Dirty glass from fingerprints, smudges, hair, and so on, slows down performance, decreases copy quality, and affects the accuracy of special features such as Poster or Fit to Page. 1 Turn off the unit, unplug the power cord, and raise the lid.
chapter 5 3 Wash the backing gently to loosen debris; do not scrub the backing. 4 Dry the backing with a chamois or soft cloth. Caution! Do not use paper-based wipes, as these may scratch the backing. 5 If this does not clean the backing well enough, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol. clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the case.
maintain your hp digital copier printer handle print cartridges Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridge. • HP black (#56) • HP color (#57) • HP photo color (#58) Copper contacts Ink nozzles under tape Plastic tape (must be removed before installing) Do not touch the copper contacts or the ink nozzles use the print cartridge protector When you purchase a photo print cartridge, you also receive a print cartridge protector.
chapter 5 replace the print cartridges A message appears on the front-panel when it is time to replace your print cartridges. You may also need to replace the print cartridges if the HP Digital Copier Printer produces off-color results. If you want to print high-quality photos, you can replace the black print cartridge with a photo print cartridge. 1 Turn on the unit, and then open the print-carriage access door by lifting the handle under the front-panel until the door locks into place.
maintain your hp digital copier printer 5 Push the new print cartridge into the appropriate slot. The tri-color print cartridge (#57) goes on the left and the black (#56) or photo print cartridge (#58) goes on the right. 6 Pull the end of the latch toward you, press down until it stops, and then release. Make sure the latch catches below the bottom tabs. 7 Close the print-carriage access door by pulling down (and releasing) the supporting latch below the front-panel.
chapter 5 clean the print cartridges Use this feature when the Self-Test Report shows streaking or white lines through any of the colored bars. Do not clean print cartridges unnecessarily. The cleaning function uses ink and shortens the life of the print cartridge. 1 Press Menu. 2 Press 3, and then press 1. This selects the Maintenance menu and then selects the Clean Print Cartridges option.
maintain your hp digital copier printer 1 Press Menu. 2 Press 3, and then press 5. This selects Maintenance and then selects Power Save Mode Time. 3 Press until the desired time appears, and then press Enter. set scroll speed The Scroll Speed option lets you control the rate that text messages appear in the front-panel display. You can choose Normal, Fast, or Slow. 1 Press Menu. 2 Press 3, and then press 6. This selects Maintenance and then selects Set Scroll Speed.
chapter 5 print report and maintenance menu options The following options are available in the Print Report and Maintenance menus. 2:Print Report 1:Menu Settings 3:Maintenance 1:Clean Print Cartridges 2:Self-Test Report 2:Align Print Cartridges 3:Restore Factory Defaults 4:Set Language and Country/ Region Press Menu to display the menu functions. Press or to move to the setting you want. Press Enter to select the displayed setting.
troubleshooting help 6 This chapter provides tips for solving problems and improving the quality of your copying. If you cannot find your problem here, see the Troubleshooting chapter in the HP Digital Copier Printer 410 Printing Guide. hp digital copier troubleshooting tips print a self-test report for diagnostic troubleshooting The self-test report provides detailed information concerning the status of the print cartridges.
chapter 6 print cartridge problems For best results, use HP print cartridges. Refilled print cartridges may damage your unit. The following tips help maintain HP print cartridges and ensure consistent print quality: • Keep all print cartridges in the original sealed packages until they are needed. • Print cartridges should be stored at room temperature (60–78 degrees F or 15.6–26.6 degrees C). • If the protective tape has been removed from the print cartridge, do not reattach it.
troubleshooting help paper jams Check all the paths. Paper can jam in the paper tray, back of the unit, or automatic document feeder (ADF). tips to avoid paper jams • Make sure the input tray is not overfilled. The input tray capacity varies depending on the type of paper you are using. • Check that the input tray is in place. • Do not add paper to the input tray while the HP Digital Copier Printer is printing. • Use recommended paper types. • Do not let paper stack up in the output tray.
chapter 6 cause solution The paper has jammed in the ADF. 1 Pull the ADF tray extension from the unit. 2 Gently pull any paper from the feeder. 3 Snap the ADF tray back into place. It might also be necessary to lift the ADF cover to remove a paper jam. Tip: Avoid this type of paper jam by making sure that the glass is clear of originals before using the ADF. paper does not feed from the paper tray cause solution The paper tray does not have enough paper.
troubleshooting help copying problems hp digital copier does not turn on cause solution The HP Digital Copier • Make sure the power cord is firmly connected to both the HP Digital Copier Printer and the power supply box. Plug the power cord into a Printer is not properly grounded power outlet, surge protector, or power strip. connected to a power supply. • If you are using a power strip, make sure the power strip is on. Or, try plugging the HP Digital Copier Printer directly into the power outlet.
chapter 6 ink is not filling the text or graphics completely cause solution The print cartridges need cleaning. First, print a Self-Test Report to check the status of the print cartridges. Use the Self-Test Report to determine if the print cartridges need to be cleaned. If that does not work, try replacing the print cartridges. The HP Digital Copier On the front-panel, press the Quality button to set the HP Digital Copier Printer is set to Fast. Printer to Best.
troubleshooting help copies have horizontal smears cause solution The print cartridges may have a fiber build up. Print a Self-Test report. If the report shows that the ink looks as if something has brushed up against it, clean the ink cartridges. If you are still having problems, replace the print cartridges. colors are bleeding into each other cause solution Color documents can Try using the Normal setting or use HP Premium Papers. use excessive amounts of ink.
chapter 6 orientation of copy is incorrect cause solution The original is not placed on the glass correctly. For more information on loading originals, see load originals on page 5. copy is slanted or skewed cause solution The paper is not loaded properly. Check the paper adjusters to make sure the paper is feeding correctly. The paper guides should be close to the edges of the paper in the input tray, but must not bend the paper.
troubleshooting help ink is drying cause solution Transparencies or Leave the media in the output tray until the message disappears. If other media require a necessary, carefully remove the printed media. Hold them from the longer than normal underside or the edges, and then place them on a flat surface to dry. drying time. mechanism error cause solution Protective tape is covering the print cartridge. Make sure you have removed all the tape over the nozzles.
chapter 6 paper jam or misfeed in the scan path cause solution The document that you want to copy is jammed in the HP Digital Copier Printer. For information on clearing a paper jam, see paper jams on page 31. paper size error cause solution The paper size you are using is not compatible with the HP Digital Copier Printer. Load a different-sized paper, and then adjust the paper type and paper size settings.
support and warranty information 7 support services This section explains the support services information provided by HewlettPackard. If you are unable to find the answer you need in the printed or onscreen documentation, you can contact one of the HP support services listed in the following pages. If a support service number is not listed for your country/region, contact your nearest authorized HP dealer for help.
chapter 7 call in the U.S. during warranty Call (208) 323-2551. U.S. phone support is available in both English and Spanish languages 24 hours a day, 7 days a week. (Days and hours of support may change without notice.) This service is free during the warranty period; however, your standard long-distance phone charges still apply. A fee may apply outside the warranty period. call elsewhere in the world The numbers listed below are current as of the printing date of this guide.
support and warranty information prepare your unit for shipment If you are requested to send your unit in for service after contacting HP Customer Support or returning to the point of purchase, please follow the power off and rebox steps below to avoid further damage to the HP product. 1 Turn on the unit. If your unit will not turn on and the print-carriage is in the home position, you will not be able to remove the print cartridges. Proceed to step 7; disregard steps 1 through 6.
chapter 7 If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty. 10 Place the return shipping label on the outside of the box. 11 Include the following items in the box: – A brief description of symptoms for service personnel (samples of print quality problems are helpful).
support and warranty information If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer, the customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned.
chapter 7 HP’s limited warranty covers only those defects which arise as a result of normal use of a Product, and does not cover any other problems, including those which arise as a result of (a) improper maintenance or modification, (b) software, accessories, media, or supplies not provided or supported by HP, or (c) operation outside the Product’s specifications.
support and warranty information local law This Limited Warranty Statement gives the Customer specific legal rights. The Customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. To the extent this Limited Warranty Statement is inconsistent with local law, this Statement shall be deemed modified to be consistent with such local law.
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technical information 8 copy specifications • Digital image processing • Up to 99 copies from original • Digital zoom from 25% to 400% • Fit to page, Poster, Many on page • Up to 14 cpm black, 9 cpm color • Copy speeds vary according to the complexity of the document speed Speed (ppm) print resolution (dpi) scan resolution (dpi)* Black 0.8 1200 x 1200† 1200 x 2400 Color 0.
chapter 8 paper weight and paper tray capacities Type Paper Weight Input Tray* Output Tray† Plain paper 16 to 24 lb. (60 to 90 gsm) 100 50 black, 20 color Legal paper 20 to 24 lb. (75 to 90 gsm) 100 50 black, 20 color Transparency film N/A 25 25 or less Labels N/A 20 20 * Maximum capacity † Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the tray frequently. paper sizes Type Size Paper Letter: 8.5 x 11 in. (215.
technical information environmental specifications • Recommended Operating Temperature Range: 15º to 32º C (59º to 90º F) • Allowable Operating Temperature Range: 5º to 40º C (41º to 104º F) • Humidity: 15% to 85% RH non-condensing • Non-operating (Storage) Temperature Range: -40º to 60º C (-40º to 140º F) • In the presence of high electromagnetic fields it is possible the output from the HP Digital Copier Printer 410 may be slightly distorted. additional specifications • Memory: 8.0 MB ROM, 16.
chapter 8 paper use This product is suited for the use of recycled paper according to DIN 19309. plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life. material safety data sheets Material Safety Data Sheets (MSDS) can be obtained from the HP web site at: http://www.hp.com/go/msds Customers without Internet access should contact their local HP Customer Care Center.
technical information which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
chapter 8 declaration of conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name and Address: Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA declares that the product Product Name: hp digital copier printer 410 (Q1645A) Model Number(s): hp digital copier printer 410 (Q1646A) Product Options: conforms to the following Product Specifications: Safety: IEC 60950:1991 +A1, A2, A3, & A4 EN 60950:1992 +A1, A2, A3, A4 & A11 UL1950 / CSA 22.2 No.
index Numerics 2 on 1 feature, 16 A adjust settings copy, 14 view angle, 27 align cartridges, 25 automatic document feeder load originals in, 6 B best copy quality, 12 buttons cancel, 2 enter, 1 fit to page, 1 keypad, 1 lighter/darker, 2, 13 menu, 1 number of copies, 2, 12 on, 2 paper type, 1, 18 photo, 2 quality, 1, 12 reduce/enlarge, 1, 12 special features, 1, 16, 17 start copy, black, 2 start copy, color, 2 C cancel button, 2 copy, 19 cartridges align, 25 order, 59 protector, 23 replace, 24 store, 23
index menu settings report, 27 order print cartridges, 59 power save mode time, 26 replace print cartridges, 24 restore factory defaults, 27 self-test report, 22 store print cartridges, 23 margins, increase, 17 menu settings report, 27 menus copy setup, 19 maintenance, 2, 28 print report, 2, 28 N normal copy quality, 12 number of copies, 2 set, 12 O order print cartridges, 59 originals how to place in the ADF, 6 how to place on glass, 5 print two on one page, 16 output tray extender, 7 P paper change de
order supplies Use the following information to order supplies for your HP Digital Copier Printer 410. order media To order media such as HP Premium Inkjet Paper, HP Premium Inkjet Transparency Film, HP Iron-On T-Shirt Transfer paper, or HP Greeting Cards, see one of the following: • For orders in the U.S. and Canada, go to www.hpshopping.com. • For orders in all other countries, go to www.hpshopping.com. Select other countries, and then click Yes to leave hpshopping.com.
Visit the hp digital printer copier information center It has everything you need to get the most value from your HP Digital Copier Printer. • Technical Support • Supplies and Ordering Information • Project Tips • Ways to Enhance Your Product www.hp.com/support © 2003 Hewlett-Packard Company Printed in the U.S.A or Germany.
