User manual
Troubleshooting
Problem Cause Remedy
The Pond Vacuum is only pumping a very Excessive height difference between Reduce the number of tubes used in shallow
small amount of water the surface of the pond and the main areas of the pond or lower the handle closer
handle to the ground
The Pond Vacuum is partly blocked Try shaking the Pond Vacuum to remove the
blockage.
Follow the Unblocking section in these
instructions
No water is being pumped by the Pond The Pond Vacuum has trapped air Fully submerge the Pond Vacuum and shake to
Vacuum free any air that might be trapped. Alternatively,
turn the Pond Vacuum over until all the trapped
air is released
The waste pipe is kinked Check that the waste pipe has not been kinked
The Pond Vacuum is blocked Follow the Unblocking section in these
instructions
The power supply is not switched on Check power supply, RCD, fuses and wiring
The Thermal Protection has tripped See Safety Information section in these
instructions
The Pond Vacuum has not been fully Ensure that the whole of the Pond Vacuum head
submerged is submerged below the surface of the water
until water is being pumped
Cleaning/Unblocking
Caution! Do not use the Pond Vacuum
to remove long blanket weed, as this
will clog the nozzles!
In the event that the Pond Vacuum
s
hould become blocked follow this
p
rocedure to unblock:
1. Withdraw the Pond Vacuum from the
water and disconnect from the power
s
upply.
2. Check the end of the nozzle and
remove any debris that may be
blocking it (See 8).
I
f debris was found to be blocking the
n
ozzle, no further action is required
and the Pond Vacuum can be used
a
gain. If not move on to step 3.
3
. Remove the hose adaptor by twisting
it one-quarter turn clockwise until
free and gently pull downwards (See
9).
4. Check inside the hose adaptor for
debris and remove it.
5. Also check inside the handle (See 9A)
for any blockages.
If debris was found to be causing a
blockage in the adaptor or handle, no
further action is required and the
Pond Vacuum can be used again. If
not move on to step 6.
6. Remove nozzle by twisting and
pulling off (See 10). Remove the Pond
V
acuums’ front cover by pressing
d
own the retaining clips and pulling
t
he cover off (See 10A).
7. Remove the impeller chamber by
p
ulling the assembly out (See 11)
8
. Check that there is no debris/stones in
t
he front, side or back of the chamber
(see 12). Remove any debris if
necessary, rinsing the assembly in
pond water and rotating the impeller
to ensure it is free. Caution! The
impeller chamber contains sharp
blades and cannot be opened for
s
afety reasons.
9
. Debris may also be trapped in the
main unit which can be removed by
s
haking it vigorously.
1
0.Reassemble ensuring all components
a
re fitted together correctly.
The Pond Vacuum should now be fully
f
unctional again. If not, please refer
to the Trouble Shooting section of
these instructions.
Storage
Empty the Pond Vacuum of all water,
clean after every use and store in a
frost protected area.
Hozelock Cyprio 3 Year
Guarantee
I
f this Pond Vacuum becomes
u
nserviceable within 3 years of the
d
ate of purchase it will be repaired or
r
eplaced at our option free of charge,
unless in our opinion it has been
damaged or misused. Liability is not
accepted for damage due to accident,
improper installation or use.
Liability is limited to replacement of a
faulty product. This guarantee is not
t
ransferable. It does not affect your
statutory rights. To obtain the benefits
o
f the guarantee, firstly contact
H
oZelock Cyprio Consumer Services
who may request that the Pond
V
acuum is sent along with proof of
purchase directly to the address below.
Hozelock Cyprio
Midpoint Park, Birmingham B76 1AB.
England.
Your appliance contains
valuable materials which
c
an be recovered or
recycled. Leave it at a local
civic waste collection point