User Manual
Troubleshooting...
The machine will not start...
●
Close the door. Check that the machine 
has power. Choose a programme and 
press the ‘START’ button. If after two 
seconds the ‘Door Locked’ indicator light 
is not lit, check to see:
i) If the machine is plugged in and 
switched ‘ON’.
ii) If the socket is OK. Try another 
appliance in the socket to check.
iii) If the fuse in the machine plug is 
OK. If not, replace it, see ‘Connect 
your machine to the electrical 
supply’ (see section: INSTALLING 
YOUR MACHINE).
The ‘Door Locked’ indicator is flashing...
●
Shut the door firmly, until it clicks.
The ‘Door Locked’indicator light 
should now stay on.
The ‘Pre-wash’ progress indicator is
flashing...
●
This means that the machine cannot fill.
Check that the water supply is turned on 
and that the inlet hoses are not kinked.
The ‘Wash’ progress indicator is flashing...
●
The wash dial has been moved since the 
programme started. Move the wash dial 
to the original programme.
The ‘Spin’ progress indicator is flashing...
●
This means that there has been an 
unbalanced load and the machine could 
not spin:
Open the door, re-distribute the clothes,
close the door and select a spin only 
programme.
The programme takes a long time...
●
Some programmes do take a long 
time. Things which can lengthen the
programme time include low 
temperature and low pressure of the 
incoming hot water supply, or low cold
water pressure.
The door will not open...
●
Has the programme finished? Is the ‘End’
progress light lit? The door will not open 
until the ‘Door Locked’ indicator light has
gone out. The ‘Door Locked’ indicator 
light will go out about two minutes after 
the programme has finished.
●
There is still water in the machine.
Go through all the points in the next 
section,‘The machine will not pump 
out water...’
The machine will not pump out the
water...
●
Make sure that there is no blockage in 
the drain hose and that it is not 
kinked.
●
Is the drain hose installed correctly?
●
If you have connected your machine to a
sink waste system, make sure that you
have cut out the membrane from the
under sink drainage system.
(see section: INSTALLING YOUR
MACHINE).
●
Ensure that the drainage system,
standpipe or under sink connection is 
free from any blockage.
- If any of the above are found to be 
the cause of your problem you will 
need to run the machine through a 
spin only programme.
●
If you have chosen ‘Rinse Hold’, the 
light will flash until you press the 
‘Rinse Hold’ button to continue the 
programme.
The machine is leaking...
●
Check the fill hoses have been 
tightened at both ends? If not, tighten 
them.
●
Are the fill hoses tightly fitted yet still 
leaking? If so, replace the rubber 
washers.
●
Is the standpipe or household drain
blocked? You will need to call a plumber
if you cannot clear the blockage.
continued...
20
In the unlikely event that you have problems with your machine, the following guide
may help you to get your machine working correctly straight away. ..
TROUBLE
SHOOTING










