User guide

11
EN
Whenever the appliance fails to work, check for a solution from the following list before calling for Technical
Assistance Centre.
Troubleshooting
Problem: Possible causes / Solutions:
The dishwasher does not start.
• The plug has not been inserted into the electrical socket properly,
or there is no power in the house.
• The dishwasher door has not been shut properly.
• A delayed start has been programmed (
see Start-up and use
).
No water drains out from the
dishwasher.
• The dishwasher cycle has not yet finished.
• The water inlet hose is bent (
see Installation
).
• The drain duct is blocked.
• The filter is clogged up with food residues (
see Care and
maintenance
).
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The dishwasher makes
excessive noise.
• The dishes are rattling against each other or against the sprayer
arms.
The dishes and glasses are
covered in a white film or
limescale deposits.
• The level of the refined salt is low or the dosage setting is not
suited to the hardness of the water (
see Rinse aid and salt
).
• The lid on the salt dispenser is not closed properly.
• The rinse aid has been used up or the dosage is too low.
• The crockery is made from non-stick material.

The dishes and glasses are
streaked or have a bluish
tinge.
• The rinse aid dosage is too high (
see Rinse aid and salt
).
The crockery has not been
dried properly.
• The rinse aid has been used up or the dosage is too low (
see
Rinse aid and salt
).
• The rinse aid dispenser setting is not high enough.
• A wash cycle without a drying programme has been selected.
The dishes are not clean.
• The racks are overloaded (
see Loading the racks
).
• The crockery has not been arranged well.
• The sprayer arms cannot move freely.
• The wash cycle is too gentle (
see Wash cycles
).
• An excessive amount of foam has been produced: the detergent
has not been measured out correctly or it is not suitable for use in
dishwashers (
see Start-up and use
).
• The lid on the rinse aid compartment has not been shut correctly.
• The filter is dirty or blocked (
see Care and maintenance
).
• The refined salt level is low (
see Rinse aid and salt
).
The dishwasher does not take
any water in/Tap shut-off
alarm.
(several short beeps are emitted)*
Only available in selected models.
(the second and third WASH CYCLE
indicator lights from the right flash).
• There is no water in the mains supply.
• The water inlet hose is bent (
see Installation
).
• Turn on the tap and the appliance will start after a few minutes.
• The appliance lock has been activated because no action was
taken when the beeps sounded.* Switch off the machine using the
ON/OFF button, turn on the tap and switch the machine back on
after 20 seconds by pressing the same button. Re-programme the
machine and restart the wash cycle.

Foam/Blocked filter alarm
(the second and fourth WASH
CYCLE indicator lights from the right
flash).
• Switch off the appliance by pressing the ON/OFF button.
• There is an excess of foam inside the machine.
• A detergent which is not suitable for use in the dishwasher has
been used;
• The lid on the rinse aid compartment has not been shut correctly.
• Remove any food residues from the filters (
see Care and
maintenance
). Replace the filter assembly correctly and switch
the machine back on by pressing the ON/OFF button. Re-
programme the machine and restart the wash cycle.
Water intake solenoid valve
malfunction alarm
(the third WASH CYCLE indicator
light from the right flashes).
• Switch off the appliance by pressing the ON/OFF button and
switch it back on after a minute. If the alarm continues, shut off
the water tap to eliminate the risk of flooding, remove the plug
from the electrical socket and contact Assistance.