User Manual
EN
11
Trouble shooting
Your washer-dryer could occasionally fail to work. Before contacting the Technical Assistance Centre (see “Assistance”),
make sure that the problem cannot be not solved easily using the following list.
Problem:
The washer-dryer does not switch on.
The wash cycle does not start.
The washer-dryer does not fill
with water.
The washer-dryer door remains
locked.
The machine continuously fills
with water and drains.
The washer-dryer does not drain
or spin.
The machine vibrates a lot during
the spin cycle.
The washer-dryer leaks.
The icons corresponding to the
“Phase in progress” flash rapidly
at the same time as the ON/OFF
indicator light.
There is too much foam.
The washer-dryer door remains locked.
The washer-dryer does not dry.
Possible causes / Solutions:
• Theapplianceisnotpluggedintothesocketfully,ornotenoughtomakecontact.
• Thereisnopowerinthehouse.
• Thedoorisnotclosedproperly.
• TheSTART/PAUSEbuttonhasnotbeenpressed.
• Thewatertaphasnotbeenopened.
• Adelayedstarthasbeenset.
• Thewaterinlethoseisnotconnectedtothetap.
• Thehoseisbent.
• Thewatertaphasnotbeenopened.
• Thereisnowatersupplyinthehouse.
• Thepressureistoolow.
• TheSTART/PAUSEbuttonhasnotbeenpressed.
• Ifyouhaveselectedthe“Baby ” cycle or the “Easy iron ” option, when
the wash cycle has finished the machine will slowly rotate the drum; to end
the cycle press the START/PAUSE button or the “Easy iron ” button. If you
have selected the “Silk ” wash cycle, the machine will end the cycle while
the laundry is soaking; to drain the water so that the laundry may be removed,
press the START/PAUSE button or the “Easy iron ” button.
• Thedrainhoseisnotfittedataheightbetween65and100cmfromthefloor
(see “Installation”).
• Thefreeendofthehoseisunderwater(see “Installation”).
• Ifthedwellingisononeoftheupperfloorsofabuilding,theremaybe
problems relating to water drainage, causing the washer-dryer to fill with water
and drain continuously. Special anti-draining valves are available in shops and
help to prevent this inconvenience.
• Thewalldrainagesystemisnotfittedwithabreatherpipe.
• Thewashcycledoesnotincludedraining:Somewashcyclesrequirethedrain
phase to be started manually (see “Wash cycles and options”).
• The“Easyiron”optionisenabled:tocompletethewashcycle,pressthe
START/PAUSE button (“Wash cycles and options”).
• Thedrainhoseisbent(see Installation).
• Thedrainageductisclogged.
• Thedrumwasnotunlockedcorrectlyduringinstallation(see “Installation”).
• Themachineisnotlevel(see “Installation” ).
• Themachineistrappedbetweencabinetsandwalls(see “Installation”).
• Theloadisunbalanced(see “Detergents and laundry”).
• Thewaterinlethoseisnotscrewedonproperly(see“Installation”).
• Thedetergentdispenserisblocked(tocleanit,see “Care and maintenance”).
• Thedrainhoseisnotfixedinplaceproperly(see“Installation”).
• Switchoffthemachineandunplugit,waitforapproximately1minuteand
then switch it back on again. If the problem persists, contact the Technical
Assistance Service.
• Thedetergentisnotsuitableformachinewashing(itshoulddisplaythetext
“for washer-dryers” or “hand and machine wash”, or the like).
• Toomuchdetergentwasused.
• Performthemanualunlockingprocedure(see “Precautions and tips”).
• Theapplianceisnotpluggedintothesocket,ornotenoughtomakecontact.
• Therehasbeenapowerfailure.
• Theappliancedoorisnotshutproperly.
• ADELAYTIMERhasbeenset.
• DRYINGisintheOFF position.