User Manual

Hotchkis Performance LLC
Return P olicy & Limite d Warra nty
Effective December 1, 2010 all Hotchkis products must be registered to qualify for
warranty at
www.hotchkis.net or via the mail-in warranty card, included with the
product, within 30 days of the original purchase date.
IMPORTANT: This warranty supersedes all other warranties included with this
product.
Return P o licy
We want you to be completely satisfied with your Hotchkis Performance product. For products,
presenting signs of shipping damage please contact the freight carrier immediately. All our
products are guaranteed to be free from manufacturer’s defects. If your order arrives with a
manufacture defect, please contact our Customer Service Department at [phone]. You
will be assigned a Returned Goods Authorization Number (RGA). The pack age you return must
show the RG A on the o utsi de of the pac kage, inclu de the ori ginal invoic e and be shipped pr epa id
to our fac ilit y. The produc t has to be unused an d in its original p ackaging m aterials. Exchanges
or refunds made after 30 days will be subject to a 20% restocking charge. If you purchased
your Hotchkis Performance product from an authorized dealer, you are still covered by
this return policy. All returns however, should be made to your dealer, not to Hotchkis
Performance directly.
Limited Warranty
Hotchkis Performance offers a Limited Warranty against defects in materials and workmanship
for the term of 36 months (3 years) from the date of purchase of this product. This Warranty only
applies to the original retail purchaser who retains ownership of the vehicle on which the product
was originally installed. If the product is determined to be defective, Hotchkis Performance will
repair, replace or refund the purchase price of the defective product at Hotchkis Performance's
sole discretion, which shall fully satisfy and discharge any and all warranty claims. Any repaired
or replaced product will be returned to the sender excluding the cost of freight. Products must
be registered to qualify for warranty at www.hotchkis.net or via the mail-in warranty card,
included with the p roduct, within 30 days of the original purchase date.
Exclusions from Warranty
Items offered but not manufactured by Hotchkis Performance are warranted according to the
manufacturer's terms and are not covered by this limited warranty. Hotchkis Performance shall
not be respo nsible for any labor, rem oval, installation, re-installation or m aintenance costs. This
warranty does n ot cover th e c os metic f inish or p lat in g of an y prod uc t or any norm al w ear a nd t ear
to any product including, but not limited to bushings, brackets, end-links, hardware, steering
components, shocks or springs. In addition, this warranty does not apply to any products that
have been:
 Improperly installed or installed by someone other than a qualified, licensed auto
mechanic experienced in the installation and removal of suspension products;
 Improperly serviced, misused, or modified, altered or subjected to abuse, negligence,
accident or collision;
 Installed in any vehicle that has b een modified;
 Installed on any vehicle that has carried loads in excess of automobile manufacturer
suggested weight limits; or
 Installed on any vehicle that has been subject to abnormal or excessive use, including
rallying, racing, or racing-type activities or off-road u se.
Limitation o f Warranty
This limited warrant y is the entire and onl y warrant y for the produc ts and ma y not be m odified or
supplem ented by any other person or company in any form. Any description of the products, by
anyone, is f or the so le purp ose of ident if ying them and is not part of t he basis of the bar gain, and