User Manual

Hotchkis Performance LLC
Return P olicy & Limit ed Warr a nty
Effective December 1, 2010 all Hotchkis products must be registered to qualify for
warra nty at
www.hotchkis.net or via the mail-in warranty card, included with the
product, within 30 days of the original purchase date.
IMPORTANT: This warranty supersedes all other warranties included with this
product.
Return P o licy
We want you to be completely satisfied with your Hotchkis Performance product. For products,
presenting signs of shipping damage please contact the freight carrier immediately. All our
products are guaranteed to be free from manufacturer’s defects. If your order arrives with a
manufacture defect, please contact our Customer Service Department at [phone]. You
will be assigned a Returned Goods Author ization Number (RGA). T he package you return m ust
show the RG A on the o utsi de of the pac kage, inclu de the ori ginal invoic e and be shipp ed pre paid
to our fac ilit y. The produc t has to be unused an d in its original pac kaging mater ials. Exchanges
or refunds made after 30 days will be subject to a 20% restocking charge. If you purchased
your Hotchkis Performance product from an authorized dealer, you are still covered by
this return policy. All returns however, should be made to your dealer, not to Hotchkis
Performance directly.
Limited Warranty
Hotchkis Performance offers a Limited Warranty against defects in materials and workmanship
for the term of 36 months (3 years) from the date of purchase of this product. This Warranty only
applies to the original retail purc haser who retains ownership of the vehicle on which the product
was originally installed. If the product is determined to be defective, Hotchkis Performance will
repair, replace or refund the purchase price of the defective product at Hotchkis Performance's
sole discretion, which shall fully satisfy and discharge any and all warranty claims. Any repaired
or replaced product will be returned to the sender excluding the cost of freight.
Products must
be registered to qualify for warranty at www.hotchkis.net or via the mail-in warranty card,
included with the p roduct, within 30 days of the original purchase date.
Exclusions from Warranty
Items offered but not manufactured by Hotchkis Performance are warranted according to the
manufacturer's terms and are not covered by this limited warranty. Hotchkis Performance shall
not be responsible for any labor, removal, installation, re-installation or m aintenance costs. This
warranty does n ot c o ver t h e c os metic f inis h or p lat in g of an y pr od uct or any norm al wear a nd tear
to any product including, but not limited to bushings, brackets, end-links, hardware, steering
components, shocks or springs. In addition, this warranty does not apply to any products that
have been:


Improperly installed or installed by someone other than a q u alified, licensed auto
mechanic experienced in the installation and removal of suspension products;

Improperly serviced, misused, o r modified, altered or subjected to abuse, negligence,
accident or collision;

Installed in any vehicle that has been modified;

Installed on any vehicle that has carried loads in excess of automobile manufactur er
suggested weight limits; or
Installed on any vehicle that has been subject to abnormal or excessive use, including
rallying, racing, or racing-type activities or off-road use.
Limitation o f Warranty