Warranty

1 Year Limited Warranty Service
If the product will not work after you have read the troubleshooting guide and practiced the
troubleshooting options, you are advised to return the product to the retailer you purchased it from.
The dealer will be able to examine the product and test its components. If they are not able to repair the
product, they will return it to us for examination and repair/replacement. Do not attempt to repair any
product on your own, as serious injury or death may result. If the retailer is not able to help you and the
product is still under manufacturer’s warranty, you may contact us for technical support. In some cases,
you will be issued an RMA# (return merchandise authorization number) to return the unit for factory
repair. Complete the warranty form below and return the product with all original packaging, your
receipt of purchase, and a valid RMA# to the address below. Please pack and ship the product in its
original packaging. If it is damaged in shipment we cannot be responsible and the warranty may be
voided. Once we receive RMA package, it will be repaired or replaced and shipped back to you. Please
note if an additional warranty was purchased and include the extended warranty sales receipt with your
return.
RETURN FORM
Include the following if returning:
 Proof of purchase
 This completed form
 RMA# on the outside of the box
 Extended warranty receipt
Return Merchandise Authorization Number (Required): ___________________________________
Contact Name: _____________________________________________________________________
Address: __________________________________________________________________________
__________________________________________________________________________________
Phone #: __________________________________________________________________________
Email Address: ____________________________________________________________________
Please give a brief description of your technical issue: ___________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
SEND TO:
RMA Dept.
17128 Colima Road Suite 510
Hacienda Heights, CA 91745
714-516-8176