Operating Instructions

REPAIR SERVICE DIRECTIONS

In the event that your JR radio needs service, please follow the instructions listed below:

1. Check all on/off switches to be sure they are off. This will speed the repair process of

checking battery condition.

2. Return your system components only (transmitter, receiver, servos, etc.) Do not return

your system installed in a model aircraft.

3. Preferably, use the original carton/packaging (molded foam container), or equivalent,

to ship your system. Do not use the system carton itself as a shipping carton. You should

package the system carton within a sturdy shipping container using additional packing

material to safeguard against damage during transit. Include complete name and address

information inside the carton, as well as clearly writing it on the outer label/return

address area.

4. Include detailed information explaining your operation of the system and problem(s)

encountered. Provide an itemized list of equipment enclosed and identify any particular

area/function which may better assist our technicians in addressing your concerns. Date

your correspondence, and be sure your complete name and address appear on this

enclosure.

5. Include your name, mailing address, and a phone number where you can be reached

during the business day.

6. Warranty Repairs. To receive warranty service, you must include your original, dated

sales receipt to verify your proof-of-purchase date. Providing that warranty conditions

have been met, your radio will be repaired without charge.

7. Normal Non-Warranty Repairs. Should your repair cost exceed 50% of the retail

purchase cost, you will be provided with an estimate advising you of your options. Within

your letter, advise us of the credit card you prefer to use. HORIZON SERVICE CENTER

accepts VISA, MasterCard, American Express, or Discover. Please include your card

number and expiration date. The HORIZON SERVICE CENTER also accepts money orders.

Mail your system to:

Horizon Service Center

4105 Fieldstone Road

Champaign, IL 61822

Phone: (217) 355-9511