User Manual

17
The Problem The Cause The Action
Error - Cliff Sensor
Cliff sensor is covered with dirt.
Rogue
™
is stuck at a drop-off.
See page 18 for instructions on cleaning the sensors.
Move Rogue
™
to another location.
Error - Main brush
Brush roll is stuck or not spinning properly. Clean the brush roll of any dirt, lint or hair. See page 14 for instructions.
Error - Suction motor
There is something blocking the suction path. Remove brush roll and dirt cup (see pages 13 & 14 for instructions) and remove any obstructions.
Error - Critically low battery
Battery is too low and unable to return to docking station to recharge. Manually place Rogue
™
on the docking station to charge. See page 10 for instructions.
Error - Wheel stuck
Wheel is stuck or not spinning properly. Clean the wheels of any dirt, lint or hair. See page 18 for instructions.
Error - No Dust bin
Dirt cup is not installed or is installed incorrectly. See page 16 for instructions.
Error - Unit picked up
Rogue
™
is lifted off the ground or the wheel is elevated excessively.
Place unit back on the ground properly.
Error - Side brush stuck
Side brush is stuck or not spinning properly. Clean the side brush off of any dirt, lint or hair. See page 14 for instructions.
Error - Electrical disconnection
Internal software connection was lost. Factory reset. See page 20 for instructions.
Error - Firmware update failure
Connection was lost. Ensure stable Wi-Fi connection and redownload the rmware from the Hoover Home App.
Error - Wi-Fi chip failure
Can’t establish a connection. Ensure Wi-Fi router is broadcasting 2.4Ghz (not 5Ghz).
Error - Robot stuck error
Rogue
™
is stuck. Manually move Rogue
™
.
Error - Bumper error
Something is obstructing the bumper. Remove any obstruction in the bumper.
TROUBLESHOOTING
Am I causing trouble?
Visit Hoover.com for FAQs and additional troubleshooting.
MAINTAINING ROGUE
™
: CLEANING THE WHEELS
MAINTAINING ROGUE
™
: CLEANING THE SENSORS