User Manual

11. Claimants should allow up to 28 working days from the date of validation to receive their
cashback. Please note it can take up to 5 working days for payment to be received once the release
of the Bank Transfer funds from the promoter.
12. Claims are posted at claimants’ risk and proof of sending is not proof of receipt.
13. The Promoter reserves the right to investigate and undertake all such action, as is reasonable, to
protect itself against fraudulent or invalid claims including, without limitation, to require claimants
to provide further verification as to proof of purchase. In addition, the Promoter reserves the right
to reject those claims which are, in their opinion, fraudulent or invalid.
14. Online claims will require an email address to be entered before submitting a claim.
15. All claim forms and copies of purchase order receipts, once received by the Promoter, will
become its property and will not be returned to claimants therefore please ensure you keep a copy.
The decision of the Promoter in all matters is final and binding and no correspondence shall be
entered into.
16. By submitting a claim, claimants agree to be bound by these terms and conditions.
17. The Promoter reserves the right to withdraw, extend or amend the terms of this promotion at
any time due to circumstances beyond its control.
18. All correspondence should be sent to H Wash 500 Cashback 2020 Promotion, The Cow Shed,
Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG.
19. The Promotion is subject to the laws of England and Wales and the courts of England and Wales
shall have non-exclusive jurisdiction.
20. The Promoter is Hoover LTD, Pentrebach Road, Pentrebach, Merthyr Tydfil CF48 4TU.
21. This Promotion is carried out and facilitated by the Marketing Lounge Partnership on behalf of
the Promoter.
22. The Data Controller and Data Processor (as defined in the General Data Protection Regulations
((EU) 2016/679)) is the Marketing Lounge Partnership of The Cow Shed, Walnut Tree Farm, Lower
Stretton, Cheshire WA4 4PG.