Owner's Manual

17
6. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
WARNING
! !
To reduce risk of personal injury - unplug cleaner before servicing.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t run.
1. Not firmly plugged in.
1. Plug unit in firmly.
2. No voltage in wall plug.
2. Check fuse or breaker in home.
3. Blown fuse or tripped
breaker.
3. Replace fuse or reset breaker in home.
Low suction. 1. Dirty Water Tank full/
automatic shut off engaged.
1.Remove and empty Dirty Water Tank. Clean
filter screen. Refer to Fig. 3.5 for instructions.
2. Blockage In tool on end
of hose.
2. Remove tool and clear blockage.
3. Dirty Water Tank lid not
on correctly.
3. Make sure lid is on securely.
4. Dirty water tank plunger
stuck in closed position.
4. Remove lid and clean plunger from the
inside of the tank.
5. Door in the lid is stuck
closed.
5. Clean the door and verify it moves freely.
6. Filter screens clogged. 6. Remove lint and debris from filter screens.
Refer to Fig. 3.5 for instructions.
Clean water won’t
dispense.
1. Clean Water Tank not
firmly in place.
1. Make sure tank is securely locked in
position.
2. Clean Water Tank or
detergent container empty.
2. Refill container according to instructions for
surface being cleaned.
3. Trigger not pulled. 3. Pull trigger.
Hose nozzle stops
spraying liquid during
use.
1. Clean Water Tank or
Detergent Container is
empty.
1. Turn off cleaner and fill Clean Water Tank
and Detergent Container.
Hose nozzle will not
spray after filling the
Clean Water Tank or
Detergent Container.
1. Air is trapped in the pump
and hose.
1. Turn on the cleaner. If hose does not spray,
prime the pump by lowering the hose down to
the floor and hold the trigger for up to 1 minute.
Hose nozzle will not
spray after priming
pump.
1. Pump is defective. 1. Call for service: 1-800-944-9200
Brushes won’t rotate
during floor cleaning.
1. Dirty filter screen (orange
frame) located beneath
nozzle.
1. Remove nozzle to access screen
and clean (see fig. 3.5).
2. SpinScrub
®
Mode Selector
set on “Spill Pick-up”.*
2. Set SpinScrub
®
Mode Selector to a scrub
setting.
*Available on select models only.