User's Manual

4. All RMA’s must be accompanied with a copy of original receipt or
invoice with name, return address and phone number of customer.
Exchanges:
1. Items will not be cross-shipped for any reason.
2. The original receipt or invoice must accompany all exchanges.
3. All exchanges must be shipped freight pre-paid by the customer
and include a pre-paid shipping label for shipment back to the
customer. Furthermore, the customer is expected to insure all
items being shipped back. Mach Speed Technologies is not
responsible for any losses or damages for such equipment.
4. All sales are final. Mach Speed Technologies will not accept any
returns for credit or refund.
Discrepancy & Shipping Damage:
1. For wrong items, missing items, shipping damage, or other
discrepancy; customer should report to RMA department on the
day in which the items were received. Any claims after one
business day of receipt will not be honored.
2. For any shipping damage, customer must file a claim with their
carrier immediately. All items are shipped insured, thus must be
reported for coverage.
3. Customer is responsible for paying any freight charge caused by
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