User's Manual

30
Exchanges:
1. Items will not be cross-shipped for any reason.
2. The original receipt or invoice must accompany all exchanges.
3. All exchanges must be shipped freight pre-paid by the customer and
include a pre-paid shipping label for shipment back to the customer.
Furthermore, the customer is expected to insure all items being shipped
back. Mach Speed Technologies is not responsible for any losses or
damages for such equipment.
4. All sales are final. Mach Speed Technologies will not accept any
returns for credit or refund.
Discrepancy & Shipping Damage:
1 . For wrong it
ems, missing items, shipping damage, or other
discrepancy; customer should report to RMA department on the day in
which the items were received. Any claims after one business day of
receipt will not be honored.
2. For any shipping damage, customer must file a claim with their
carrier immediately. All items are shipped insured, thus must be reported
for coverage.
3. Customer is responsible for paying any freight charge caused by
refused shipment or unclaimed goods.
4. Mach Speed Technologies will make every reasonable effort to