User's Manual

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warranty shall not apply if the product is modified, tampered with,
misused, physically damaged, or subjected to abnormal working
conditions (including, but not limited to, electrical, fire, and water
damage). THIS WARRANTY DOES NOT
GUARANTEE YOU UNINTERRUPTED SERVICE. REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS LIMITED
WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER.
To obtain service under this warranty, you must contact our
Technical department at [phone] to obtain an RMA number.
Mach Speed Technologies will only replace or repair products that
are sent to us with an authorized RMA number.
Return Merchandise Authorization (RMA):
1. Customers will be charged additional costs for testing and
repackaging when returned “bad” items are found to have no problems
or defects.
2. Items found to be out-of-warranty or not belonging to Mach Speed
Technologies will not be replaced. Instead, they will be returned back to
the customer freight-collect.
3. RMA’s will be shipped back to customer via UPS ground delivery.
Express shipping will be at additional costs to the customer.
4. All RMA’s must be accompanied with a copy of original receipt or
invoice with name, return address and phone number of customer.