User's Manual

20
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
PURCHASER.
To obtain service under this warranty, you must contact our Technical
department at [phone] to obtain an RMA number. Mach Speed
Technologies will only replace or repair product that is sent to us with an
authorized RMA number.
Return Merchandise Authorization (RMA):
1. Customers will be charged additional for testing and repackaging when
returned “bad” items are found to have no problems or defects.
2. Items found to be out-of-warranty or not belonging to Mach Speed
Technologies will not be replaced. Instead, they will be returned back to the
customer freight-collect.
3. RMA’s will be shipped back to customer via UPS ground delivery. Express
shipping will be at additional costs to the customer.
4. All RMA’s must be accompanied with a copy of original receipt or invoice
with name, return address and phone number of customer.