User's Manual

39
to Mach Speed Technologies will not be replaced.
Instead, they will be returned back to the customer
freight-collect.
3. RMA’s will be shipped back to customer via UPS
ground delivery. Express shipping will be at additional
costs to the customer.
4. All RMA’s must be accompanied with a copy of
original receipt or invoice with name, return address
and phone number of customer.
Exchanges:
1. Items will not be cross-shipped for any reason.
2. A copy of the original receipt or invoice must
accompany all exchanges.
3. All exchanges must be shipped freight pre-paid by
the customer and include a pre-paid shipping label for
shipment back to the customer. Furthermore, the
customer is expected to insure all items being shipped
back. Mach Speed Technologies is not responsible for
any losses or damages for such equipment.
4. All sales are final. Mach Speed Technologies will
not accept any returns for credit or refund.