User's Manual

11
Note:If the instruction above cannot help you solve problems, please record,Mobile
phone model and serial number,Specific content of warranty,Clear statement of
problems,Then contact your local dealer or the authorized service center in your area.
Display
information
while turning on
Check if the SIM card is installed correctly
Handset lock password. If the handset lock is activated, you have to input
handset password.
Input PIN: Inputting PIN while turning on each time is activated, you have to
input the PIN code.
Input PUK code: When you’ve input wrong PIN code for 3 times will lock the
SIM card. You need to input the PUK code provided by your network provider.
Poor quality of
calling
Please check if the sound volume is tuned improperly
In an area with poor receiving condition, example: basement, the signal might
be weak. Try searching a location with stronger signal reception and call again.
While using the mobile phone in the peak period of communication, like
commute time, you may be unable to call because of line congestion.
Standby
duration
shortened
The standby duration is relative to the system setting of network. While the
mobile phone is in an area with poor signal strength and cannot receive the
signal, the handset will continuously search for a base station. This will
significantly reduce battery charge. It is recommended that you turn off your
mobile in area with no signal reception to save battery.
Need replacing the battery. Please change a new battery.
SIM Card Error
Dirt on the metal surface of an SIM card. Use clean cloth to wipe the metal
touch point on an SIM card.
The SIM card is not installed.
The SIM card is damaged. Please contact your network service provider.
Fail to dial out
Please check if you touch the dial key after dialing.
Please check if calling is forbidden because of defaulting.
Please check if the SIM is valid.
Please check if the call barring is set.
Please check if the fixed dial function is set.
Callers cannot
contact you
Please check if the mobile phone is on and connected with the network.
Please check if the Call barring or call divert is activated.
Please check if the SIM card is valid.
Fail to charge
Poor contact. Please check if the plug is connected well.
Please confirm if the environment temperature is within the range of 0ºC ~40ºC while
charging.
The battery or charger is damaged. You need to replace it.
Fail to set some
functions
Wrong operation.
The network provider does not support the function, or you have not applied for it.