Safety Information

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FAQ’s
Q: Why my pet is not responding when I press a button?
•Check to see if the Receiver Collar has been turned on.
•If your range has reduced from the first time you have used it, please
check to see if the battery is low in either the Remote Transmitter or
Receiver Collar.
•You can verify the Receiver Collar is delivering shock to your pet by
placing the Test Light, enclosed in your kit, on the Receiver Collar. Please
refer to the “Test Light Instructions” section for details.
•Increase the correction level.
•Make sure the Receiver Collar’s Contact Points are placed snugly under
your pet’s skin. When the shock is activated, the contact points will pop
up and deliver shock against your pet’s skin.
Q: Why the Receiver Collar won’t turn on?
Make sure the Receiver Collar has been charged.
Q: Why the Receiver Collar is not responding to the Remote
Transmitter?
Verify the Receiver Collar has been turned on. Refer to “Turning the
Receiver Collar On and Off”.