Operator's Manual

69-1353 24
TROUBLESHOOTING
Table 5. Troubleshooting the W8735B.
Symptom Possible Cause Action
The batter
y
indicator is on
continuousl
y
.
The batter
y
is either dead
or not installed.
Install or replace the batter
y
.
The batter
y
indicator is
flashin
g
with a stead
y
on-off
pulse.
The batter
y
is weak. Replace the batter
y
.
The batter
y
indicator appears
to flash momentaril
y
ever
y
10
seconds.
The batter
y
is
g
ood. No action is required.
The online indicator is
illuminated.
The telephone module is
currentl
y
in a dial-in or
dial-out sequence.
Wait for the call to end.
The auxiliar
y
input indicator is
illuminated
The Telephone Access
Module detected a
contact closure on the
auxiliar
y
input terminals.
Determine the cause of the contact closure.
Remed
y
the problem accordin
g
to the contact
manufacturer instructions.
When I dial into the Telephone
Access Module, it indicates
“The s
y
stem is not
respondin
g
.”
The Telephone Access
Module is not receivin
g
data from the thermo-
stats.
Make sure all connections between the
communicatin
g
devices are
g
ood.
Contact
y
our installer.
M
y
password is not workin
g
. You ma
y
have for
g
otten
y
our pass code.
Press and hold the passcode reset switch for ten
seconds. The pass code will be reset to 1-2-3-4.
Retr
y
with the default pass code.