Installation Instructions

69-2718EF—01 60
Troubleshooting
Error Code Action
'
Router is not issuing
an IP address to the
thermostat.
p 7AITFORMINUTESCONNECTIONCANTAKE
several minutes.
p )FSTILLNOCONNECTIONREMOVETHERMOSTAT
from wallplate for 10 seconds, then
reconnect it (see page 26).
p 6ERIFYYOURROUTERISCORRECTLYSETUPTO
automatically give IP addresses.
'
No internet connection.
Thermostat cannot
communicate to Total
Connect Comfort.
p -AKESURETHE)NTERNETCABLEISPLUGGED
in.
p 2EBOOTTHEROUTER
'
General error Remove thermostat from wallplate for
10 seconds, then reconnect it (
see page
26).