User Manual
Table Of Contents
- PM45 and PM45c
- Customer Support
- Get Started
- Set Up the Printer
- Connect the Printer
- Configure the Printer
- Printer Configuration Menus
- Configure the Printer from the Web Page
- Configure the Printer with PrintSet 5 or Print Set MC
- Configure the Printer with Programming Commands
- Change Background Image for the Ready Screen
- Printer Profiles
- Save a Printer Profile from the Web Page
- Load a Printer Profile from the Web Page
- Save a Printer Profile from the Main Menu
- Load a Printer Profile from the Main Menu
- Load a Printer Profile Using Programming Commands
- Install a Configuration File from a USB Storage Device
- Export a Configuration File to a USB Storage Device
- Quick Choice Menu (Shortcuts)
- Customize the Printer Web Page
- Troubleshooting
- Maintenance
- Product Specifications
- Default Settings
- Print Labels with INPrint
- Accessories and Options
54 PM45 and PM45c User Guide
Networking Problems
RFID Problems
The printer boot up time is
slower than before.
Try these possible solutions:
• Remove the USB device or use a new (blank) USB
• The printhead may be failing. If part of the dotted line is
missing, replace the printhead
Problem Possible Solution
Problem Possible Solution
The Ethernet or wireless
network connection is not
working correctly
Try these possible solutions:
• Make sure your network cable is securely connected to your
printer and a straight pin-to-pin cable, not a crossover cable.
• Make sure your PC is correctly configured for and connected
to your network.
• Make sure your printer is correctly configured for your
network.
Problem Possible Solution
The printer has RFID media
loaded, but it is not writing to
the tags.
After you load RFID media, restart the printer to let the printer
identify the RFID media type or run the RFID calibration wizard.
None of the RFID commands
work.
RFID is disabled. Enable RFID from the web page or the Main
Menu. Go to Settings (Main Menu) or Configure tab (web page)
> System Settings > Manage I/O.
Printing on regular media
(RFID) is slow and halted in
between labels.
RFID is enabled. Disable RFID from the web page or the Main
Menu.
I am using an application to
write to RFID tags and the
printer is printing “VOID” labels.
Try these possible solutions:
• The printer may not recognize the RFID media type. Restart
the printer or run the media or RFID calibration wizard.
• You may need to modify the RFID Tag Position parameter.
• You may need to adjust the output power (field strength) to
the antenna.
I receive this message “No RFID
tag found”.
Try these possible solutions:
• Make sure you are using RFID media.
• You may need to modify the RFID Tag Position parameter.
• The tag may be broken. Try printing on a different label.
When I send a TAGREAD or
TAGWRITE command, I get this
error message: “Tag format
error”.
The TAGFORMAT defined for the operation determines the
number of required parameters. You may need to modify the
TAGFORMAT. For help, see the Fingerprint Command Reference.