User manual

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Introduction
Overview
Remote MasterMind (ReM)™ for Scanning provides your business with one system to manage all bar
code scanners within a network from any single remote location. ReM offers a browser-based solution
that can be incorporated into any enterprise. Compatible with more than 20 Honeywell Scanning &
Mobility products, ReM is also UPOS compliant.
Remote MasterMind makes managing all scanners within a network seamless and easy. Remote Mas-
terMind delivers five value drivers of remote scanner management. Each can be instantly performed
from any single remote location without disrupting the performance of the scanner.
• Asset Tracking - Retrieve serial numbers and firmware versions.
• Firmware Upgrades - Upgrade scanner firmware.
• Configuration Updates - Update the configuration of one or thousands of scanners.
• Scanner Diagnostics - Monitor scanner health such as hardware status and communications errors.
• Performance Metrics - Review scanner performance and retrieve metrics such as scan counts.
Note: The availability of the features listed above may differ based on scanner model.
Compatible Devices
Remote MasterMind is compatible with many Honeywell Scanning & Mobility products, including the fol-
lowing:
Note: For the latest list of compatible models, please visit www.honeywellaidc.com.
Exceptions
• ReM only supports a single scanner attached to each host computer. ReM does not support multiple
scanners attached to the same host.
• For cordless scanners, ReM only supports a single scanner linked to a Bluetooth
®
access point or base
per host.
• ReM does not support scanners attached to the auxiliary port of bioptic scanners.
Licensing
ReM requires that all scanners have a valid license. In addition, some models also require that you
download a license file to the scanner during ReM installation (see page 2-7).
• MS1690 Focus
®
• MS7180 Orbit
®
• Hyperion 1300
• 4600 Series
• MS2300 Stratos H
®
• MS7580 Genesis
™
• Voyager 1200 • 4800 Series
• MS2400 Stratos
®
• MS7820 Solaris
™
• Voyager 1250 • 5X80 Series
• MS4980 Vuquest
™
• MS9520 Voyager
®
• Xenon 1900
• N56XX Image
Engines
• MS5145 Eclipse
™
• MS9540 Voyager
®
• Xenon 1902
• MS7120 Orbit
®
• MS9590 Voyager GS
™
• 3800 Series