User manual

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Setup Checklist
The following table lists a series of conditions that should be met before ReM can operate most effec-
tively:
Note: For more information, refer to Troubleshooting beginning on page 4-1 .
Condition Page(s)
Server
Tomcat service is running. 4-1
ReM servlet is running. 4-1
Java version is 5.x or 6.x. 4-1
Port 9993 is open. 2-21, 4-2
For upload (pull) or file transfer (push), ReMScheduler.exe is running. 4-2
If opening the web interface from another PC is desired, port 8080 is open. 2-21, 4-1
Client - all scanner models
ReMWebMBean.exe is running.
If the status screen shows no error, skip the subsequent steps.
4-5
Java version is 5.x or 6.x. 4-1
Ports 9991, 9992, and 10088 are open. 2-21, 4-5
The MBean log file (C:\Program Files\JPOSScanner\log\broadcast.log) is receiving
broadcast and heartbeat information from the scanner.
2-11, 4-6,
4-7, 4-9
Scanner is configured to the correct interface. 4-5, A-1
Correct scanner model was selected during ReM client agent installation. 4-5
Client - MS and IS models only
Device had good known configuration. 4-5
Device firmware supports ReM. 4-5
Scanner has been licensed to use ReM. 2-7, 4-7
ReM has been enabled. 2-21
Port 10089 is open. 2-21, 4-7
Client - other models (Non IS and MS)
ReMService.exe is running. 4-9
Firmware version is 1.335.1.22 or later. 4-9