User manual

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16. Once the program has finished, click Finish to close the installation wizard.
17. Click Yes to restart the computer.
(If you deployed the Filter Driver, the restart message differs.)
18. Once the computer has rebooted completely, verify that the client agent log file is receiving heartbeat
and broadcast information from the scanner by opening C:\Program Files\JPOSScanner\log\
broadcast.log in a text editor.
Note: A “heartbeat” is a signal the scanner automatically transmits at regular intervals to indicate that it
is active. A “broadcast” is a transmission of data about the scanner, including model number,
serial number, manufacturer, firmware version, etc.
If the log is not receiving heartbeat and broadcast data from the scanner, wait at least two minutes then
refresh/reopen the log file. If the problem persists, refer to Troubleshooting beginning on page 4-1.