Operation Manual

www.honeywell.com/security
216 | Embedded Network Video Recorder User Guide
Problem: You have forgotten the local menu operation
password or network password
Possible solution:
Contact your local service engineer or sales engineer for help.
Problem: There is no video; the screen is black
Possible solutions:
• Check and correct the IP camera’s IP address.
• Check and correct the IP camera’s port number.
• Check and correct the IP camera’s account user name and password.
• Check the physical connections.
Problem: When viewing multiple channels in the client end,
the video is not smooth
Possible solutions:
• Check the network bandwidth, as it needs to be at least 100M or higher for monitoring
multiple channels. Increase the bandwidth or reduce the number of channels for viewing.
• Ensure that your PC meets the minimum requirements:
Table A-1 PC Requirements
Component Minimum Requirement
Processor Quad core
System memory (RAM) 2G pr higher
Non-integrated video
card
256M or higher