Spec Sheet

Honeywell Repair Services
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www.honeywellaidc.com 5
Convenient Online Return
Authorization Requests
and Free Return
Shipping Included
If you need to return a Honeywell
device for service or repair under
any Honeywell repair service
program, simply request a “Return
Authorization” (RA) online. You’ll have
24/7 online access to related service
reports and information. And return
shipping is included at no charge.
Our Advanced Exchange
Service ensures overnight
device replacement.
Choose the service level that fits your business needs
Ensure your critical data-collection devices are repaired and tested quickly and
effectively with your choice of depot services options.
Honeywell Scanning Products
Take advantage of our one business day depot service option for your
scanning products.
• Realize added savings without spares pool investment.
• Because this is a repair service, your device serial numbers will not change,
simplifying device tracking.
• Includes a two-day return transit time, so you’ll have your device back within a week.
• Five business day service option with ground return transit also available.
Honeywell Mobility, Print & Specialty Products
Take advantage of our two business day depot service option.
• Honeywell delivers expedited depot turnaround time with its two business day
depot service option.
• Two business day service option includes a two-day return transit time, so
you’ll have your device back within a week
• Five business day service option with ground return transit also available.
Advanced Exchange Service: Your Equipment "On Demand"
For overnight replacement of your Honeywell device, upgrade to our Advanced
Exchange Service.
• Customer-owned, Honeywell-managed inventory ready for overnight shipment
when you need it.
• Ship the damaged device to us; we’ll repair it and add it to your Honeywell-
managed inventory to replace the device we shipped.
Depot Service At a Glance
WARRANTY WEAR AND TEAR
LIMITED
COMPREHENSIVE
FULL
COMPREHENSIVE
Device Replacement N N N Y
Accidental Damage N N Y Y
Wear N Y Y Y
Hardware Defect Y Y Y Y
Turn Around Time 15 Days* 2 & 5 days 1, 2 & 5 days** 1, 2 & 5 days**
Duration 1 year 1, 3 & 5 Years 3 & 5 Years 3 & 5 Years
* Not guaranteed
** 1 day turn on select scanners