Spec Sheet

Honeywell Repair Services
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www.honeywellaidc.com 2
Full Comprehensive Program
For Best-In-Class Service
Accidents happen — even under the best operating conditions. And in tough
working environments like the warehouse or out in the field, even your rugged
devices take a beating every day.
With the Full Comprehensive Program, you get our highest level of protection for
critical data-collection and mobile-computing devices, helping you protect your
investments and avoid costly operational downtime.
Service Overview
• Comprehensive coverage up to and including device replacement that covers
accidental damage, wear and tear, damaged accessories, product defects,
failures, and any other damage sustained when the device is used as intended
in the work environment. (Coverage for eligible accessories includes damaged
styluses, battery door covers, screen protectors, and hand straps or clips
when included with equipment for service.)
• Locked-in pricing for coverage with the option of a three- or five-year service
agreement. Note: Full Comprehensive coverage must be purchased within 30
days of hardware purchase.
• Telephone-based technical support.
• Committed turnaround times for repairs.
• Access to the Honeywell Scanning & Mobility online Technical Support Portal
for the latest product and application support information.
• Convenient Online Return Authorization Requests with 24/7 access to online
service history reports.
• Depot services include free preventive maintenance, installation of the latest
engineering updates and re-loading of the current factory software (or your
preferred version).
Full Comprehensive support is available on Honeywell branded hardware products
as defined for eligibility in the Honeywell Scanning & Mobility Price Book.