METROLOGIC INSTRUMENTS, INC.
Copyright © 2008 by Metrologic Instruments, Inc. All rights reserved. No part of this work may be reproduced, transmitted, or stored in any form or by any means without prior written consent, except by reviewer, who may quote brief passages in a review, or provided for in the Copyright Act of 1976. Trademarks Metrologic is a registered trademark of Metrologic Instruments, Inc. Products identified in this document are hereby acknowledged as trademarks, registered or otherwise, of Metrologic Instruments, Inc.
TABLE OF CONTENTS INTRODUCTION Product Overview ............................................................................................. 1 Applications and Protocols................................................................................ 2 Scanner and Accessories ................................................................................. 3 Basic Kit Components ................................................................................... 3 Optional Accessories........................
TABLE OF CONTENTS Power Save Modes......................................................................................... 36 Touch Button Panel ........................................................................................ 37 MAINTENANCE Replaceable Protective Outer Window ........................................................... 38 Daily Maintenance ..........................................................................................
INTRODUCTION PRODUCT OVERVIEW Metrologic’s MS7820 Solaris™ vertical mini-slot scanner increases productivity with an unmatched feature set that aggressively scans high-density codes and fits easily into any existing enclosure found in small item, high-volume retail environments. Every scanner comes standard with an integrated RF EAS antenna, Checkpoint and Sensormatic interlock and the ability to be remotely configured or Flash upgraded.
INTRODUCTION APPLICATIONS AND PROTOCOLS The model number on each scanner includes the scanner number and factory default communications protocol. SCANNER COMMUNICATION PROTOCOL(S) MS7820 RS232, Keyboard Wedge, USB, Auxiliary, 46xx RS485 The MS7820 bar code scanner with Built-in PC Keyboard Wedge Interface is designed to be used for keyboard emulation only. Many RS232 configurable functions available in other Metrologic scanners are also available as keyboard wedge functions.
INTRODUCTION SCANNER AND ACCESSORIES B ASIC K IT C OMPONENTS Part # Description MS7820 Bar Code Scanner 00-02407 MetroSelect® Configuration Guide 00-02283 MS7820 Bar Code Scanner Installation and User’s Guide 57-57312-3 MS7820 EAS Cable - Checkpoint (External) 57-57313-3 MS7820 EAS Cable - Sensormatic (External) Guides also available for download at www.metrologic.com.
INTRODUCTION SCANNER AND ACCESSORIES O PTIONAL A CCESSORIES Part # Description AC to DC Power Transformer – Regulated 12V@ 1.
INTRODUCTION SCANNER AND ACCESSORIES O PTIONAL A CCESSORIES Part # 46-00868 Description MS7820 Flex Stand Kit Flex Stand, Kit Components 1. Tall Flex Pole Cover ......................................................................Qty. 1 2. Tall Flex Pole.................................................................................Qty. 1 3. Stand Base....................................................................................Qty. 1 4. Plastic Stand Base Cover....................................
INTRODUCTION SCANNER AND ACCESSORIES O PTIONAL A CCESSORIES Part # 46-00869 Description MS7820 Wall Mount Stand Kit Wall Mount Stand, Kit Components 1. Short Flex Pole ..............................................................................Qty. 1 2. Short Flex Pole Cover ...................................................................Qty. 1 3. Plastic Housing..............................................................................Qty. 1 4. Plastic Stand Base Cover............................
INTRODUCTION MS7820 SCANNER DESIGN SPECIFICATIONS MS7820 SERIES DESIGN SPECIFICATIONS OPERATIONAL Light Source: Laser Power: Depth of Field: Width of Scan Field: Scan Speed: Scan Pattern: Scan Lines: Min Bar Width: Visible Laser Diode (VLD) @ 650 nm 0.900 mW (peak) 0 mm to 255.0 mm (0"- 10.0") for 0.33 mm (13 mil) bar code 38 mm (1.5") @ 15 mm (0.6"); 135 mm (5.3") @ 191 mm (7.5") 1800 scans/second 5 fields of 4 parallel lines (omnidirectional) 20 0.127 mm (5.
INTRODUCTION MS7820 SCANNER DESIGN SPECIFICATIONS MS7820 SERIES DESIGN SPECIFICATIONS ELECTRICAL Input Voltage: Power: Operating Current: DC Transformers: 12VDC ± 0.25V 4.8 W 320 mA Class II; 12VDC @ 1.25A For Regulatory Compliance information, see pages 50 - 52.
BASE MODEL CHARACTERISTICS MS7820 SCANNER Components Figure 1.
BASE MODEL CHARACTERISTICS MS7820 SCANNER Dimensions Figure 2. MS7820 Bar Code Scanner Dimensions Connector Panel Figure 3.
BASE MODEL CHARACTERISTICS MS7820 SCANNER Caution and Serial Number Labels Figure 4. 7820 Label Location (Top) & Sample Label (Below) Caution To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1. To maintain compliance with standard CSA C22.2 No. 60950-1/UL 60950-1 and norm EN/IEC 60950-1, the power source should meet applicable performance requirements for a limited power source.
INSTALLATION CABLE INSTALLATION (INTERFACE SPECIFIC) Keyboard Wedge 1. Turn off the host system. 2. Disconnect the keyboard from the host. 3. Connect the keyed VLink cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the MS7820 (see figure 5). 4. Connect the “Y” end of the VLink cable to the keyboard and the keyboard port on the host. If necessary, use the male/female adapter cable supplied with the scanner for proper connections.
INSTALLATION CABLE INSTALLATION (INTERFACE SPECIFIC) USB 1. Connect the keyed VLink cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the MS7820 (see figure 6). 2. Connect the other end of the USB cable to the host. Before continuing, verify the USB cable is connected to the appropriate interface jack on the scanner. An incorrect cable connection can cause communication problems or potential damage to the scanner.
INSTALLATION CABLE INSTALLATION (INTERFACE SPECIFIC) RS232 1. Turn off the host system. 2. Connect the keyed VLink cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the MS7820 (see figure 7). 3. Connect the other end of the VLink cable to the host. Before continuing, verify the VLink cable is connected to the appropriate interface jack on the scanner. An incorrect cable connection can cause communication problems or potential damage to the scanner.
INSTALLATION CABLE INSTALLATION (INTERFACE SPECIFIC) IBM 46xx 1. Turn off the host system. 2. Connect the keyed cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the MS7820 (see figure 8). 3. Connect the other end of the cable to the host. Before continuing, verify the cable is connected to the proper communication jack on the scanner. Incorrect cable connection can cause communication problems or potential damage to the scanner.
INSTALLATION CABLE INSTALLATION (SECONDARY METROLOGIC SCANNER) 1. Turn off the host system. 2. Connect the round end of the VLink RS232 AUX cable [MLPN 57-57499-3] to the RS232 jack of the auxiliary scanner (see figure 9 on page 18). 3. Connect the other end of the VLink RS232 AUX cable into the Auxiliary (AUX) jack, which is located directly next to the circular keyed Multi-Interface jack. The Auxiliary (AUX) jack has a square opening.
INSTALLATION CABLE INSTALLATION (SECONDARY METROLOGIC SCANNER) 11. Scan the following bar code to configure the auxiliary port on the MS7820 to accept a Metrologic scanner as the secondary scanner. The following bar codes do not apply when using an MS6720 as a secondary scanner. Contact a Metrologic representative for additional information on the MS6720. If the secondary scanner is not a Metrologic scanner refer to Section O of the MetroSelect Configuration Guide.
INSTALLATION CABLE INSTALLATION (SECONDARY METROLOGIC SCANNER) Figure 9. Connector Orientation (Top) Auxiliary Scanner Setup (Bottom) See SELV Power caution statement located on page 11 of this manual.
INSTALLATION EAS DEACTIVATION SW1 and SW2 are the switch banks inside the Checkpoint device that set the deactivation range. Metrologic recommends end users program the MS7820 bar code scanner to the Short Range*, so that the unit does not scan out beyond the deactivation range.
INSTALLATION FLEX STAND INSTALLATION, MLPN 46-00868 1. Drill four #39 pilot holes in the counter top for the stand base plate. Figure 11. Base Plate Hole Pattern 2. Attach the flex pole assembly and secure the base plate to the counter. Slide the flex cover over the flex pole assembly. Once the flex pole has been assembled, mount the stand base plate to the counter and install the flex cover over the flex pole assembly. Figure 12. Pole Assembly 20 Figure 13.
INSTALLATION FLEX STAND INSTALLATION 3. Remove the scanner’s back plate from the rear side of the unit. Apply pressure to the points shown in Figure 14 until the back plate unlatches from the scanner. Figure 14. Cable Cover Removal 4. Slide the bottom mounting plate off the scanner. Figure 15.
INSTALLATION FLEX STAND INSTALLATION 5. Attach the scanner mounting plate to the flex pole. Figure 16. Secure mounting plate to flex pole. 6. Slide the scanner onto the mounting plate until the plate is fully seated into the scanner. Figure 17. Slide mounting plate into scanner. 7. Before installing the scanner’s cable cover, refer to pages 12-19 for instructions on the proper cable connections. 8. Re-Install the scanner’s back plate to lockin the bottom mounting plate. Figure 18.
INSTALLATION WALL MOUNT STAND INSTALLATION, MLPN 46-00869 1. Locate the area on the wall where the scanner will be mounted and drill four #39 pilot holes in the wall for the stand base plate. Figure 19. Base Plate Hole Pattern 2. Attach the flex pole assembly to the Wall Mount plate. Slide the flex cover over the flex pole assembly. Figure 20.
INSTALLATION WALL MOUNT STAND INSTALLATION 3. Remove the scanner’s back plate from the rear side of the unit. Apply pressure to the points shown in Figure 21 until the back plate unlatches from the scanner. Figure 21. Cable Cover Removal 4. Slide the bottom mounting plate off the scanner. Figure 22.
INSTALLATION WALL MOUNT STAND INSTALLATION 5. Secure the wall mounting plate to the wall location designated in Step 1 and assemble the remaining parts as shown in Figure 23. Figure 23. Scanner Mounting Plate Assembly 6. Slide the scanner onto the mounting plate until the plate is fully seated into the scanner. Figure 24. Slide mounting plate into scanner.
INSTALLATION WALL MOUNT STAND INSTALLATION 7. Before installing the scanner’s cable cover, refer to pages 12-19 for instructions on the proper cable connections. 8. Re-Install the scanner’s back plate to lockin the bottom mounting plate. Figure 25.
SCANNER OPERATION SCAN ZONE (BASED ON 100% UPC BAR CODES) Figure 26. Scan Area Top View (top) Side View (Bottom) Specifications are subject to change without notice.
SCANNER OPERATION DEPTH OF FIELD BY MINIMUM BAR CODE ELEMENT WIDTH (BASED ON 100% UPC BAR CODES) Figure 27. Depth of Field Top View Long Range Mode Minimum Bar Code Element Width mm mils A .132 5.2 B .190 7.5 Long Range Mode C .264 10.4 Specifications are subject to change without notice. 28 D .330 13.0 E .660 26.
SCANNER OPERATION DEPTH OF FIELD BY MINIMUM BAR CODE ELEMENT WIDTH (BASED ON 100% UPC BAR CODES) Figure 28. Depth of Field Side View Long Range Mode Minimum Bar Code Element Width mm mils A .132 5.2 B .190 7.5 Long Range Mode C .264 10.4 D .330 13.0 E .660 26.0 Specifications are subject to change without notice.
SCANNER OPERATION DEPTH OF FIELD BY MINIMUM BAR CODE ELEMENT WIDTH (BASED ON 100% UPC BAR CODES) Figure 29. Depth of Field Top View Short Range Mode Minimum Bar Code Element Width mm mils A .190 7.5 Short Range Mode B .264 10.4 Specifications are subject to change without notice. 30 C .330 13.
SCANNER OPERATION DEPTH OF FIELD BY MINIMUM BAR CODE ELEMENT WIDTH (BASED ON 100% UPC BAR CODES) Figure 30. Depth of Field Side View Short Range Mode Minimum Bar Code Element Width mm mils A .190 7.5 Short Range Mode B .264 10.4 C .330 13.0 Specifications are subject to change without notice.
SCANNER OPERATION INDICATOR DESCRIPTIONS Audible When the MS7820 scanner is in operation, it provides audible feedback. These sounds indicate the status of the scanner. Eight settings are available for the tone of the beep (normal, 6 alternate tones and no tone). To change the tone, use the Tone Button or refer to the MetroSelect Configuration Guide. One Beep When the scanner first receives power, the blue LED will turn on and the scanner will beep once.
SCANNER OPERATION INDICATOR DESCRIPTIONS Visual There is a blue LED on the top of the MS7820 as well as three illuminated buttons on the front. When the scanner is on, the flashing or constant illumination of the LED indicates the status of the current scan and the scanner. Figure 31. LEDs No Blue LED The LEDs will not be illuminated if the scanner is not receiving power from the host or transformer. or The unit is in Power Save Mode.
SCANNER OPERATION INDICATOR DESCRIPTIONS Failure Modes Figure 32. LED Flashing BLUE LED and One Razzberry Tone This indicates the scanner has experienced a laser subsystem failure. Return the unit for repair at an authorized service center. Flashing Blue LED and Two Razzberry Tones This indicates the scanner has experienced a motor failure. Return the unit for repair at an authorized service center.
SCANNER OPERATION INDICATOR DESCRIPTIONS Diagnostic Indicator Display There is a green colored (when illuminated) single digit error code display located to the left of the scanner’s mirrored polygon (see figure to the right). Figure 33. Failure LED ERROR CODE DESCRIPTION 0 RAM ERROR – The scanner’s Random Access Memory (RAM) is tested as faulty. Return the unit for repair at an authorized service center. 1 PROGRAM ERROR – The scanner’s software program is failing. Return the unit for repair.
SCANNER OPERATION POWER SAVE MODES The MS7820 bar code scanner has five configurable power save modes. Refer to the MetroSelect Configuration Guide for additional information on Power Save Modes. 1. Blink Power Save Mode: “Blinks” the laser OFF & ON after a configured period of non-use. When the scanner recognizes a bar code, it will exit the Blink mode. 2. Laser Off Power Save Mode (Default): Turns the laser OFF after a configured period of non-use.
SCANNER OPERATION TOUCH BUTTON PANEL Figure 34. The Touch Button Panel Operation CHANGING THE BEEPER TONE Touch the Tone button once and the beeper tone will change. The new tone will be heard. Then two more of the new tones will be heard signifying the new setting has been set. Figure 35. Changing the Beeper Tone CHANGING THE BEEPER VOLUME Touch the Volume Button to adjust the scanner’s speaker volume or mute (silence) the scanner. Figure 36.
MAINTENANCE REPLACEABLE PROTECTIVE OUTER WINDOW The MS7820 bar code scanner includes a replaceable protective outer window, which protects the flat-screen window from scratches when used in harsh scanning environments. Figure 39. Replaceable Protective Outer Window Easy Removal. Figure 38. Replaceable Protective Outer Window Easy Installation. DAILY MAINTENANCE Smudges and dirt on the unit's window can interfere with the unit's performance.
TROUBLESHOOTING GUIDE The following guide is for reference purposes only. Contact a Metrologic representative at 1-800-ID-METRO or 1-800-436-3876 to preserve the limited warranty terms. MS7820 SERIES TROUBLESHOOTING GUIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION All Interfaces No LEDs, beep or motor spin. No power is being supplied to the scanner. Check transformer, outlet and power strip. Make sure the cable is plugged into the scanner. No LEDs, beep. No power is being supplied to the scanner from host.
TROUBLESHOOTING GUIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION Scanning a particular symbology that is not enabled. UPC/EAN, Code 39, Interleaved 2 of 5, Code 93, Code 128 and Codabar are enabled by default. Verify that the type of bar code being read has been selected. The scanner has been configured for a character length lock, or a minimum length and bar code being scanned does not satisfy the configured criteria. Verify that the bar code that is being scanned falls into the criteria.
TROUBLESHOOTING GUIDE SYMPTOMS Scanner beeps at some bar codes and NOT for others of the same bar code symbology. Multi-Function Button is not working. POSSIBLE CAUSE(S) SOLUTION The bar code may have been printed incorrectly. Check if it is a check digit/character/or border problem. The scanner is not configured correctly for this type of bar code. Check if check digits are set properly. The minimum symbol length setting does not work with the bar code.
TROUBLESHOOTING GUIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION Everything works except for a couple of characters. These characters may not be supported by that country’s key look up table. Try operating the scanner in Alt mode. The unit is not transmitting each character. Configuration is not correct. Increase the intercharacter delay setting. Adjust whether the F0 break is transmitted (KBW Interface ONLY). It may be necessary to try this in both settings. Alpha characters show as lower case.
TROUBLESHOOTING GUIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION Aux Port Operation with any Interface Trouble with the secondary scanner. Secondary scanner powers up but data is not relayed to the host. * Refer to the user guide provided with the secondary scanner. Cable [MLPN 57-57499x-3] may not be connected to the proper port. The “Aux” com port may not be operating properly. Ensure the secondary scanner is connected to the MS7820 com port marked “Aux” port.
CONFIGURATION MODES The MS7820 has three modes of configuration. • Bar Codes The MS7580 can be configured by scanning the bar codes included in the Metrologic Configuration Guide shipped with the area imager. This manual can also be downloaded FREE from Metrologic’s website (www.metrologic.com). • MetroSet2 This user-friendly Windows-based configuration program allows you to simply ‘point-and-click’ at the desired scanner options. This program can be downloaded FREE from Metrologic’ website (www.
UPGRADING THE FIRMWARE The MS7820 is part of Metrologic's line of scanners with flash upgradeable firmware. The upgrade process requires, a new firmware file supplied to the customer by a customer service representative and Metrologic's MetroSet2 software . A personal computer running Windows 95 or greater with an available RS232 serial or USB port is required to complete the upgrade. PowerLink Cable #54-54014 is required when using RS232 for the upgrade process.
SCANNER AND CABLE TERMINATIONS SCANNER PINOUT CONNECTIONS The MS7820 scanner interfaces terminate to 10-pin modular jacks located on the back of the unit. Figure 40.
SCANNER AND CABLE TERMINATIONS SCANNER PINOUT CONNECTIONS Figure 41.
SCANNER AND CABLE TERMINATIONS CABLE CONNECTOR CONFIGURATIONS (HOST END) VLink Cable MLPN 5S-5Sxxx-3* Pin 1 2 3 4 5 6 7 8 9 Function Shield Ground RS232 Transmit Output RS232 Receive Input N/C Power/Signal Ground Reserved CTS Input † RTS Output +5VDC 9 5 6 1 9-Pin D-Type Conn.
SCANNER AND CABLE TERMINATIONS CABLE CONNECTOR CONFIGURATIONS (HOST END) VLink, Keyboard Wedge MLPN 54-54002 Pin 1 Function Keyboard Clock 2 Keyboard Data 3 No Connect 4 Power Ground 5 Pin 1 +5 Volts DC Function Keyboard Data 2 No Connect 3 Power Ground 4 5 6 +5 Volts DC PC Clock No Connect 5-Pin DIN, Female 6-Pin DIN, Male Metrologic will supply an adapter cable with a 5-pin DIN male connector on one end and a 6-pin mini DIN female connector on the other.
REGULATORY COMPLIANCE SAFETY ITE Equipment IEC 60950-1, EN 60950-1 Laser Laser Class 1: IEC 60825-1:1993+A1+A2, EN 60825-1:1994+A1+A2 Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure. Under no circumstances should the customer attempt to service the laser scanner. Never attempt to look at the laser beam, even if the scanner appears to be nonfunctional.
REGULATORY COMPLIANCE EMC Emissions FCC Part 15, ICES-003, CISPR 22, EN 55022 Immunity CISPR 24, EN 55024 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Class A Devices The following is applicable when the scanner cable is greater in length than 3 meters (9.8 feet) when fully extended: Les instructions ci-dessous s’appliquent aux cables de scanner dépassant 3 métres (9.
REGULATORY COMPLIANCE EMC Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Class B Devices The following is applicable when the scanner cable is less than 3 meters (9.8 feet) in length when fully extended: Les instructions ci-dessous s’appliquent aux cables de scanner ne dépassant pas 3 métres (9.
PATENTS This METROLOGIC product may be covered by, but not limited to, one or more of the following U.S. Patents: U.S. Patent No.
LIMITED WARRANTY The MS7820 Solaris™ bar code scanners are manufactured by Metrologic at its Blackwood, New Jersey, U.S.A. facility. The MS7820 Solaris bar code scanners have a two (2) year limited warranty from the date of manufacture. The duration of the warranty is dependent upon the country where the product was purchased. Please contact your Metrologic representative for warranty information.
INDEX A dimensions ..................................... 7, 10 AC ........................................................ 8 accessories ...................................... 3, 4 adapter ............................................... 49 audible............................... See indicator auxiliary .............................. 3, 43, 47, 48 scanner .............................. 16, 17, 18 auxiliary port ....................................... 10 E B F bar code ...........................
INDEX L labels .................................................. 11 laser ....................................... 11, 36, 50 laser power........................................... 7 led ..................................... See indicator limited warranty .................................. 54 M maintenance....................................... 38 manual ................................................. 3 MetroSelect ........................................ 44 MetroSet2.....................................
NOTES
January 2008 Printed in the USA 00 - 02283B
