User manual

334 Xenon/Granit User Guide
Is the bar code displayed but not entered?
The bar code is displayed on the host device correctly, but you still have to press a
key to enter it (the Enter/Return key or the Tab key, for example).
• You need to program a suffix. Programming a suffix enables the scanner to
output the bar code data plus the key you need (such as “CR”) to enter the data
into your application. Refer to Prefix/Suffix Overview on page 159 for further
information.
If you aren’t sure what programming options have been set in the scanner, or if you
want the factory default settings restored, refer to Reset the Factory Defaults on
page 263.
Troubleshoot a Cordless System
Troubleshoot a Base
Note: Visit the Services and Support section of our website (www.honeywellaidc.com) to
check for the latest software for both the scanner and the base.
If your base is not functioning properly, review the following troubleshooting
guidelines to try to isolate the problem.
Is the red LED on?
If the red LED isn’t illuminated, check that:
• The power cable is connected properly and there is power at the power source.
• The host system power is on (if external power isn’t used).
Is the green LED on?
If the green LED isn’t illuminated, check that:
• The scanner is correctly placed in the base.
• There is external power or 12 volt host power.
• Charge mode is turned on. (See "Beeper and LED Sequences and Meaning" on
page 49)
• The battery is not bad or deeply discharged. In some cases, the scanner’s battery
may trickle charge to bring it into an acceptable level and then transition to a
normal charge cycle.
Troubleshoot a Cordless Scanner
Note: Make sure that your scanner’s battery is charged.
Visit the Services and Support section of our website (www.honeywellaidc.com) to
check for the latest software for both the scanner and the base or Access Point.