Instructions

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User Guide for ScanPal Series Terminal
Technical Support
If you need installation or troubleshooting help, please contact us via:
Knowledge base: www.hsmknowledgebase.com
Honeywell knowledge base provides thousands of turnkey solutions. If the knowledge base
can't help you solve your problems, you can submit your questions or ask question on
Honeywell technical support website.
Technical support website: www.hsmsupportportal.com
Login Honeywell technical support website to search for knowledge base, submit your
difficulties or questions, ask for call-back services or provide feedbacks. Please provide
more detailed information when filling the forms. You can also upload attachments for
explanation.
Contacts: www.honeywellaidc.com/locations
For the latest contacts, please visit our website.
Product Service and Maintenance
Honeywell International Inc. provides services for all of its products all over the world via
its service centers. For information about the site of service centers, please visit
www.honeywellaidc.com and select English as preferred language, then select Support >
Contact Support > Service and Maintenance. Please contact our service center to get
RMA (Return Material Authorization) numbers before sending the products for
maintenance.
To get Honeywell service during warranty or out of warranty, please send the product
together with the purchase date records to Honeywell service center (postage paid)
Limited Warranty
For information about the warranty, please visit www.honeywellaidc.com and select
English as preferred language, tap Resources > Warranty.
Feedback
Your feedback is very important for us to improve the quality of documentation. Please
contact Technical Communication Departments to submit your feedback on the User Guide:
[e-mail].