User Guide

Governing Law

Honda Alerts, Recall Alerts, and these SMS Terms are governed by the laws of the State of California, without

regard to its conict of laws principles.

Dispute Resolution

Any controversy, claim or dispute arising out of or related to these SMS Terms, the Honda Alerts, or Recall Alerts,

including, but not limited to, alleged violations of state or federal statutory or common law rights or duties (a

“Dispute”) shall be solely and exclusively resolved according to the procedures set forth in this paragraph. If the

parties are unable to resolve any Dispute through informal means, either party may initiate binding arbitration

of such Dispute by sending notice demanding arbitration to the other party. The demand for arbitration shall be

made within a reasonable time after the Dispute has arisen, but in no event shall it be made more than one year

from when the aggrieved party knew or should have known of the controversy, claim or facts forming the basis

of the Dispute. The arbitration shall be initiated and conducted according to American Arbitration Association

rules and procedures for consumer arbitration (the “Arbitration Rules”). The arbitrator will have exclusive authority

to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision. The arbitration

shall be conducted in Los Angeles County, California before a single neutral arbitrator appointed in accordance

with the Arbitration Rules with the option to appeal the arbitrator’s decision to Optional Appellate Arbitration in

accordance with the Arbitration Rules. The arbitrator shall not have the power to award punitive damages against

any party. Arbitration costs and fees shall be divided according to the Arbitration Rules. Attorneys’ fees shall be

borne by each party independently and no party shall be liable for the attorneys’ fees of the other party unless fee

shifting is permitted under controlling law. No disputes may be arbitrated on a class or representative basis and

the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated. TO

THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY IRREVOCABLY WAIVES ANY RIGHT IT MAY HAVE TO

JOIN CLAIMS OR DISPUTES WITH THOSE OF OTHERS IN THE FORM OF A CLASS ACTION, CLASS ARBITRATION

OR SIMILAR PROCEDURAL DEVICE AND WAIVES ANY RIGHT IT MAY HAVE TO PRESENT ITS CLAIM OR DISPUTE

IN A COURT OF LAW. Judgment on the award rendered by the arbitrator(s), if any, may be entered for enforcement

purposes in any court having jurisdiction thereof.

LAST REVISED: 4/5/22