Manual
Navigation System 101
Customer Assistance
Reporting Errors
Occasionally, you may encounter 
database errors.
• If the error pertains to freeways and 
main “verified” roads shown in black 
on the map, then report it either 
online at 
http://update.navteq.com/, or to 
Honda Customer Services.
• If the error involves a light brown 
“unverified” road, then do not report 
it. These areas have not been verified, 
and are provided for reference only 
(see Map Overview on page 6).
• For errors in points of interest (POI), 
like a business that has changed their 
name, do not report them. Keep in 
mind that depending on when the data 
was collected, and when your DVD 
was purchased, the database can be 
out of date. The business may have 
not reported the change(s), or not be 
in the database at all. Update 
Navigation DVDs are available for 
purchase, usually in the fall of each 
year.
• If the error does not involve the 
database, such as if the vehicle 
position icon does not follow the 
road, screen error messages, or other 
GPS related errors, see Frequently 
Asked Questions on page 117, System 
Limitations on page 97, or 
Troubleshooting on page 127.
Honda Automobile 
Customer Service
Telephone: (800) 999-1009
Fax: (310) 783-3273
Mail:
Honda Navi
America Honda Motor Co., Inc.
Honda Customer Service
MS 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
 2008 CR- V 
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