User's Manual

Troubleshooting

If you experience trouble with your camera, try the following solutions.

Please understand that you give your consent that the contents of the internal memory may be

checked when you send your camera to be repaired.

1 Check the items on pages 86 to 94.

2 Remove the batteries, and insert the batteries again after about one minute,

and turn on the power.

3 Initialize the settings (page 54).

4 Consult your Sony dealer or local authorized Sony service facility.

Batteries and power 86

Shooting still images/movies 87

Viewing images 89

Deleting/Editing images 89

Computers 90

Picture Motion Browser 91

“Memory Stick Duo” 92

Internal memory 92

Printing 92

PictBridge compliant printer 93

Others 94

Click one of the following items to jump to the page explaining the symptom and cause or the

appropriate corrective action.