User's Manual

T-5
Troubleshooting
Trouble with the Hard Disk
Question: Why can't I read or write data to/from the hard disk?
• Confirm the drive and file names are correct.
• Confirm the hard disk has sufficient free space.
Trouble with the Optical Drive
Question: If the message requiring Windows 2000 CD-ROM appears?
• Type C:\i386 in Copy files from: dialog box.
Question: Why can’t I read data from a compact disc or play files?
• Confirm the CD is inserted correctly.
• Confirm the drive and file names are correct.
• Confirm the CD is not stained or scratched.
• Confirm the CD or files are supported.
• Confirm the optical drive unit is correctly installed to the computer.
Question: Why the drive does not open?
• Confirm the computer is turned on.
• If the computer is turned off, insert a fine rod into the drive tray ejection hole.
Question: Why can’t I read data from a disk or play files?
• Confirm the disk is inserted correctly.
• Confirm the drive and file names are correct.
• Confirm the disk is not stained or scratched.
• Confirm the disk or files are supported.