Data Sheet

30
Troubleshooting
You can manually start the teach-in mode for an-
other 3 minutes by pressing the system button (A)
briefly (see figure 7).
• Your device will automatically appear in the
Homematic IP app.
• To confirm, enter the last four digits of the device
number (SGTIN) in your app or scan the QR code.
Therefore, see the sticker supplied or attached to
the device.
• Wait until the connection is completed.
• If the connection was successful, the device LED
(A) lights up green. The device is now ready for use.
• If the device LED lights up red, try again.
• Please select, in which application you would like
to use the device.
• Allocate the device to a room and give the device
a name.
6 Troubleshooting
6.1 Command not confirmed
If at least one receiver does not confirm a command, the
device LED (A) lights up red at the end of the failed trans-
mission process. The failed transmission may be caused
by radio interference (see “8 General information about
radio operation” on page 33). The failed transmission
may also be caused by the following: