User manual
Page 17 — English
PROBLEM POSSIBLE CAUSE SOLUTION
Engine will not start. Engine switch is OFF.
No fuel.
Lubricant level is low. 
Fuel valve is OFF.
Spark plug faulty, fouled, or improperly 
gapped.
Choke lever is in RUN position.
Engine stored without treating or 
draining gasoline, or refueled with bad 
gasoline.
Turn engine switch to ON.
Fill fuel tank.
Check engine lubrincant level and fill, 
if   necessary.
Turn fuel valve ON.
Replace spark plug.
Move choke lever to START position.
Drain fuel and carburetor. Refuel with 
fresh gasoline.
Engine lacks power. Fuel element clogged.
Engine stored without treating or 
draining gasoline, or refueled with bad 
gasoline.
Check air filter element. Clean or replace 
as needed.
Drain fuel and carburetor. Refuel with 
fresh gasoline. If problem continues, 
contact your nearest authorized service 
center.
AC receptacle does not work. Circuit breaker is OFF.
Item plugged in is defective.
Turn ON the AC circuit breaker.
Try a different item.
Generator makes a “spark knock” or 
“pinging” noise.
An occasional light “knocking” or “ping-
ing” under heavy load is not a cause 
for concern. However, if the knocking 
or pinging occurs under normal load 
at a steady engine speed, the problem 
may be with the brand of gasoline be-
ing used.
Switch to a different brand of gasoline, 
making sure that the octane rating 
is 86 or higher. If problem continues, 
contact your nearest authorized service 
center.
If problem persists after trying the above solutions, contact your nearest authorized service center for assistance.
The following symptoms may indicate problems that will affect the emissions level of the unit: 
 Hard starting or stalling after starting
 Rough idle
 Misfiring or backfiring under load
 Afterburning (backfiring)
 Black exhaust smoke or high fuel consumption
If you encounter any of these symptoms, have the unit inspected and repaired by the nearest authorized service 
 center.
TROUBLESHOOTING










