User Manual
14 15
The “Water inow and
shortage” (6) indicator is on.
The appliance starts to enter
the ice making process, but
water ows in and the
“ADD WATER” indicator ashes.
The water pump is working,
but there is little water ow
out from the water dividing pipe.
The transparency of the
ice cube is not very good.
Ice cube shape is irregular.
Ice cubes are too thin.
Ice cubes are too thick.
There are no ice cubes
produced from the normal
ice making cycle.
There is no water supply.
The oating ball of the water level detecting
switch is blocked and cannot rise.
Water ows out from the water tank.
Water ows out from the water draining hose
of the water tank.
The water supply hose is blocked or
water is owing in very slowly.
The small holes on the water dividing
pipe are blocked.
Water quality is not good or the water
tank is dirty.
The small holes on the water dividing
pipe are blocked.
The ambient temperature is too high.
Air circulation around the appliance
is not good.
The ambient temperature is too low.
The ambient temperature or water
temperature in the water tank is too high.
There is a refrigerant leak.
The cooling system tube is clogged.
Check the water supply pressure and whether
the supply hose is blocked. Add water pressure
or clean the hose if needed. Clean the water tank
and the water level detecting switch. Place the
appliance on a at surface, not on a slope.
Pull out the pipe and install back into the slot of
the water tank properly.
Check the water supply pressure and whether
the supply hose is blocked. Add water pressure
or clean the hose if needed.
Clean the water dividing pipe. Make sure all
nine holes are unclogged.
Change the water supply, or use the water lter
to soften or lter the water.
Clean the water tank and change to clean puried
water. Clean the water dividing pipe. Make sure all
nine holes are unclogged.
Move the appliance to a low-temperature space
or increase the time of each ice making cycle.
Make sure that there is at least a 20cm (8 inches)
gap between the air outlet and the obstacles,
25cm (10 inches) in front to open the door, and
at least 15cm (6 inches) between the back of the
appliance and the wall. Reduce the time of each
ice making cycle.
Move to a place with a temperature lower than
32 Celsius and use low-temperature water.
Call an authorized technical service engineer
to maintain the process.
CLEANING & MAINTENANCE OF YOUR ICE MACHINE
MAINTENANCE
NOTE: After cleaning the interior parts of your Ice Machine, install the parts to the original position, then plug in
and turn on the machine. It is recommended to discard the rst batch of ice.
Cleaning Suggestion
1. The Ice scoop, door for ice taking, and water outlet pipe should be cleaned after each use. Rinse the ice scoop
and wipe the door with a clean cloth.
2. The Water tank, Ice full detecting board, and the surface of the Evaporator should be cleaned twice every month.
3. All the components and surfaces exposed to water or ice cubes, like the Ice storage bin, water tank, evaporator,
water pump, silicone tube, water outlet pipe, etc. should be cleaned by using a nickel safe ice machine cleaner
6 months after the rst use. This should be done by a professional service provider.
WARNING: Wear rubber gloves and safety goggles when handling the Ice Machine Cleaner or Sanitizer.
NOTE: Minerals that are removed from water during the ice making cycle will eventually form a hard, scaly deposit in
the water system. Clean the system regularly to remove the mineral scale buildup. The frequency of cleaning depends
on how hard your water is. With 4 to 5 grains/liter, it is recommended to clean the system every 6 months.
Ice full
detecting plate
Water tank
Hole dividers
Pull up rst,
then move out
toward right
Water
dividing pipe
Evaporator
TROUBLESHOOTING
POSSIBLE CAUSES SOLUTION
PROBLEM