User's Manual

46 • Troubleshooting
Troubleshooting
Link questions
My computer is not linked to TransPort.
Many things could cause this problem. Check the following:
• Is your network card fully slotted and working?
• Is TransPort connected and is the computer within radio
range?
• Does the SSID for the computer match the SSID of the
TransPort? Check the Station Configuration Utility
(“Viewing Link Information” on page 23) and the
Network Management Console (“Opening the Console for
TransPort” on page 33) for this information.
• Is your encryption method the same for the computer and
TransPort? Check the Station Configuration Utility and the
Network Management Console for this information.
Encryption must be the same for both units, either disabled
or enabled, and if enabled, have the same WEP.
When I connect my cable to the TransPort unit, the yellow light
is not on.
Make sure that you have the proper cable and that your modem
is on.
Installation
My browser did not launch when I ran the installation
program.
Your computer must communicate with TransPort in order to
launch the browser page (and to complete your setup).
Therefore, you must have TransPort plugged in and be within
radio range of it. Once you have done this, open the Station
Configuration Utility (by holding down the Ctrl key and
clicking the TransPort icon in the system tray), click the
Configuration tab, and then click the TransPort button.