Warranty
Page 3
• Floors that have been replaced by a previous claim.
• Floors which have been installed, then removed for repair or any other reason, and reinstalled.
• Incidental and consequential damages. By this we mean any loss, expense, or damage other than to the flooring itself
that may result from a defect in the flooring. Such damages shall include, but not limited to, the followings: any costs
associated with the removal, refinishing or replacement of any flooring products or with the removal or replacement
of cabinets, appliances or any other fixtures or items that may need to be removed and replaced as a result of replacing
any flooring products, inconveniences or hotel accommodations.
• Products sold “AS IS” or products described as “thrift,” “antique,” “tavern,” “bargain,” “cabin grade,” “seconds,”
“economy grade,” “rustic,” “close-out,” “off-goods” or “non-standard.”
Disclaimers:
HOME LEGEND, LLC DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE FLOORING PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
Home Legend, LLC’s warranties cannot be altered by sales representatives or distributors. Sales representatives and
distributors have no authority whatsoever to establish, expand, or otherwise modify said warranties.
Home Legend, LLC’s limited warranty provisions are deemed to be severable and the invalidity or unenforceability of one
provision shall not affect the validity or enforceability of any other provision.
Home Legend, LLC’s limited warranties constitute the entire agreement of the parties, and no waiver or amendment shall
be valid.
Claims:
Any claim which is covered under the Home Legend, LLC., Limited Warranty must be submitted to us through your retailer
who will file a claim on your behalf. You will be required to provide the following information: your name, address, contact
information, purchase order information, and receipt showing proof of the Home Legend, LLC., flooring purchased.
If the flooring involved in a claim is installed, it must remain installed until the claim has been resolved and finalized. If
the flooring is removed before the claim is finalized, the claim will be not be honored and warranty is voided.
Home Legend, LLC’s Responsibility:
If Home Legend, LLC accepts a claim under this limited warranty, Home Legend, LLC, will repair or replace, at its option,
the Home Legend, LLC flooring material only. If your floor was professionally installed, Home Legend will also pay
reasonable labor costs for the repairs or replacement. If we repair or replace a plank or more as a result of a warranty
claim, you will be required to clear, at your expense, any items placed over the affected area subsequent to the original
installation.
Home Legend, LLC reserves the right to verify any claim or defect by inspection and have samples removed for technical
analysis. We must be given a reasonable opportunity to inspect the floor prior to the determination of any coverage or
remedy issue, which should be no less than thirty (30) days after the problem is reported.
If Home Legend, LLC in its sole discretion, determines that such repair or replacement is not reasonably achievable, Home
Legend, LLC may choose to refund the purchase price of the affected flooring material. If the Home Legend flooring design
for which a claim is made is no longer available, Home Legend, LLC will replace the affected floor materials with another