Warranty

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• Year Five and Year Ten – Claims submitted for confirmed manufacturing defect submitted after year five and before
year ten. Home Legend will arrange a credit based on the applicable purchase price but no labor cost.
• After Ten Years - Claims submitted for confirmed manufacturing defect submitted after year ten. Home Legend will
provide products to repair the defective areas of the floor but no labor cost. If flooring model is no longer available,
other reasonable arrangement will be substituted.
This warranty is subject to the following conditions:
• The flooring must be installed properly in accordance with the manufacturer’s installation instructions and for its
intended purpose as flooring.
• Uses other than its intended purpose are not covered by the warranty. Such uses include, but not limited to,
installation on the ceilings, walls, boats, airplane, motor vehicles.
• Installation requirements include, but not limited to, subfloor moisture content limits, flatness, soundness and
stability, product acclimation.
• The flooring must be used indoors in dry, climate-controlled areas. This limited warranty does not apply if it is used
outdoors or otherwise exposed to uncontrolled climate conditions.
• The flooring must be maintained in accordance with the included care and maintenance instructions.
• This limited warranty applies only to defects which were not visible before or during installation of the flooring. If
there is a visible defect in the flooring material, the flooring material should not be installed, and should instead be
returned as defective material.
Exclusions from warranty coverage:
• Damages resulting from improper or inadequate maintenance or accidents, such as damage caused by scratching,
impact or cutting.
• Damages resulting from the use of a steam cleaner.
• Gloss or sheen reduction or discoloration resulting from heat, sunlight or artificial light.
• Damages resulting from improper installation or construction.
• Damages resulting from abuse; such as, moving appliances across the floor without adequate protection.
• Damage caused by standing water on the surface for longer than 24 hours.
• Water damage caused by flooding, prolonged stay of standing water, subfloor hydrostatic pressure (water or moisture
under the floor that is transmitted to the surface through exerted pressure), leaking pipes, household mechanical
failures, appliance leaks, pet urine, or conditions that result in moisture being below the floor are not covered.
• Water damages to the surrounding areas attached to the flooring. The flooring itself is waterproof, but it is not a
waterproofing agent for other objects.
• Damages which are normally covered by the homeowner casualty insurance.
• Damages due to disasters, either man-made or natural.
• Environmentally induced damages such as insect infestations, mold, mildew growth.
• Separation between boards or damage as a result of natural expansion and contraction caused by low or excessive
humidity including, but not limited to, splits, cracks, grain raising, checking, edge fracturing, splintering or chipping
that occurs during or after the flooring has been installed.
• Gapping that are less than less than 10 mils wide and less than 2 inches long.
• Intermittent noises including, but not limited to, squeaks, popping, etc.
• Product deformity that is not measurable or that is only visible under certain light or from a certain angle is not
considered a defect. Visible defects should be evaluated by their visibility from a standing position in normal lighting.
• Recoating and finish alterations (finishes applied by the owner or installer) including, but not limited to, refinishing or
recoating.
• Floors that are installed in non-owner occupied residences (rental or commercial establishment).