Full Product Manual

19
Spa Troubleshooting Guide
THE FIRST STEP IN THE TROUBLESHOOTING PROCESS IS TO CHECK THE TOPSIDE CONTROLS FOR DIAGNOSTIC MESSAGES.
If you do not see the solution to your problem , please call your local dealer for assistance.
Always turn the GFCI “o” before servicing or draining your spa.
Problem May be Caused By Might Be Solved By
LED Display is blank Power is o or fuse is blown Reset GFCI and Main Service. Replace blown fuses
Spa Will Not Power O Spa is heating Lower temperature settings
Spa is ltering Normal function of spa
Spa Leaking Loose unions Hand tighten unions
GFCI Tripping Improper wiring Get Electrician to check neutral wiring connections at GFCI
Pump(s) Not Working Air Lock Bleed the pump(s)
Pump Cycle has ended Press button to turn pump on
Slice Valves Closed Open Slice Valves
No Power Check pump connection in spa control box
Blockage in line Clear obstructions in lter assemblies
Pump(s) run hot Pump running dry Call your local dealer.
Flow restricted Remove debris from lter basket and suction valves.
Pump Surges Water level too low Add water
Blockage or restriction Empty lter basket and clean suction drain covers
No or Low Heat Spa is at correct temperature Normal function of spa
Operating Mode Check to be sure the spa is not in Economy Mode
Temperature Setting Check LED display to see if Heater Icon is illuminated
Breaker(s) o Reset GFCI and Main Breaker
Dirty Filter Change lter
Air Lock or Closed Slice Valve Make sure slice valves are open and pumps are not air locked
Improper Line Voltage Have an electrician check voltage
Heats, but not High Enough Thermostat turned down Increase temperature setting
Dirty lter Change lter
Slice valve closed Open slice valves
Spa cover shifted Reposition spa cover
Over Heat Message on LED Filtration settings Reduce number and duration of ltration cycles
Outside temperature high to allow
cooling
Temporarily remove cover and/or add cold water
Lights Don’t Work Bulb or fuse burned out Replace bulb or fuse
Loose, dirty connection Check light connections
Jets Don’t Work Air lock in pump(s) Bleed pump(s)
Slice valve(s) closed Open slice valves
Diverter valve closed Rotate diverter until desired pressure is achieved
Jet Closed Rotate outer rim of jet clockwise to open
Dirty Filter Change lter
Low Water Flow Spa heating or ltering Normal spa function
Diverter valve position Rotate diverter valve to increase ow
Air valve closed Rotate air valve to open
Dirty lter Clean or replace lter
Slice valve(s) closed Open slice valves
Improper Line Voltage Have an electrician check voltage