User's Manual

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11. FAQ
Question Solution
Press POWER more
than 3 seconds, but can
not see power on screen
1. It could be battery low, please charge the device, and
wait more than 30 seconds.
2. If you still can not see power on screen, please contact
your distributor.
Incorrect time and date
1. Please charge the device.
2. Put the device to open sky，and set the menu to GPS
status mode, after device get fixed, it will show correct
time and date information, please also check the time
offset setting on your device。
3. If you still can not get the correct time and date
information, please contact your distributor.
GPS can not get fixed:
1. Put the device to open sky, and set the menu to GPS
status mode.
2. If you still can not get fixed, please contact your
distributor.
Can not send message
back:
1. Please check is there any SIM card in your device.
2. If there is no SIM card on the device, please put a SIM
card on this device.
3. If there is a SIM card on the device, please check your
phone service provider to enable GPRS service for SIM
card.
4. Check make sure GPS can get fixed
5. If it still can not send message back, please contact
your distributor.
Can not transfer data via
data cable:
1. Make sure you had installed device driver on your PC.
2. Please go to control panel of Windows, click device
managem
ent, to see if you can find the device name on
the list.
3.
If you still can not transfer data from PC, please contact
your distributor.