User Manual

INTRODUCTION
1.10 • 18.02.2011 17
1.8 Bring-in Service (Repairing the Device)
All equipment must be shipped either in the original packaging or in a
suitably robust packaging! Padded mailing packages or bubble bags will not
protect the skeye.pad POS adequately against impact and pressure.
If you require maintenance or repair services, please contact:
Skeye USA
12905 S.W. 129th Avenue
Miami, FL 33186
Phone: [phone]
Fax: [phone]
[e-mail]
www.skeye-usa.com
If repair work is required, the device should always be sent along with all
accessories in the original packaging to skeye USA. The accessories returned can
help to isolate an error. It is also possible that the defective peripheral devices are
the cause of the malfunction.
It is imperative that you enclose a written description of the fault or the completed
service card, if available. This will simplify the troubleshooting process for the
service technicians significantly and will enable them to return your skeye.pad POS
sooner.